Port Stephens Family and Neighbourhood Services

Port Stephens Family and Neighbourhood Services Providing support to the Port Stephens community since 1987. From Fingal Bay to Karuah and everywhere in between! All our services are free.

Services include: Homelessness Support, Domestic and Family Violence Support, Financial & Food help and so much more... PSFaNS is evidence informed and staffed by specialist teams to provide evidence based programs in the areas of Homelessness, Domestic and Family Violence Child, Youth and Family Counselling and Casework, Early Childhood Groups & Programs, Aboriginal and Torres Strait Islander cul

tural knowledge, support & programs, emergency financial relief assistance and more. While our offices are located in the Raymond Terrace and Mallabula vicinity, our service provides support to people in Fingal Bay, Soldiers Point, Anna Bay, Swan Bay, Tomago, Karuah, Raymond Terrace and all the suburbs in between!! We can meet you at your home, one of our centres or at other venues convenient to you. We offer support and information services that include Domestic and Family Violence Support & access to safe houses, Homelessness Services, advice on Crisis Accommodation, Transitional Accommodation (limited), Child, Youth & Family Counselling and Casework, Parent’s & Carer’s Groups, Children’s and Young People’s Groups, Aboriginal Culture Groups, Early Childhood Programs including Playtime Groups, Aboriginal Family History and Outreach Programs, Drop-in Centre, Financial Assistance, Financial Counsellor, Home to School Mentoring, Youth Centre and more. All groups have free child care. Our Centres:

3 Jacaranda Avenue,
Raymond Terrace, NSW 2324
Services at Jacaranda Avenue include Emergency Financial Relief Services, Homelessness Services, Financial Counselling, Head Space Extra, DV counselling and other visiting services. Monday to Friday / 9am to 4.30pm
Ph: 02 4987 1331

3 & 5 Phillip Street,
Raymond Terrace, NSW 2324
Services at Phillip Street include Child, Youth and Family counselling, casework, Staying Home Leaving Violence casework, Early Childhood groups and programs, Parent groups, Parenting and Domestic Violence programs and Aboriginal groups. Monday to Friday / 9am to 5pm
Phone: 49 800 800

Mallabula Hall
Lemon Tree Passage Road
Mallabula, NSW 2319
Services include Early Childhood groups and programs, parent groups and after school groups. Monday to Thursday / 9am to 5pm
Ph: 02 4984 5298

The Deck Youth Venue
1a Kangaroo St, Raymond Terrace NSW 2324
Hours vary depending on what groups & programs are running. Free to be You is at The Deck every second Monday for LGBTQIA+ young people (12-20 years) / 2pm - 5pm. Ph: c/- 02 49 800 800

To see all our programs and services, head to our website www.psfans.org.au

Thank you to The Mutual Bank, for always showing up for your community and for helping shine a light on the work being d...
17/06/2026

Thank you to The Mutual Bank, for always showing up for your community and for helping shine a light on the work being done by charities across our region. ❤️

If you'd like to support the appeal, donations can be dropped off at any Mutual Bank branch.

Today is Free To Be You (FTBY) -  a safe, welcoming space where LGBTQIA+ young people can connect, make friends, share a...
15/06/2026

Today is Free To Be You (FTBY) - a safe, welcoming space where LGBTQIA+ young people can connect, make friends, share a laugh, enjoy some food, and simply be themselves.

At FTBY, there’s no pressure, no expectations, and no need to explain who you are. Just a supportive community where you're accepted exactly as you are.

❤️ Food
💛 Chats
💚 Chill vibes
💜 Support if you want it
💙 A safe place to belong

During Pride Month, we celebrate diversity, inclusion, courage, and authenticity. Whether you're out, questioning, an ally, or just looking for connection, you're welcome here.

🏳️‍🌈

We are incredibly grateful to the amazing members of the Raymond Terrace Men's Shed for their generous support of our Wo...
12/06/2026

We are incredibly grateful to the amazing members of the Raymond Terrace Men's Shed for their generous support of our Women’s Refuge. 💚💚💚

Their donation of beautifully handcrafted wooden children’s play furniture and toys is truly something special.

