Tenants Advice

Tenants Advice Helping Tenants end their suffering of living in unsuitable housing. Nuovo Law T/A Tenants Advice is an FCA-authorised Claims Management Company (FRN 837714).

Claims can be made for free via the Housing Ombudsman Service or independently. If you are having issues in your property and are a Housing Association or Council Tenant we can help get your property fixed. Alternatively it is possible to bring a claim against your landlord through the Housing Ombudsman for free. Tenants Advice is a claim management company

Damp and mould isn’t just an inconvenience — it can seriously affect how people feel in their own homes.According to the...
10/06/2026

Damp and mould isn’t just an inconvenience — it can seriously affect how people feel in their own homes.

According to the Mouldy Nation Report 2025, 63% of tenants experienced worsened health conditions due to damp and mould.

If you’re living with damp, mould or outstanding repairs in your social housing property, don’t keep chasing alone.

Call Tenants Advice today on 0800 098 2791.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

08/06/2026

Every week, we speak to tenants who are still waiting for repairs to be taken seriously.

Damp spreading. Mould coming back. Leaks left unresolved. Cracks getting worse. Windows, heating and other issues being delayed for far too long.

You deserve to feel safe, warm and comfortable in your home — and you shouldn’t have to keep chasing alone.

If you’re a social housing tenant with outstanding repairs, speak to Tenants Advice today.

Call us on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Damp? Mould? Leaks? Cracks? Broken windows?If your social landlord has been delaying repairs, it might be time to take a...
05/06/2026

Damp? Mould? Leaks? Cracks? Broken windows?

If your social landlord has been delaying repairs, it might be time to take action. You deserve a home that’s safe, warm and fit to live in.

Speak to Tenants Advice today on 0800 098 2791.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

37% of tenants said mould was so bad they had to leave their home.No one should feel forced out of their home because da...
03/06/2026

37% of tenants said mould was so bad they had to leave their home.

No one should feel forced out of their home because damp and mould has been ignored.

If you’re living in a council or housing association property with damp, mould, leaks, cracks or outstanding repairs, we may be able to help.

Call us today on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Between 2019 and 2024, there were 16,098 complaints about damp and mould in social housing.Behind every complaint is som...
29/05/2026

Between 2019 and 2024, there were 16,098 complaints about damp and mould in social housing.

Behind every complaint is someone living with a problem that should have been taken seriously.

If you have reported damp, mould or repair issues to your council or housing association and they still haven’t been properly fixed, you may be able to get support.

Call 0800 098 2791 or DM us today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

“The damp in my flat is getting worse.”If that sounds familiar, don’t leave it until the problem becomes unmanageable.Po...
27/05/2026

“The damp in my flat is getting worse.”

If that sounds familiar, don’t leave it until the problem becomes unmanageable.

Poor housing conditions can become a health risk, especially when damp, mould, leaks or repairs are repeatedly ignored.

If you live in social housing and your council or housing association has failed to fix the issue, Tenants Advice may be able to help.

Call 0800 098 2791 or send us a message today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Repairs should not be left sitting on a calendar with no action.Damp, mould, leaks, cracks and delays can all make your ...
26/05/2026

Repairs should not be left sitting on a calendar with no action.

Damp, mould, leaks, cracks and delays can all make your home harder to live in, especially when you’ve already reported the issue.

If your council or housing association knows about the problem but repairs are still outstanding, keep a record of everything and get advice.

Call 0800 098 2791 or send us a message today.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Did you know 1 in 3 tenants were blamed for mould issues in their home?Damp and mould should not be ignored, especially ...
22/05/2026

Did you know 1 in 3 tenants were blamed for mould issues in their home?

Damp and mould should not be ignored, especially when it starts affecting your health or making your home unsafe.

If you live in social housing and you have reported damp, mould, leaks or other repairs to your council or housing association but nothing has been properly fixed, you may be able to get support.

Keep evidence of the issue, including photos, emails, repair reports and dates you contacted your landlord.

Outstanding repairs in your home?

Call us today on 0800 098 2791 or send us a message.

Nuovo Law Ltd trading as Tenants Advice is a claims management company authorised and regulated by the Financial Conduct Authority FRN 837714. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim yourself for free or through the Housing Ombudsman Service.

As the weather starts to warm up, cracks in your home can become more noticeable.Some cracks may be minor, but others co...
20/05/2026

As the weather starts to warm up, cracks in your home can become more noticeable.

Some cracks may be minor, but others could point to bigger issues such as movement, subsidence, leaks, or structural defects.

If you live in social housing and you’ve reported cracks or repair issues to your council or housing association, but nothing has been properly fixed, it’s important to keep a record.

Take photos, save emails, note dates, and keep reporting the issue.

Your home should be safe, secure, and properly maintained.

Concerned about cracks or ongoing repairs?

Call Tenants Advice today on 0800 098 2791 or send us a message.

Tenants Advice is a claims management company. We receive a referral fee if your claim is accepted by a solicitor. It is possible to make a claim for free yourself or by contacting the Housing Ombudsman Service. Authorised and regulated by the Financial Conduct Authority FRN 837714.

You’ve done your part.You reported it. You followed up. You waited.Being ignored isn’t acceptable, especially when it’s ...
18/05/2026

You’ve done your part.

You reported it. You followed up. You waited.

Being ignored isn’t acceptable, especially when it’s affecting your home and health.

If nothing’s changing, now’s the time to take the next step.

📞 0800 098 2791
💬 Message us today

Nuovo Law Ltd trading as Tenants Advice is a claims management company who are authorised and regulated by the Financial Conduct Authority (FRN 837714). We receive a referral fee if your claim is accepted by a solicitor, it is possible to make a claim yourself for free or through the Housing Ombudsman Service.

Address

Tenants Advice, 21-23 Great Eastern Street
London
EC2A3EJ

Opening Hours

Monday 8am - 11pm
Tuesday 8am - 11pm
Wednesday 8am - 11pm
Thursday 8am - 11pm
Friday 8am - 11pm
Saturday 12am - 12am
Sunday 12am - 12am

Telephone

+448000982791

Website

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