What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Trent & Dove

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We provide affordable homes in East Staffordshire, South Derbyshire, and North West Leicestershire.

We are a housing association, otherwise referred to as a Registered Social Landlord (RSL), providing affordable housing for rent across East Staffordshire, South Derbyshire and North West Leicestershire. We also offer homes to buy in East Staffordshire and surrounding areas on a shared ownership basis. With effect from the 1st April 2009, Trent & Dove Housing Limited became a charitable industrial and provident society registered with the Financial Services Authority.

05/11/2026

🎆 Bonfire Night is Thursday 5 November.

If you’re celebrating this weekend, we hope you have a great time, but please stay safe.

Holding your own bonfire and fireworks event can be dangerous, so we advise customers to attend professional displays only.

👉 In your tenancy agreement, it asks:
That you take every reasonable precaution to prevent damage to your home, including from fire and;
You’re responsible for keeping your garden in good condition.

To minimise the risk of injury, we recommend reading the RoSPA advice for firework safety: https://www.rospa.com/home-safety/fireworks-safety

04/11/2026

🤝 Partnership working is vital to strengthening our services within our communities. 🤝

🏡 Trent & Dove colleagues from our Housing and Development teams recently attended the Uttoxeter Partnership Event to share our latest updates and support customers.

Our Housing Officers were on hand to answer questions about changes to our Housing Register and Lettings Service, which East Staffordshire Borough Council will soon manage.
👉 Read more here: https://www.eaststaffsbc.gov.uk/housing-and-property/revised-local-allocations-policy-and-insourced-housing-register?fbclid=IwY2xjawVWqTRleHRuA2FlbQIxMABwZG9mAWJyaWQRMHg4UXkwTzk2RnBUN3U2QmpzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEfmArEKFQVzA2wjt0DGsEnPIHFXjmAZ1LyHED7KgYxosJSqsxolZh-MeQFb54_aem_l6IAP63Z67-6KgIQcGgrAA

Our Development team talked about our decarbonisation programme to make our homes more energy-efficient and answered a few questions about our Pennycroft Lane development.
👉Read about our latest developments here: https://www.trentanddove.org/building

We also had lots of interest in volunteering with us over a cuppa at our Coffee Connect van.
👉Read more about our volunteering opportunities here: https://www.trentanddove.org/volunteering

Thank you to our partner agencies, including the Police, Staffordshire Victim Gateway and East Staffordshire Borough Council civil enforcement.

02/11/2026

🚲 Thank you to our partners at Sustainable Building Services, who have given our outdoor cycling group a massive boost. 🚲

🚴‍♀️ The ladies’ cycling group, provided thanks to our partnership with Everyone Active has received a brand-new Tom Cat bike - designed for adults with mobility challenges - to support more ladies into outdoor cycling.

👍Sustainable Building Services kindly donated the bike as part of its commitment to support the communities where it works, including Burton.

🌳Our cycling group highlights the benefits of outdoor exercise and preventing social isolation.

If you'd like more information, please visit 👉 https://www.trentanddove.org/news/community-fitness-group-given-major-boost-1804

31/10/2026

A huge thank you to everyone who joined us for our free Autumn Fun Day.

Families enjoyed balloon modelling, face-painting, our famous spin the wheel, first aid training, and much more at Eton Park Junior Academy.

There were also lots of outdoor activities thanks to Burton Albion Community Trust, and in our nearby Kingfisher Garden.

Thank you to the Mayor of East Staffordshire Monica Holton for visiting and even making some pottery!

With more than 400 people attending, we're delighted that so many local families joined in the fun!

Despite the cancellation of two of our summer fun days due to extreme weather, we still wanted to provide families with some half-term fun!

If you missed our fun day, you can see what we're up to next, here: https://www.trentanddove.org/whats-on

People Express
Smudgy Entertainments
St John Ambulance
East Staffordshire Family Hub
Midlands Partnership University NHS Foundation Trust
East Staffordshire Primary Care Partnership
Asda
McDonald's Stretton
Everyone Health - Staffordshire
Supporting Communities
Trading Faces

30/10/2026

If you receive a call from Kwest Research on behalf of Trent & Dove, it's part of our customer information update survey.

This helps us better understand our customers and households so we can improve services, identify any support needs and make sure our services are accessible and appropriate for everyone.

✓ Your information is protected by GDPR
✓ Your data is stored securely
✓ Taking part is voluntary and you can choose which questions to answer
✓ The information you share helps us tailor services to better meet your needs

You may receive a text message beforehand letting you know that a call is coming.
Kwest will call from a mobile number beginning:
07483 608...
07483 578...

