08/26/2026
The City of Ottawa is offering a limited Air Conditioner Pilot to help eligible low-income residents stay safe during periods of extreme heat.
Residents may qualify if they:
- do not have a working air conditioner;
- have a health-related need for cooling;
- meet the Low-Income Cut-Off; and
- cannot afford to purchase an air conditioner.
To request an eligibility assessment, call 3-1-1 Monday to Friday, from 8:30 am to 4 pm. Select English (1) or French (2), then Community and Social Services (4), followed by option 6.
Medical documentation is not required. Residents can self-declare their need for cooling.
Learn more and use the income eligibility estimator: ottawa.ca/EHSS