MTVH

We're one of the UK's leading providers of affordable housing and care and support services. mtvh.co.uk Inappropriate behaviour will lead to an immediate ban.

At MTVH we welcome engagement from all our customers visiting our social media pages. To create a safe and comfortable online environment, let's treat everyone with respect.

06/10/2026

Alongside our Residents Report for 2025/26, we’ve published our Annual Report, giving a wider picture of MTVH’s performance, investment and plans for the future.

While our Residents Report is shaped by resident feedback and focuses on the things residents tell us matter most, our Annual Report looks more widely at how we’re investing in existing homes, providing new affordable homes and planning for the years ahead.

Together, they show what we’ve achieved, where there is more work to do and what comes next.

You can read both reports here:

Residents Report:https://www.mtvh.co.uk/wp-content/uploads/2026/09/MTVH-Resident-Report-2026.pdf

Annual Report:https://www.mtvh.co.uk/wp-content/uploads/2026/10/MTVH-Annual-Report-202526.pdf

30/09/2026

We're pleased to publish this year's Residents' Report and thank you to the many residents who shared their feedback. Their input helped shape the content of the report, ensuring it reflects the issues that matter most to them.

The report highlights some of the progress made over the past year, including:
🏠 £197m invested in repairs, maintenance and improvements
🔧 140,000+ repairs completed
👥 1,000+ residents helped refresh our Customer Voice Framework
🤝 £5.9m in financial benefit delivered through resident support services
🏗️ A record 1,318 new homes delivered

It also looks ahead to MTVH 2030, our long-term strategy for improving homes, services and resident outcomes, and the steps we're taking to deliver on those ambitions in the years ahead.

Read the report here:https://www.mtvh.co.uk/wp-content/uploads/2026/09/MTVH-Resident-Report-2026.pdf

11/09/2026

Summer gatherings and BBQ season are also a good time to think about protecting the belongings inside your home.

MTVH partners with Aviva to provide a home contents insurance scheme for MTVH tenants and homeowners.

Contents insurance can help protect the things that matter most to you. Premiums start at just £1.99 a month (terms and conditions apply).

Find out more about contents insurance by visiting: https://www.mtvh.co.uk/manage-your-home/payments/bills-and-insurance/home-contents-insurance-with-aviva/

20/08/2026

We want everyone to feel safe, comfortable and at home in their community this summer.

Simple actions can make a big difference. Be considerate in shared spaces, help keep communal areas clean and tidy, and report anti-social behaviour if it affects you or your neighbours.

If anti-social behaviour is affecting your home, report it to MTVH here: https://www.mtvh.co.uk/support-and-advice/anti-social-behaviour/

13/08/2026

On the first Saturday in August, friends, family and neighbours enjoyed an afternoon of fun, laughter and community spirit at the Clapham Park Summer Fair ☀️

Local people flocked to our Clapham Park community centre, The Cube, and were tempted by delicious food and drink offerings including complimentary ice creams!

The jam-packed afternoon had it all - games and entertainment, community stalls and live performances:
• A visit by Wild Science mobile animal farm – everyone loved meeting the pythons, boa constrictor, lizards and hissing cockroaches 🦎
• Superstar youngsters from Jack Seager School of Dance put on a sparkling performance 💃🏽
• A stand-out musical spectacle thanks to La Retraite students 🎶
• A Youth Poetry Workshop led by the super talented poet and Community Curator Binta Yade which was loved by budding wordsmiths 📔
• An impressive performance from the New Park Road Karate Club 🥋
• A Wellbeing Hub featuring relaxing massages and mindfulness podcasts run by The Hope Centre UK which was sold out all day 💚
• And a surprise singing performance by Ella Sunley, former MTVH Regional Community Coordinator 🎤

It was good to welcome the Mayor of Lambeth, Cllr Paul Valentine, and local councillors Verity McGivern and Martin Tiedman, who once again showed their ongoing support for the wonderful Clapham Park community.

The event was presented by the joint venture between MTVH and Vistry Group (via Countryside Partnerships). Our huge thanks to all those residents, volunteers, partners, performers and stallholders who came together to make this day one to remember. See you all again next year! 💛

29/07/2026

We're looking for residents to join our new Forums and help shape how services improve.

Our Forums give residents a direct role in reviewing performance, sharing experiences and driving meaningful change.

Choose the opportunity that's right for you:

- National Scrutiny Forum
- Insight to Action Forum
- Fairness & Learning Forum

If you're passionate about improving services and making sure resident voices are heard, we'd love to hear from you.

Find out more and apply here: https://www.mtvh.co.uk/share-your-voice/

24/07/2026

Have your say: Join a Resident Network

As part of our refreshed Customer Voice Framework, we're launching new ways for residents to get involved and help shape the future of MTVH.

Our Resident Networks bring together people who want to influence decisions, strengthen communities and make a difference where they live.

Whether you'd like to: share your views through the Residents' Voice Network or help improve your neighbourhood through the Neighbourhood Champions Network.

There's a way to get involved that works for you.

You don't need previous experience, just an interest in making things better for residents.

Find out more here: https://www.mtvh.co.uk/share-your-voice/ways-to-share-your-voice/

30/06/2026

Today we’re joining Resolve in marking anti-social behaviour (ASB) week

ASB can have a serious impact on people’s safety, wellbeing and quality of life.

What is ASB?�

ASB is behaviour that causes harassment, alarm or distress to others. This can include things like:

• Threats, intimidation or harassment�
• Persistent noise or rowdy behaviour�
• Vandalism or damage to property�
• Drug use or criminal activity

What isn’t ASB?�

Some everyday issues may be frustrating but aren’t classed as ASB, such as:

• Babies crying�
• Cooking smells�
• One-off parties�
• Children playing�
• Minor neighbour disagreements

How to report ASB to MTVH�

If you’re affected, it’s important to report it so we can help:�

• Report online here https://www.mtvh.co.uk/support-and-advice/anti-social-behaviour/dealing-with-anti-social-behaviour/�
• Call us on 0203 535 3535�
• In an emergency, always call 999

MTVH takes every report seriously and works with residents, police and partners to resolve issues and keep communities safe.

Find out more about ASB Awareness Week:�https://www.resolveuk.org.uk/our-services/asb-awareness-week -week

Learn how to report ASB to MTVH:�https://www.mtvh.co.uk/support-and-advice/anti-social-behaviour/

16/06/2026

We’re pleased to launch our refreshed Customer Voice Framework, built with input from nearly 1,000 residents.

The new framework has taken feedback from our residents and put it into action. It will strengthen how we:

- Listen to residents
- Turn feedback into action
- Create more inclusive opportunities to get involved

Through new Networks and Forums, residents will have clearer, more accessible ways to influence decisions at both local and strategic levels.

Read the new Framework here:https://www.mtvh.co.uk/wp-content/uploads/2026/06/MTVH-Customer-Voice-Framework-2026-2030.pdf

15/06/2026

We're really pleased to be supporting The Bridge Notts CIC through Rushcliffe Borough Council's Community Wellbeing Fund, helping to deliver a community breakfast club in West Bridgford.

This brilliant initiative is creating a welcoming space for people to come together, reducing loneliness and strengthening community connections.

These sessions are already having a positive impact for residents, and we look forward to seeing the project grow and reach even more people in the community.

Read more about it here: https://www.rushcliffe.gov.uk/news-area/community-breakfast-club-in-west-bridgford-receives-support-through-rbc-s-community-wellbeing-fund

Address

100 High Street, Southgate
London
N146PW

Telephone

+442035353535

Website

https://linktr.ee/mtvh_

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