If you're ever unsure whether a call is genuine, you can contact Trent & Dove directly on 01283 528 528.

As a thank you, everyone who completes the survey will be entered into a prize draw. For every 1,000 customers contacted, two people will win a £50 shopping voucher.

Please read more here: https://www.trentanddove.org/news/help-us-improve-our-services-by-keeping-your-details-up-to-date-1748?fbclid=IwY2xjawVRQhpleHRuA2FlbQIxMABwZG9mAWJyaWQRMHg4UXkwTzk2RnBUN3U2QmpzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEfy1Y2VgESdPMD6cs5BgzgcxCP06zkcxaFTZQ4h2mR5CwY44nmKz3gstD42gE_aem_kda4vZUF_CEW0QF52iWK8Q

28/10/2026

Our latest regulatory inspection

The Regulator of Social Housing has published its latest judgement on Trent & Dove.

We’ve kept our G1 grade for governance and V2 grade for financial viability. We’ve also received a C2 grade for the consumer standards, which means there are areas where we need to improve.

The regulator recognised strengths in how we keep customers safe, understand the condition of our homes, tackle damp and mould, and involve customers in shaping our services.

It also highlighted areas where we need to do better. These include repairs, grounds maintenance, complaints, anti-social behaviour (ASB), and how we use customer information. We know there's more to do. We already have an improvement plan in place, and we’re committed to making lasting changes.

Customers are at the heart of this work. We’ll keep listening, learning and improving so that we deliver better services and outcomes for you.

Thank you to everyone who took part in the inspection and continues to share their experiences with us.

👉 Read the full update on our website: https://www.trentanddove.org/news/trent-dove-receives-g1-v2-and-c2-grades-following-regulatory-inspection-1808

27/10/2026

🍂 This Thursday! 🍂

We are bringing together some autumn fun for families - packed with free activities!

Come along to Eton Park Junior Academy, in Horninglow, for a fun day featuring balloon modelling, face painting, autumn crafts and games, and more.

🗓 Thursday 29 October
🕧 12.30pm to 3.30pm
📚 Eton Park Junior Academy
👉 More details here: https://www.trentanddove.org/news/families-welcomed-to-free-autumn-fun-day-1801

26/10/2026

🎄Design our Christmas tag! 🏷

🧑‍🎄We are preparing to send out Christmas parcels to families across our community, with support from our partners.

But we need help from young people aged 16 and under to design a festive tag to decorate these festive packages.

How to get involved
👉 Pick up a tag from one of our Warm Spaces cafés:
• 104-106 Short Street, Stapenhill DE15 9LT
• 181 Hawfield Lane, Winshill DE15 0BY
Or download and print your own:
Download your tag template here: www.trentanddove.org/download/christmas-tags-1pdf.pdf?ver=3207&doc=docm93jijm4n2401.pdf&opts=www.trentanddove.org =en-gb&locale=en-gb&dom=www.trentanddove.org

👉 Return your finished design to one of our cafés or email it to [email protected] by Monday 2 November

21/10/2026

🍂 Fun during October half term 🍂

We are bringing together a range of activities for children and families to enjoy – completely free of charge!

Come along to Eton Park Junior Academy, in Horninglow, for a fun day packed with balloon modelling, face painting, autumn crafts and games, and more.

🗓 Thursday 29 October
🕧 12.30pm to 3.30pm
📚 Eton Park Junior Academy
👉 More details here: https://www.trentanddove.org/news/families-welcomed-to-free-autumn-fun-day-1801

20/10/2026

We’re committed to being open and transparent. That’s why we welcome the new Social Tenants' Access to Information Requirements (STAIRs) scheme.

This gives social housing customers easier access to information about how we and other registered landlords manage homes, services and finances.

Much of the information required under STAIRs is already available on our website, and we’ve created a dedicated webpage to bring all the information together: https://www.trentanddove.org/stairs

This scheme is being rolled out in two phases:

Now – customers can request a review if they believe information which should be included under the STAIRs publication scheme is missing from the webpage above.

From 1 April 2027 - customers will also have the right to ask their landlord directly for specific information about the management of their social housing.

For further information about how we review publication scheme requests, read our STAIRs Publication Scheme Review Process:https://www.trentanddove.org/download/stairs-publication-scheme-review-process-september-2026pdf.pdf?ver=3180&doc=docm93jijm4n2386.pdf

Address

Trinity Square, Horninglow Street
Burton Upon Trent
DE141BL

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.trentanddove.org/

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