Port Stephens Family and Neighbourhood Services

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Port Stephens Family and Neighbourhood Services Providing support to the Port Stephens community since 1987. From Fingal Bay to Karuah and everywhere in between! All our services are free.

Services include: Homelessness Support, Domestic and Family Violence Support, Financial & Food help and so much more... PSFaNS is evidence informed and staffed by specialist teams to provide evidence based programs in the areas of Homelessness, Domestic and Family Violence Child, Youth and Family Counselling and Casework, Early Childhood Groups & Programs, Aboriginal and Torres Strait Islander cultural knowledge, support & programs, emergency financial relief assistance and more. While our offices are located in the Raymond Terrace and Mallabula vicinity, our service provides support to people in Fingal Bay, Soldiers Point, Anna Bay, Swan Bay, Tomago, Karuah, Raymond Terrace and all the suburbs in between!! We can meet you at your home, one of our centres or at other venues convenient to you. We offer support and information services that include Domestic and Family Violence Support & access to safe houses, Homelessness Services, advice on Crisis Accommodation, Transitional Accommodation (limited), Child, Youth & Family Counselling and Casework, Parent’s & Carer’s Groups, Children’s and Young People’s Groups, Aboriginal Culture Groups, Early Childhood Programs including Playtime Groups, Aboriginal Family History and Outreach Programs, Drop-in Centre, Financial Assistance, Financial Counsellor, Home to School Mentoring, Youth Centre and more. All groups have free child care. Our Centres:

3 Jacaranda Avenue,
Raymond Terrace, NSW 2324
Services at Jacaranda Avenue include Emergency Financial Relief Services, Homelessness Services, Financial Counselling, Head Space Extra, DV counselling and other visiting services. Monday to Friday / 9am to 4.30pm
Ph: 02 4987 1331

3 & 5 Phillip Street,
Raymond Terrace, NSW 2324
Services at Phillip Street include Child, Youth and Family counselling, casework, Staying Home Leaving Violence casework, Early Childhood groups and programs, Parent groups, Parenting and Domestic Violence programs and Aboriginal groups. Monday to Friday / 9am to 5pm
Phone: 49 800 800

Mallabula Hall
Lemon Tree Passage Road
Mallabula, NSW 2319
Services include Early Childhood groups and programs, parent groups and after school groups. Monday to Thursday / 9am to 5pm
Ph: 02 4984 5298

The Deck Youth Venue
1a Kangaroo St, Raymond Terrace NSW 2324
Hours vary depending on what groups & programs are running. Free to be You is at The Deck every second Monday for LGBTQIA+ young people (12-20 years) / 2pm - 5pm. Ph: c/- 02 49 800 800

To see all our programs and services, head to our website www.psfans.org.au

We need your help to spread a little Christmas magic! 🪄With families in our refuge, safe houses, transitional properties...
03/11/2026

We need your help to spread a little Christmas magic! 🪄

With families in our refuge, safe houses, transitional properties, and many more vulnerable children and young people across Port Stephens, we can't do it alone. It's going to take a community and we know how fantastic our community is! 💚

Whether you donate a toy, make a financial contribution via our website or rally your workplace, club or group to get involved, every act of kindness brings us closer to making Christmas special for more than 200 children and young people who might otherwise go without.

You might not see their smiles on Christmas morning, but you can be the reason behind them. ✨ BE THEIR CHRISTMAS MAGIC! ✨

Come along for a morning of fun, play and connection! 💜Our friends at Firstchance offer this FREE, culturally connected ...
02/11/2026

Come along for a morning of fun, play and connection! 💜

Our friends at Firstchance offer this FREE, culturally connected playgroup for Aboriginal families with children aged 2–5 years.

📍 PSFaNS – 3–5 Phillip Street, Raymond Terrace
🕙 Tuesdays | 10am–11:30am

Come along, connect with other families and enjoy learning through play! 🌈

HAPPY CHILDREN'S WEEK 2026! We adore this year's theme, celebrating every child's right to enjoy their culture, use thei...
26/10/2026

HAPPY CHILDREN'S WEEK 2026!

We adore this year's theme, celebrating every child's right to enjoy their culture, use their own language and practise their religion. 💚 At PSFaNS, we believe every child deserves to feel proud of who they are, connected to their culture and free to express what makes them unique.

🖍️ CALLING ALL YOUNG ARTISTS!

