Prima Group

Prima Group Prima Group currently owns and manages over 2700 properties in the Liverpool, Sefton and Wirral areas, plus a small number in Llandudno.

As a housing association, we provide homes for families, single people, over 55s, students, key workers and shared ownership homes. Ensuring our customers have a good place to live that is safe, warm and secure is important to us, but we aim to do more than that. We care about our customers, working to create vibrant neighbourhoods, guided by our simple vision to put our customers and communities

first. In April 2022, Pierhead Housing Association (Prima PHA) and Leasowe Community Homes (Prima Wirral) merged to form Prima Housing Group, an all-encompassing community-based Housing Association. We also own and manage our 256 commercial properties through Prima Commercial. Prima Group is the trading name of Prima Housing Group and Prima Commercial.

📣We’re Recruiting – Neighourbourhood Housing Officer📣As a Neighbourhood Housing Officer you will be providing front-line...
08/04/2026

📣We’re Recruiting – Neighourbourhood Housing Officer📣

As a Neighbourhood Housing Officer you will be providing front-line person-centred housing management services. Raising awareness of responsibilities, providing support and guidance to help customers sustain their tenancies. Working within our communities to help create safe and sustainable places that people choose to live.@

Interested?

👉 find out more information and apply here:

In this role you will be the key customer contact, making Prima Group visible within our communities.

Our offices and phone lines will be closed for Easter Bank Holiday from 5pm on Thursday 2nd April and will re-open at 9a...
02/04/2026

Our offices and phone lines will be closed for Easter Bank Holiday from 5pm on Thursday 2nd April and will re-open at 9am on Tuesday 7th April.

For Emergency repairs please call 0333 355 9000 to speak to our out of hours service.

Come and join us for an Easter Egg-travaganza! Today between 2-4pm at Primas Leasowe Office, Twickenham Drive. We can’t ...
02/04/2026

Come and join us for an Easter Egg-travaganza! Today between 2-4pm at Primas Leasowe Office, Twickenham Drive. We can’t wait to see you.

We’re hiring a Systems and Innovation Manager!If you’re experienced in Power Apps, Power Automate, SQL, Azure Data Flow,...
03/03/2026

We’re hiring a Systems and Innovation Manager!

If you’re experienced in Power Apps, Power Automate, SQL, Azure Data Flow, APIs, data warehousing, automation and business systems — and you love solving problems and improving user experience — this could be your next step.

You’ll lead system development, innovation and integrations across Prima Group, working with housing management systems, case management and repairs management tools.

Sound like you?
👉 Apply now and help us build smarter, more innovative digital services - https://www.primagroup.org/work-for-us

Work For Us Benefits & Rewards Package Our team of over 90 employees, working alongside our partners, provide excellent services to our customers, delivering on our key aim of ‘putting customers and communities first’.We see our people as our key asset. Driven by our values to be an employer of ...

Have your voice heard!Our customers are at the heart of everything we do, and your feedback shapes how we improve our ho...
27/02/2026

Have your voice heard!

Our customers are at the heart of everything we do, and your feedback shapes how we improve our homes, services, and communities.

There are so many ways to get involved, big or small, all designed to fit around your interests and your time.

Learn more about each way to get involved👉 https://www.primagroup.org/how-to-get-involved

Our customer enquiries phone lines will open later than normal at 11:30am tomorrow (Wednesday 25th) due to staff trainin...
24/02/2026

Our customer enquiries phone lines will open later than normal at 11:30am tomorrow (Wednesday 25th) due to staff training📞

🛠 You can still report an emergency by calling 0333 355 9000.
📧 For non‑urgent enquiries, you can also use our online form below:

Customer Enquiries Please note: Due to staff training, our customer experience team phone lines will open at 11:30am on Wednesday 18th February and Wednesday 25th February You can reach us using the form provided below or over the phone. Our offices are open by appointment. Please get in contact and...

📣We’re Recruiting - Joiner / Multi‑Skilled📣We’re on the lookout for a skilled and motivated Joiner/Multi‑Skilled to join...
23/02/2026

📣We’re Recruiting - Joiner / Multi‑Skilled📣

We’re on the lookout for a skilled and motivated Joiner/Multi‑Skilled to join our team. You’ll play a key role in carrying out repairs and improvement works, delivering high‑quality results while maintaining a safe and efficient working environment.

You’ll also help ensure that any safeguarding or property concerns are quickly identified and reported.

💡 Interested?
Find out more details and apply here: https://www.primagroup.org/work-for-us-phr

We had a brilliant morning hosting the latest Hoarding and Housing Innovation Group meeting!It was great to come togethe...
20/02/2026

We had a brilliant morning hosting the latest Hoarding and Housing Innovation Group meeting!

It was great to come together with fellow housing associations, all committed to increasing awareness around hoarding and challenging the stigma.

A huge thank‑you to everyone involved in the group. We’re looking forward to continuing these conversations and exploring more ideas together in the future.

We'd love to know what you think about our Decant Policy📃Your opinion matters to us, and we'd really appreciate if you c...
18/02/2026

We'd love to know what you think about our Decant Policy📃

Your opinion matters to us, and we'd really appreciate if you could spare a few minutes to give us your feedback. Read the policy and share your thoughts below👇

We would like to hear your views on our Decant Policy.

📢 New Vacancy - Roofers Mate 📢As a Roofers Mate you will be assisting the roofer with completion of repairs and any impr...
13/02/2026

📢 New Vacancy - Roofers Mate 📢

As a Roofers Mate you will be assisting the roofer with completion of repairs and any improvement works required, safely, efficiently and to client satisfaction.

Think this is the role for you? Find out more and how to apply here: https://www.primagroup.org/work-for-us-phr

Thank you, Davis Road!Despite the rainy weather, we had a fantastic and productive Community Action Day on Davis Road ye...
06/02/2026

Thank you, Davis Road!

Despite the rainy weather, we had a fantastic and productive Community Action Day on Davis Road yesterday.

Our colleagues were joined by local councillors and residents to litter pick, chat with the community, and connect with our customers. We even managed to fill a full cage van with collected waste!

A huge thank you to Councillor Angie Davies - Labour Councillor for Leasowe & Moreton East , Councillor Paul Jobson, our customers, and everyone who came out to support the day. Your involvement made a real difference!

Swipe to see how the day went 👉

The Prima Community Impact Fund is offering one‑off grants of up to £2,000 to local community group and charities that s...
03/02/2026

The Prima Community Impact Fund is offering one‑off grants of up to £2,000 to local community group and charities that support projects that improve the lives of Prima customers and their communities.

We’re open to all ideas and suggestion, especially those that boost health, wellbeing, or financial resilience. If it benefits Prima tenants, we want to hear about it. Creative, bold, and outside‑the‑box thinking is encouraged!

If you're part of a community group or charity that could use a helping hand, or you know of one that deserves some support, now is the time to apply. But be quick, applications close Tuesday 24th February!

Find out more about the process and how to apply here: https://www.primagroup.org/community-impact-fund

Address

Liverpool

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 1pm - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441514520202

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