25/04/2026
‘HcL exists to provide accessible community transport that enables people with mobility challenges to live independently, stay connected to their communities, and access essential services with dignity. We are committed to reducing isolation, improving quality of life, and ensuring that everyone, regardless of age, disability or circumstance, can travel throughout the Lothians.’ 🫶
The impact and importance of getting out and about is far more than a practical measure is an essential part of staying connected and engaged with your community, supporting wellbeing and reducing social isolation.
Our Dial-A-Bus shopping service proudly supports all areas of the Lothians impacting nearly 30,000 last year. With free travel available if you have a concessionary bus pass.
Here is a families story on the real difference it makes.
What This Service Means
For Passengers:
• A chance to get out of the house
• Freedom to choose their own shopping
• Reconnection with old friends
• A weekly outing that brightens their day
Carers and Family
• Peace of mind
• Confidence in safe, reliable transport
• Joy in hearing stories from the week
"I worried about Dad when he had to give up his driving and independence. He originally wasn't sure about getting the bus as he thought it was for old people, he will be 91 this year! “ he loves choosing what he's going to eat—and sometimes even picks up a bargain!"
Social Connection
• Catching up with familiar faces and staying connected in the community
• Making new friends on the bus
• Seeing parts of the local area for the first time, enjoying a structured weekly outing.
Choosing what you want and need 👍
Book your space here:
https://www.hcltransport.org.uk/dial-a-bus-main
