Crossroads Care Kent

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Crossroads Care Kent Crossroads Care Kent is a leading charity supporting unpaid carers in Kent. The scheme is registered as an Excellent provider by the Care Quality Commission.

We help Carers to make a life of their own outside caring by providing quality services offering peace of mind while they take some time to themselves. Crossroads Care Kent supports Carers by offering high quality replacement care for people who have care needs, allowing a Carer to have time to themselves to work, rest or play, knowing that their family member/friend is being well cared for. The service reduces Carers' stress levels and tiredness, helps Carers to remain in employment, and prevents or delays the need for residential care or social services intervention. The support we offer can include all areas of personal care of the person with a disability or illness, as well as care related tasks such as preparing simple meals. Once referred Crossroads Care staff will meet with both the Carer and the person they care for to discuss and plan a short breaks service that meets both their needs. This may be a regular weekly break but sometimes longer or more frequent support may be necessary and this is arranged at a time to best suit the family. The family are then introduced to a carer support worker who as far as possible, remains the regular staff member for that family. During a Crossroads Care visit a Carer has the option of either staying at home, relieved of their caring responsibilities for a while, or they may prefer to go out alone or with friends in order to maintain a life of their own. During this time the Crossroads carer support worker stays with the dependant person, spending quality time with them. Some families may need additional support to go out together, perhaps to a social event or to attend a health appointment. The aim of a Crossroads Care service is to offer regular help and support to prevent a breakdown in the health of the Carer which in turn, will help someone who needs care, stay at home for longer. As a charity Crossroads Care works closely with the local authority, health service and other voluntary organisations to add to the services that already exist but not to replace them. Crossroads Care is available throughout Kent. Referrals can be made by anyone, including Carers themselves, by telephone or in person.

Following a successful soft launch, we're excited to officially launch our new volunteer service! 🎉Building on the succe...
03/11/2026

Following a successful soft launch, we're excited to officially launch our new volunteer service! 🎉

Building on the success and experience of our Macmillan Volunteer Service, we're expanding our support to provide practical and emotional volunteer support for carers and the people they care for.

Please note: We are no longer able to support individuals living alone with cancer through this service.

Anyone can make a referral, including individuals themselves, family members, and health and social care professionals.

Find out more and make a referral via our website: https://www.crossroadskent.org/service/volunteer-service/

We are delighted to have received funding once again from Kent and Medway Cancer Alliance to enable us to organise a sma...
02/11/2026

We are delighted to have received funding once again from Kent and Medway Cancer Alliance to enable us to organise a small project supporting individuals living with and beyond cancer in Medway.

The project has three main areas of support which you can read about on our website; https://www.crossroadskent.org/service/living-well-beyond-cancer/

The first area of support starts with free Creative Therapy sessions which will be hosted at Nucleus Arts in Chatham. These sessions enable individuals to explore their emotions with the support of a trained counsellor.

If you have cancer or are recovering from cancer and you're living in Medway, please do register for support; https://forms.crossroadskent.org/sr/lwbc

Please share with anyone you think might benefit.

15/10/2026

Great News for East Kent: Our Paid Care and Support Services Are Now Available!

Following the successful launch of our paid services in West Kent, we are delighted to bring them to East Kent too. Our paid service is now available across the entire Kent. If you care for a loved one in East Kent, our experienced and compassionate care team is here to support you and your family.

We know how much responsibility comes with caring for someone. Whether you need regular support, occasional respite or assistance for a special occasion, we can help.

Our paid services include:
- Personal Care: Compassionate, dignified assistance with daily personal care needs.
- Medication Support: Assistance with medication in accordance with individual care plans.
- Overnight Care: Providing reassurance, comfort and practical support throughout the night.
- Special Occasions and Family Events: Dedicated care and support to enable families to attend weddings, celebrations and other important occasions with peace of mind.
- Flexible Respite Care: Short-term or regular support, allowing unpaid carers time to rest, recharge or attend to other commitments.
- Companionship and Wellbeing: Meaningful social interaction and practical support to promote independence and wellbeing.

Flexible Care. Personalised Support. Peace of Mind.

Whether you require support for a few hours, overnight assistance or an ongoing care arrangement, we will work with you to find the most appropriate support for your circumstances.

We are here in East Kent, and with our services now covering the whole of Kent, support is available wherever you live.

Contact us today to discuss your requirements.



https://www.facebook.com/reel/1936341720653223

📢 We're hiring: Volunteer Co-ordinatorDo you have a warm, caring way with people and a talent for connecting them to the...
30/09/2026

📢 We're hiring: Volunteer Co-ordinator

Do you have a warm, caring way with people and a talent for connecting them to the right support? Join our friendly team in Wateringbury, helping recruit, train and manage volunteers.

👉 Full details and how to apply:

View current job vacancies at Crossroads Care Kent. Join our team of over 200 staff supporting unpaid carers across Kent.

