QVSR Cruise Crew Lounge

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QVSR Cruise Crew Lounge The QVSR Cruise Crew Lounge offers a warm welcome to crew aboard ships visiting the London Cruise Terminal at Tilbury.

Situated at the London Cruise Terminal, the QVSR Cruise Crew Lounge offers a warm and friendly welcome, a place for crew to catch up with family and friends via the free wi-fi and enjoy a complimentary tea or coffee & biscuits. The centre provides a comfortable place for them to relax whilst in port, catch up with family via the free wi-fi, enjoy a complimentary tea or coffee and buy some souvenirs.

Matching hats & washing the ship! We enjoyed Ambassador Ambience being 'home' for two days last week, it meant that they...
05/10/2026

Matching hats & washing the ship!
We enjoyed Ambassador Ambience being 'home' for two days last week, it meant that they had some time to give the outside of the ship a bit of a spruce up in preparation for their Jane MacDonald cruise this week. They were cleaning it all day!

The QVSR Crew Lounge was well used for those two days - we left it open 24 hours so crew could get off ship at any time of the day or night.

We also enjoyed diving in to our collection of colourful wooly hats to find one for this crew member to match his t-shirt! You can't imagine the joy these hats give them!

It was a pleasure to welcome the Regent Seven Seas Cruises Grandeur to Tilbury Cruise Terminal today, and to welcome som...
28/09/2026

It was a pleasure to welcome the Regent Seven Seas Cruises Grandeur to Tilbury Cruise Terminal today, and to welcome some of the crew to our lounge where they loved the souvenirs, free WiFi, hot chocolate, biscuits and hats - you can't imagine how happy these gifts made them! One young man said 'I feel the love'. When you're so far from home, a little gift means the world to them. Thank you to Simon and Sandie and Chaplain Crystal for providing such a warm welcome to this lovely crew.

Farewell Ambassador cruises -Ambience... until next time! We had a really worthwhile day today, with Joanne and Simon ho...
22/09/2026

Farewell Ambassador cruises -Ambience... until next time!
We had a really worthwhile day today, with Joanne and Simon hosting the lounge welcoming our crew friends from Ambience. We were so happy to receive a bag of knitted hats from a passenger for the crew (very popular at the moment as the weather is getting colder - especially on board). Another passenger gave us a box of chocolates to share - they went down a treat with the crew, thank you! It is always so heart-warming when we get donations for the crew who work so hard, and the smile on their faces is a picture when they receive them.

Today we hosted crew from the Seven Seas Voyager. They had fun trying on the colourful balaclavas, and always a big hit ...
17/09/2026

Today we hosted crew from the Seven Seas Voyager. They had fun trying on the colourful balaclavas, and always a big hit are the teddies and hedgehogs lovingly knitted by our volunteers Maxine and Sandie.

Crew members Johnel and friends from cruise ship Oceania Insignia with their new wooly hats... they just couldn't believ...
15/09/2026

Crew members Johnel and friends from cruise ship Oceania Insignia with their new wooly hats... they just couldn't believe people would knit these for them - we are so grateful for those who give in this way. Know that it brings a smile and great happiness to all who receive your 'knitted with love' gift.

Last week was busy with two ships in at Tilbury Cruise Terminal. On Wednesday we welcomed back our friends on Ambassador...
14/09/2026

Last week was busy with two ships in at Tilbury Cruise Terminal. On Wednesday we welcomed back our friends on Ambassador cruises -Ambience to pick up lots of parcels and enjoy a cuppa and biscuit with the team. Then on Thursday we were pleased to welcome the lovely crew from Oceania Insignia Oceania Cruises to Tilbury for the first time in a while, and they were so appreciative of somewhere to sit and relax for a short time, use the free WiFi and buy some souvenirs! Pictured is Sandie and Simon giving all crew who visited a warm welcome to the crew lounge. We love what we do for crew!

It has been a busy week for the QVSR Cruise Crew Lounge at Tilbury this week. Viking Sky visited us unexpectedly and lef...
28/08/2026

It has been a busy week for the QVSR Cruise Crew Lounge at Tilbury this week. Viking Sky visited us unexpectedly and left an indelible mark on us all with their beautiful crew, and then our friends from Ambassador Ambience were welcomed back like family! We love it when crew say 'but why do you do this?' and we respond to them by saying 'because we care'. Our team this week (Julie, Karen, Joanne, Maxine and David) along with our ecumenical Chaplains have had the best week with some very lovely moments of connection. We are so grateful for our team of volunteers who provide such a warm welcome to the crew.

22/06/2026
01/06/2026

A warm welcome to our new QVSR Chaplain, Crystal Callow, who will be based at Qvsr LondonTilbury. Besides the port of Tilbury, Crystal will also offer pastoral support at DP World London Gateway and the QVSR Cruise Crew Lounge at the London Cruise Terminal. Welcome aboard Crystal!
Forth Ports Community Port of London Authority

04/02/2026

Thank you Gordon for choosing to support QVSR with your Nordic Adventure. We look forward to following you on your journey and our thanks to everyone who supports you on the way. Go Gordon! 👏

Address

London Cruise Terminal
Tilbury
RM187ND

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