26/09/2026
Title: Technical Project Manager
Location: Houston, TX
Required Qualifications
13+ years of product management or technical product management experience, preferably in contact center, telephony, communications, SaaS, or enterprise platforms.
Strong understanding of SIP, RTP, PSTN, IVR, ACD, call routing, DTMF, codecs, SBCs, and telephony architectures.
Experience with contact-center platforms such as Genesys, NICE, Amazon Connect, Cisco, Five9, Twilio, or similar technologies.
Experience defining APIs and integrating telephony with enterprise applications/CRM systems.
Strong understanding of cloud architectures and distributed systems.
Ability to work effectively with engineers and communicate technical concepts to executive and non-technical stakeholders.
Experience with Agile product development, road mapping, prioritization, and delivery.
share your resume/cv for the role at [email protected]