28/10/2026
Full Review for Matt: Contact Centre Worker, Gloucestershire
I wanted to share some positive feedback about Matt and the fantastic work he has been doing during my contact sessions with Isabella.
I've written a review below that I'd appreciate being passed on to the relevant manager. I believe good work deserves to be recognised, and Matt has been absolutely brilliant.
**A Fantastic Review for Matt – Walk the Walk Family Services (Bubba’s Contact Centre)**
I would like to take a moment to leave a review for Matt, who has been supervising my contact sessions with my daughter.
From the very beginning, Matt has been absolutely brilliant. He is calm, reassuring, respectful and professional at all times, whether we are out at the park, visiting the local shops or spending time together in the contact centre. His supervision is second to none, and he is a real credit to the team at Walk the Walk Family Services.
What really stands out about Matt is that he understands how important these moments are for a parent and their child. He creates a relaxed, positive atmosphere where you can focus on enjoying your time together, while always maintaining the professionalism and care that his role requires.
Today was particularly special for me and my daughter, as we celebrated Halloween together because I won't be seeing her on Halloween itself. I had organised activities, outfits and little surprises to make the day memorable. Matt even suggested playing spooky music for when my daughter arrived, helping to build the excitement and make the whole experience that little bit more magical. It was such a thoughtful suggestion, and it really added to the occasion.
It's those little things that make a real difference. Matt doesn't just turn up and supervise; he brings a calm, positive and thoughtful approach that helps make these precious moments even more special.
He is genuinely a nice guy, approachable, considerate and clearly passionate about doing his job well. I cannot praise his professionalism and the way he conducts himself highly enough.
Thank you, Matt, for the support you provide and for helping me make such important memories with my daughter. You are an absolute credit to Walk the Walk Family Services, and I hope the team recognises the excellent work you do.
Highly recommended.**
Thank you and the whole team at WTWFS for the continued support you provide. It's genuinely appreciated.
Jacqueline Ann NACCC