Keystone Independent Living

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Keystone Independent Living ​Dedicated, personalized service including information and guidance to help people manage their Participant-Driven Supports (PDS).

The Supports Broker will primarily assist with
employer-related functions, planning, budgeting, accessing
community resources and maintaining supports and support networks.

​Who Qualifies for Supports Brokering?
​People who self-direct their services and supports, and are limited in the scope to assisting people with activities of self-direction. The individual must be using self-directed services under the Consolidated or P/FDS Waivers. Support Broker services are optional, and are directed based on the individual's specific needs, the areas where brokers can assist a person are:
Employer-related Functions
Recruitment
Hiring and Training
Scheduling and Tracking Time
Conflict Resolution
Quality Assurance
Service Documentation and Compliance
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Services are provided throughout Lackawanna, Luzerne, Susquehanna, Wayne, and Wyoming Counties.

​Enhancing Natural Supports and Community Connections Supports Brokers can work as a networker to search out and obtain supports within the community. Such as social clubs, jobs, or volunteer opportunities. The Broker can help guide and coach the person in building and sustaining a network of paid and unpaid people. Communication and Advocacy
Supports Brokers can work together with the person, their families, the Supports Coordination agency, as well as government or community supports to prevent breakdowns in communications. Supports Brokers can mediate and collaborate with all involved parties and work as a problem solvers and networkers to find solutions for the person and their families. Supports Brokers can attend ISP meetings and take an active role in determining and defining goals for the individual by clarifying their needs and wants.

Part-time opening in the Achbald area
10/01/2026

Part-time opening in the Achbald area

Contact Melody for more information 272-207-4263.
09/30/2026

Contact Melody for more information 272-207-4263.

09/21/2026

🌟 What Is a Supports Broker? 🌟
Navigating self-directed services can feel overwhelming—but you don’t have to do it alone!
A Supports Broker helps individuals who self-direct their services understand their options, make informed decisions, and take an active role in managing their supports.
In Pennsylvania, Supports Broker services may include:
✅ Helping participants understand their self-direction options and responsibilities
✅ Supporting participants in developing and working toward their goals
✅ Providing guidance with recruiting, hiring, and managing workers
✅ Helping participants understand their Individual Support Plan (ISP) and available services
✅ Supporting informed decision-making and participant choice
✅ Helping participants identify resources and community supports
✅ Providing guidance when challenges or concerns arise
✅ Encouraging independence, self-advocacy, and greater control over services
💡 The goal of Supports Broker services is to support—not take over. Participants remain at the center of the decision-making process and have the opportunity to direct their own services based on their needs, preferences, and goals.
Whether you are new to self-direction or have been directing your services for years, a Supports Broker can be a valuable resource along the way.
💙 Your life. Your choices. Your services. Your voice matters.

09/14/2026
09/03/2026

Hot of the press! New Opening in Dallas: Contact Melody for details 272-207-4263
A family located in Dallas is looking for compassionate, energetic, and collaborative Support Service Professionals (SSPs) to join their team. You'll provide essential 2:1 in-home and community support for their adult son, a curious and energetic individual who enjoys connecting with his community.
This role involves facilitating access to recreational activities and supporting volunteer endeavors. Candidates with a love for outdoor and physical fitness activities are highly encouraged to apply!
Key Duties:
• Transporting the individual to various community events.
• Completing thorough daily documentation of goals and progress.
• Providing consistent 2:1 support as a cohesive team.
• Effectively communicating with all relevant parties: staff, guardians, and the managing employer.
Ideal Candidates Will Possess:
• Experience in non-verbal communication strategies and experience with ACC devices.
• A commitment to implementing Positive Approaches in all interactions.
• Demonstrated experience in supporting individuals with Autism.
• Experience with seizure disorders/following a seizure protocol is a plus

DSP needed part-time Dallas PA weekends, day shift 2:1 community support
08/03/2026

DSP needed part-time Dallas PA weekends, day shift 2:1 community support

Address

Scranton, PA

Telephone

+15703306110

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