What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

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'Delivering on our promises'

Please refer to our website for our social media policy and guidance.

19/10/2026

We've launched our new Resident Involvement Policy, giving you more opportunities to influence decisions, shape services, and help improve your community.

From quick polls and text feedback to resident groups and consultations, we're making it easier than ever for you to get involved and have your say.

- More ways to share your views
- Greater transparency on decisions
- A stronger resident voice in shaping services

Find out how you can get involved: https://ccha.biz/our-new-resident-involvement-policy/

15/10/2026

We’ve updated our Aids and Adaptations Policy to make it clearer on how we can support you with changes to your homes.

Find out what this means for you: https://ccha.biz/aids-and-adaptation-policy/

28/09/2026

Winter can put extra pressure on household budgets. If you're struggling with bills, food or debt, please contact our Welfare Benefits Advice Team.

For more information on what support we can offer you, read our latest money matters: https://ccha.biz/money-matters-september-2026/

01/09/2026

We're back! We hope you had a lovely weekend. You can reach us on 020 8680 7532 or freephone 0800 054 6710. You can also email us at [email protected] for any queries.

28/08/2026

We wish everyone a lovely bank holiday weekend. Our phone lines are open to report emergency repairs. For any other enquiries, please call back when we’re open on Tuesday 1 September at 9am.

For gas servicing enquiries, please call Smith & Byford on 020 8652 7016.
If you smell gas, please call the emergency gas number on 0800 111 999.

17/08/2026

Have your say! 📢

This month, our partners at Acuity are calling a random selection of residents to get your thoughts on our services. You’ll be asked to rate how satisfied you are with different areas such as repairs, neighbourhoods, cleaning, safety, engagement, and more.

If you get a call from Acuity on 020 3807 5283, please do share your thoughts!

Find out more here: https://ccha.biz/your-community/get-involved/tenant-satisfaction-measures/

15/08/2026

Last chance to apply for the Resident Liaison and Repairs Lead role.

Apply today if can bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues: https://ccha.biz/about-us/vacancy/?Category=Property%2520Services&Advert=AcCd27oZtDoBfqzZwfJQnQ%3D%3D&Company=Croydon

Hours: 35 hours per week
Contract: 12-month fixed term contract
Office location: Croydon
Salary: £45,980 per annum
Closing date: Sun, 16 Aug 2026

14/08/2026

Have you had a chance to read our summer Connections yet?

Learn about what to expect from our repairs service and how to guard against gas leaks and carbon monoxide, plus many more features.

We hope you enjoy reading: https://ccha.max-mediagroup.co.uk/ccha-summer-connections-2026/

12/08/2026

We're looking for a Resident Liaison and Repairs Lead

Do you have a strong understanding within a housing repairs environment and are confident managing challenging situations? Then we want to hear from you.

Hours: 35 hours per week
Contract: 12-month fixed term contract
Office location: Croydon
Salary: £45,980 per annum
Closing date: Sunday 16 August 2026

👉 Find out more and apply today: https://ccha.biz/about-us/vacancy/?Category=Property%2520Services&Advert=AcCd27oZtDoBfqzZwfJQnQ%3D%3D&Company=Croydon

20/07/2026

Summer is here and so is our latest Connections newsletter.

Our Summer edition is packed with updates and tips, including:
- The latest team updates and how we're supporting you.
- Guidance on recent benefit changes and support available from our Welfare Benefit & Debt team.
- A snapshot of resident satisfaction results from our 2025/26 survey.

Read the latest edition: https://ccha.max-mediagroup.co.uk/ccha-summer-connections-2026/

Address

29 Sheldon Street
Croydon
CR01SS

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.ccha.biz/

Alerts

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Contact The Organisation

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British DJ & MC Academy
The grangeway, London
Hephzibar Foundation