Clydesdale Housing Association

02/11/2026

📣 Our Annual Performance Report 2025/26 is here!

All CHA tenants should now have received a copy of our Annual Performance Report 2025/26 through their door.

The report gives you an update on how we performed over the year and the work we’re doing to continue improving our homes and services. It also shows how your feedback is helping to shape the services we provide.

👀 Have a read and let us know what you think! �https://www.clydesdale-housing.org.uk/wp-content/uploads/2026/11/07_CHA-Annual-Report-2026.pdf

26/10/2026

24/09/2026

🔥 Keeping Our Tenants Safe - Gas Servicing Update 🔥

At Clydesdale Housing Association, tenant safety remains our top priority, and we're delighted to share the excellent progress we've made with this year's gas servicing programme.

✅ 275 gas safety checks completed within their anniversary date
✅ 17 properties not due for servicing until January 2027
✅ Strong partnership working between our Property Services and Housing Management teams
✅ Ongoing support being provided to tenants where access has proved challenging

Out of our 300 gas properties, only six cases remain outstanding due to difficulties gaining access. Rather than moving immediately to enforcement action, we're working closely with those households and providing a further opportunity for appointments to be arranged with support from our Housing Management team.

This approach helps ensure tenants remain safe while giving every opportunity for access to be provided voluntarily.

A huge thank you to all tenants who have accommodated appointments and helped us achieve such a high level of compliance. 👏

Despite a small number of access challenges, CHA has successfully completed over 98% of gas safety inspections due this programme within the required timescales, with additional tenancy support being provided before any enforcement action is considered.

23/09/2026

22/09/2026

🍂 PUBLIC HOLIDAY CLOSURE 🍂

Please note that our office will be closed on:

🗓️ Friday 25 September 2026
🗓️ Monday 28 September 2026

We will reopen at 9.00am on Tuesday 29 September 2026.

🚨 Emergency Repairs

If you require an emergency repair while our office is closed, please contact our Out of Hours Repairs Service on:

☎ 01555 435944

📞 Non-Emergency Enquiries

For all non-emergency enquiries, please contact us when the office reopens or leave us a message on:

☎ 0808 175 6288

🌐 Visit our website: https://www.clydesdale-housing.org.uk/

🍂

16/09/2026

🏠 New Damp & Mould Legislation Comes into Force on 6 October 2026

Clydesdale Housing Association has reviewed the new requirements and can confirm that our current damp and mould procedures are compliant with the new legislation.

If you report damp, mould or condensation we will continue to:

🔎 Investigate within 10 working days
📄 Provide written findings within 3 working days
🛠 Begin any necessary repairs within 5 working days
🚨 Respond to all emergency repairs within 5 hours

We encourage tenants to report any concerns as soon as possible so we can investigate and take appropriate action.

📞 Contact our Repairs Team: 0808 175 6288
📧 Email: [email protected]

10/09/2026

🔧 Got a repair appointment coming up?

If the time no longer works for you, please let us know as soon as you can.

A quick call helps us:
✅ Rebook at a more suitable time
✅ Prioritise urgent repairs
✅ Keep our repair service running smoothly

Please remember that missed appointments may be recharged.

📞 If you need to change your appointment, get in touch with us as early as possible so we can help.

08/09/2026

07/09/2026

📢 Last Chance to Have Your Say!

Today is the final day to complete our tenant priorities survey and tell us what matters most to you.

We're planning for the future and want to make sure our services reflect the priorities of our tenants. The survey only takes a few minutes and asks you to choose your 1st, 2nd and 3rd priorities from the services we provide. This aligns with the survey closing date of Monday 7 September 2026.

✅ Choose your top 3 priorities
✅ Help shape our future plans and services
✅ Make sure your voice is heard

If you haven't completed your survey yet, please take a few minutes to do so before the deadline today.

Thank you to everyone who has already taken part. Your feedback will help us understand what tenants feel Clydesdale Housing Association should focus on most in the future. 🏠💙💚

03/09/2026

🎱 Eyes down for another successful year at CHA... and congratulations to all our prize bingo winners! 😊

Thank you to everyone who joined us at Clydesdale Housing Association's Annual General Meeting at Lanark Memorial Hall last night. We were delighted to welcome 31 of our 94 members to hear about the Association's achievements over the past year and our plans for the future.

The evening included both CHA's AGM and the Residents and Tenants Group AGM, followed by refreshments and some friendly competition during our prize bingo session.

A special thank you to our members, tenants, residents, Management Committee members, staff who helped make the evening such a success. Your continued support and involvement help shape the future of Clydesdale Housing Association.
🏠💙💚