Children across Australia are invited to help design the 2027 National Children's Week Poster! The competition theme is "Children have the right to share what they learn, think and feel." The winning artwork will become the official poster for Children's Week 2027!

Download the A3 entry template using the link below, or pop into our PSFaNS office to pick up a copy. Once you've created your masterpiece, bring it back to us and we can even help you submit your entry!

📅 Entries close 26 November 2026.

👉 Download the entry template: https://childrensweek.org.au/hubfs/2027%20Poster/Childrens%20Week%20Poster%20Competition%202027.pdf?hsLang=en

👉 Competition details: https://childrensweek.org.au/poster-competition

💚 STRONG NEIGHBOURHOOD CENTRES. STRONG COMMUNITIES.Every week, around 72,000 people access one of NSW’s 175 Neighbourhoo...
19/10/2026

💚 STRONG NEIGHBOURHOOD CENTRES. STRONG COMMUNITIES.

Every week, around 72,000 people access one of NSW’s 175 Neighbourhood and Community Centres, yet these vital services receive no ongoing, dedicated core funding from the NSW Government.

It's time to recognise Neighbourhood Centres as essential social infrastructure!

✍️ Help make a difference! Add your name to the petition calling for sustainable core funding.

👉 https://www.megaphone.org.au/petitions/fund-neighbourhood-and-community-centres-as-essential-social-infrastructure

Who doesn’t love a bargain… especially when it’s for a great cause? Tea Gardens Lions Club are hosting their Fashion on ...
15/10/2026

Who doesn’t love a bargain… especially when it’s for a great cause?

Tea Gardens Lions Club are hosting their Fashion on a Budget Fashion Show, with proceeds generously being donated to PSFaNS to support our work with women and children escaping domestic and family violence.

🥂 Glass of bubbles on arrival
👗 Fashion on a budget
🎁 Raffles & lucky door prizes
👜 Tim’s Bags available to purchase
🎟️ Tickets just $20
📅 Sunday 1 November | 11am
📍 Hawks Nest Community Hall

Grab your friends, bag a bargain and help support women and children in our community at the same time! 💚

📰 Our Term 4 Newsletter is OUT NOW!Catch up on all the latest news, updates and what's happening across PSFaNS as we hea...
13/10/2026

📰 Our Term 4 Newsletter is OUT NOW!

Catch up on all the latest news, updates and what's happening across PSFaNS as we head into the final term of the year!

📢 A quick reminder: All our playgroups and after-school groups return in Week 2 of Term 4. All other services are available as usual.

📖 Get your copy here 👉https://psfans.org.au/wp-content/uploads/2026/10/Newsletter-Term-4-2026.pdf

We’re excited to welcome Ezytrail as a new community partner!Ezytrail are passionate about supporting their local commun...
09/10/2026

We’re excited to welcome Ezytrail as a new community partner!

Ezytrail are passionate about supporting their local community, and they’re kicking off our partnership in a pretty fitting way, with a caravan full of blankets and pillows to help people in our community who need them. 🛏️

There’s more to come from this partnership, with their site at Heatherbrae planning some great fundraising initiatives to support PSFaNS. 💚🖤

Our Tuning in to Teens program is back for Term 4, giving parents/carers practical tools to better understand their teen...
07/10/2026

Our Tuning in to Teens program is back for Term 4, giving parents/carers practical tools to better understand their teen, communicate through the tricky stuff and help them manage big emotions and conflict.

💬 Better conversations.
💛 Stronger connections.
🧠 More understanding.

6 sessions | FREE | Raymond Terrace
📞 Bookings are essential – call 49 800 800

Our offices will be closed today for the public holiday and will reopen tomorrow as usual.If you require emergency relie...
04/10/2026

Our offices will be closed today for the public holiday and will reopen tomorrow as usual.

If you require emergency relief, please see below list of free 24/7 hotline services you can call:

💚Link2Home - 1800 152 152 (homelessness info and referral)
💚DV Line - 1800 656 463 (domestic and family violence counselling and referral)
💚Kids Helpline - 1800 551 800 (counselling for young people aged 5 to 25 years)
💚Lifeline - 13 11 14 (crisis counselling)
💚1800RESPECT - 1800 737 732 (National sexual assault counselling service)
💚MensLine Australia - 1300 789 978 (support & information service for men)

❗️If you feel unsafe or are in immediate risk of harm, please contact Police on Triple Zero (000).

Address

3 Jacaranda Avenue, Raymond Terrace
Raymond Terrace, NSW
2324

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