03/11/2026
The 2025 Residents’ Experience Survey shows more residents feel heard, respected and involved in decisions about their daily lives.
More than 44,000 residents across aged care homes took part in the survey.
Key findings include:
✔️ 89% would recommend their aged care home to others
✔️ 96% said they are treated with respect, feel safe and find staff kind and caring
✔️ 85% were satisfied with staff follow-up when they raised issues.
Survey results also make up one-third of a home's Overall Star Rating, which older people can use to make informed decisions about their care.
For more information, see the comments below. 👇