14/09/2026

Crossroads Care Kent has won the Outstanding Dementia Training Award!

This award recognises our commitment to excellence in training our workforce and the exceptional dedication of our team to improving the lives of those we support.

A huge well done to our Training Coordinator Simon Rice, whose hard work and passion for quality training made this possible — and thank you to the team at Training2Care for this wonderful recognition.

At Crossroads Care Kent, we believe that when you welcome support for a loved one, you deserve to know they're in expert, compassionate hands. This award is a reminder of the standard we hold ourselves to every single day.

Watch the interview with Simon Rice and Claudia Toscano to hear more about what this award means and why quality dementia training matters.

🌐 crossroadskent.org | 📞 03450 956701

Training 2 Care UK Ltd

For over 43 years, Crossroads Care Kent has stood by carers across the county — and that's not changing.You may have hea...
12/08/2026

For over 43 years, Crossroads Care Kent has stood by carers across the county — and that's not changing.

You may have heard some things shifting recently, and we want you to hear the full picture directly from us, not just rumours. Some of our services are adapting over the coming months as our contracts change, but Crossroads Care Kent isn't going anywhere. We're continuing to support families across Kent, and we're excited about what's ahead — including new paid care options and a volunteer service we're developing for later this year.

We've shared a full, honest update on our website covering what's changing and what stays the same. Take a look, and if you have any questions at all, our team is always here to help — just get in touch. 💜

👉 https://www.crossroadskent.org/news/an-update-from-crossroads-care-kent/

📢 Your support is needed for unpaid carers to be heard!The government has announced its plans for social care reform — a...
30/07/2026

📢 Your support is needed for unpaid carers to be heard!

The government has announced its plans for social care reform — and we want to make sure your voice is right at the center of it. 💙

Andy Burnham set out four key commitments this week:

✅ A national "Big Conversation" on the future of social care
✅ Baroness Casey's final report brought forward to 2027
✅ Further support for the paid social care workforce
✅ A cross-party commitment to build consensus on reform

This feels like the strongest political commitment to social care we've seen in many years — and that is genuinely encouraging. But the biggest decisions still lie ahead, and what happens next will depend on whose voices are heard.

One concern is that media coverage keeps focusing on tax, house sales and inheritance. The everyday reality of unpaid carers — the long hours, the emotional weight, the lack of support — risks being drowned out. We can't let that happen.

That's why we're encouraging every carer, and everyone who knows a carer, to take part in the Big Conversation on Care. It's your chance to share your experiences directly and help shape what social care looks like in the future.

🔗 https://caseycommission.co.uk/bigconversation/

Please share this post, talk about it with the people around you, and encourage others to have their say. Every voice counts. 💙

If you or someone you know needs support, we're here. Reach out at [email protected] or call us on 03450 956701.

via Carers Trust

What a wonderful day at the Headcorn Airshow! 🛩️Thank you to everyone who joined us at Headcorn Aerodrome for a day cele...
30/06/2026

What a wonderful day at the Headcorn Airshow! 🛩️

Thank you to everyone who joined us at Headcorn Aerodrome for a day celebrating heritage and community. Our veterans and their carers enjoyed the wonderful atmosphere, aviation activities, and watching aircraft throughout the day.

A huge thank you to the organisers at Headcorn International Airshow for hosting such an accessible and welcoming event, and for the light refreshments provided on the day.

It was a pleasure to see our carers and veterans come together for an afternoon of heritage and community spirit.

It's coming home! ⚽What a day in the office! Our staff brought the trophy to life – posing as champions with the World C...
23/06/2026

It's coming home! ⚽

What a day in the office! Our staff brought the trophy to life – posing as champions with the World Cup! We also took it to Crossroads Club in Wateringbury to share the excitement with our participants.

England vs Ghana – kick-off tonight! Our hearts will be beating as one, cheering on the nation. 🇬🇧

There's nothing quite like a World Cup to unite us all.

Come on, England! 🙌

Free Headcorn Airshow this Friday!We've got 6 spaces left for our veterans and their carers at Futures Day – part of the...
23/06/2026

Free Headcorn Airshow this Friday!

We've got 6 spaces left for our veterans and their carers at Futures Day – part of the Headcorn Airshow at Headcorn Aerodrome – this Friday 26 June, 10am–2pm.

A wonderful day celebrating heritage and community, with aviation activities, a Drumhead Memorial Service, and more. Light refreshments will be provided by the organisers.

- Free parking on site (close spaces for those with reduced mobility)
- Fully accessible – seating and support available throughout
- Special welcome for our veterans

Spaces available for carers too.

The day includes heritage, STEM and community activities, plus the chance to watch aircraft arriving.

Interested? Get in touch:
[email protected]
03450 956701
Ask for Hayley or Ryan to register your interest.

Don't miss out – spaces are limited!

Address

16 Reculver Road, Beltinge
Herne Bay
CT66LE

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

0345 095 6701

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