For the children who come into our refuge, having a safe place to play is so important. These wooden pieces will help create a warm, welcoming environment where children can simply be children again, building, playing, learning and finding moments of joy during difficult times. And because they are so well made, they will bring that joy to many children for years to come.

On top of this, their generous $2,000 donation will directly support women and children as they rebuild their lives in safety.

This is what community looks like... people coming together to make a real difference.

Our offices will be closed today for the public holiday and will reopen tomorrow as usual.If you require emergency relie...
07/06/2026

Our offices will be closed today for the public holiday and will reopen tomorrow as usual.

If you require emergency relief, please see below list of free 24/7 hotline services you can call:

💚Link2Home - 1800 152 152 (homelessness info and referral)
💚DV Line - 1800 656 463 (domestic and family violence counselling and referral)
💚Kids Helpline - 1800 551 800 (counselling for young people aged 5 to 25 years)
💚Lifeline - 13 11 14 (crisis counselling)
💚1800RESPECT - 1800 737 732 (National sexual assault counselling service)
💚MensLine Australia - 1300 789 978 (support & information service for men)

❗️If you feel unsafe or are in immediate risk of harm, please contact Police on Triple Zero (000).

A huge thank you to everyone who has supported The Caring Cart at Coles Medowie, and to the amazing Coles team for their...
05/06/2026

A huge thank you to everyone who has supported The Caring Cart at Coles Medowie, and to the amazing Coles team for their ongoing support of women and children in our community.

If you'd like to help families escaping domestic and family violence, simply add a few extra grocery items to your shop and place them in The Caring Cart in-store.

Every donation makes a difference. 💚❤️

With the winter cold setting in, the timing couldn’t have been more perfect for this generous donation from Squares for ...
04/06/2026

With the winter cold setting in, the timing couldn’t have been more perfect for this generous donation from Squares for Comfort

The kindness, care, and love stitched into each piece warms our hearts, and soon, the hearts of those who need them most.

Thank you for your support 💚

PSFaNS monthly Women's Multicultural Group enjoyed a wonderful outing today to the Annual Multicultural Services Expo in...
03/06/2026

PSFaNS monthly Women's Multicultural Group enjoyed a wonderful outing today to the Annual Multicultural Services Expo in Newcastle.

Our group had a great time exploring the expo, meeting new people, and sharing in the festivities.

We look forward to attending again next year! A big thank you to Raymond Terrace Bowling Club for providing their bus to help get us there💚

💜 Thank You, Port Stephens 💜As DFV Prevention Month comes to a close, we want to sincerely thank everyone who has suppor...
29/05/2026

💜 Thank You, Port Stephens 💜

As DFV Prevention Month comes to a close, we want to sincerely thank everyone who has supported us throughout May.

Whether you donated, shared a post, attended an event, wore purple, or helped raise awareness, every act of support has helped shine a light on domestic and family violence and the need for safer futures for women and children in our community.

If you haven’t yet, there’s still time to get involved.

Help us continue creating safe spaces for women and children in Port Stephens:
Support the Port Stephens DFV Refuge https://www.easyregistry.com.au/Registry/Gifts/portstephensrefuge

Together, we can continue building safety, hope, and healing.

27/05/2026

Port Stephens businesses - this one’s for you.

As the end of financial year approaches, it’s a great opportunity to support your local community in a meaningful way.

Your tax-deductible donation can help provide essential items and safe spaces for women and children escaping domestic and family violence.

Be part of something that truly matters:
https://psfans.org.au/make-a-donation/

Together, we can create safety, care, and new beginnings.

Providing support to the Port Stephens community since 1987. From Fingal Bay to Karuah and everywhere in between!
Services include: Homelessness Support, Domestic and Family Violence Support, Financial & Food help and so much more...

Address

3 Jacaranda Avenue, Raymond Terrace
Raymond Terrace, NSW
2324

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