Community Options

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Community Options Community Options connects any Canberran who needs help to the best support options for them. Who We Are? Want our assistance? Phone us on: (02) 6295 8800

Community Options is a local ACT not-for-profit community-based organisation with more than 25 years of experience in providing services to older people, people with disabilities and their families. We specialise in providing coordination and intensive case management services to people with complex needs by providing a range of in-home and community based support services under:

National Disability Insurance Scheme (NDIS)
My Aged Care Commonwealth Home Support Program (CHSP)
My Aged Care Regional Assessment Service (RAS)
ACT Government Home and Community Care Program (HACC)
ACT Health-funded programs and services. Our Mission;

Community Options is a not-for-profit community-based organisation that provides care and support to older people, people with disabilities, their families and friends. Our mission is to provide support services to our clients that will enable them to achieve a greater degree of independence and continue living quality lives in the community. Our Vision;

Community Options’ vision is for older people, people with disabilities and their families and friends to live good and full lives. We believe that this can be achieved through the person continuing to be a contributing and valued member of their community. To do this we aim to support people to maintain relationships, roles and connections to enhance the opportunities for people to enjoy life. Our Values;

Commitment: We are committed to providing high quality support services to our clients in a manner that respects individual choices, enhances our clients’ self-determination and promotes their dignity and meaningful and valued social roles. Excellence: We strive for excellence and quality in everything we do. Professionalism and integrity: At all times we act with integrity, aim to provide quality service that is reliable and responsive to individual client needs and take pride in what we do. Good working relationships and teamwork: We work with one another with enthusiasm, appreciation and respect. Personal development: We value and actively pursue opportunities for staff professional growth and development. Our Commitment to Excellence;

BSI ISO 9001We are a British Standards Institution (BSI) 9001: 2008 certified organisation. This means that we have adopted best practice standards to demonstrate to our clients, their families and carers, other organisations and government that we are committed to ensuring our services and management systems meet strict standard requirements, guidelines and client expectations and we actively promote continual organisational improvement to ensure Community Options is run effectively and efficiently. If you wish to receive additional information about Community Options National Disability Insurance Scheme, My Aged Care and ACT Government programs and services or to find out how Community Options can help you, please contact us and one of our friendly team members will be happy to assist.

Finally, a comedy show where a crying baby doesn’t get you kicked out of the room. Nappies and Comedy is a stand-up come...
20/10/2026

Finally, a comedy show where a crying baby doesn’t get you kicked out of the room. Nappies and Comedy is a stand-up comedy show for parents who need a laugh but can’t find a sitter. The are a judgment-free zone. If you need to feed, change a blowout, or rock a screaming infant, you’re in good company – one of the comedians might even give you a hand!

Babies are free!
⌚ Saturday 24 October 2.30-3.30pm
📍At the Coffee Guru, Amaroo:
🎟️Tickets $25 https://www.trybooking.com/events/landing/1572747

They’ve traded the sticky nightclub floors for a space where you can park the pram, spread out a blanket for some tummy time, and get comfortable with your baby.

They have a line up of some of Canberra’s finest comedians. Whilst they are baby-friendly, the jokes are strictly for the grownups so they’re not really suited for bubs who have started picking up new vocabulary.

Care Finder referrals – important updateAs of 16 October 2026, Community Options is no longer accepting referrals to the...
16/10/2026

Care Finder referrals – important update

As of 16 October 2026, Community Options is no longer accepting referrals to the Care Finder program as we transition out of service delivery.

For new referrals, please visit My Aged Care to find an alternative care finder provider in your area.

👉 https://www.myagedcare.gov.au/help-care-finder

It has been our privilege to support Canberrans through the Care Finder program. We’re grateful to everyone who has trusted us to support older people in our community to navigate aged care and access the services they need.

Thank you for being part of this journey. đź’š

📚 Our history, now online. Community Options has been part of the Canberra community for more than 35 years and now you ...
14/10/2026

📚 Our history, now online. Community Options has been part of the Canberra community for more than 35 years and now you can explore that history online.

We’ve scanned and digitised our collection of printed Annual Reports dating back to 1991, creating a digital archive that brings together more than three decades of Community Options’ history.

The archive provides a record of the people, programs, partnerships and work that have shaped Community Options over the years.

Take a look through our digital archive and discover how the organisation has evolved since 1991.

👉 https://communityoptions.com.au/about-us/reports-and-publications/

10/10/2026

The Final Mission. ❤️

Before many of our staff began their next journeys, our team came together for one final shared experience - a day of challenges, laughter, teamwork and plenty of memories.

It was a chance to celebrate the friendships, resilience and dedication that has shaped Community Options, and to recognise the incredible contribution our staff have made to the lives of thousands of people over the years.

As we continue the process of winding down our operations and prepare to close at the end of 2026, we’re grateful for the people who have made Community Options what it is. This marks the end of an important chapter - but the impact of our people and the connections they’ve built will continue.

Thank you to our incredible staff.

Today is World Mental Health Day. It's an opportunity to pause, check in with ourselves and those around us, and reflect...
10/10/2026

Today is World Mental Health Day. It's an opportunity to pause, check in with ourselves and those around us, and reflect on how we can look after our own mental health and wellbeing. A simple conversation, a kind message or taking the time to listen can make a meaningful difference.

This World Mental Health Day, let's help to raise awareness, reduce stigma and create a community where everyone feels safe to seek support when they need it.

Learn more, get involved and download resources from Mental Health Australia here:
www.worldmentalhealthday.com.au

Thinking about your workspace options?We currently work out of Keep Co, a coworking space on Dairy Road in Fyshwick - an...
06/10/2026

Thinking about your workspace options?

We currently work out of Keep Co, a coworking space on Dairy Road in Fyshwick - and their largest private executive office has just become available.

It fits up to 14 people and sits at the front of the building with its own entrance; big windows onto the gardens; and Canteen, Capital Brewing and Under Bakery right outside.

It's a genuinely great place to work, and the Keep Co team look after everything. Worth a look if you're thinking about workspace options.

You can book a tour at https://keepco.com.au/book-a-tour/ or contact the team at [email protected] or (02) 6153 3538.

04/10/2026

As Community Options prepares to close, we’ve been looking back at the people who have been at the heart of the organisation over the years.

These photos capture just a small part of the incredible people who have contributed to Community Options over more than three decades - the staff, colleagues and friends who brought their skills, compassion, humour and commitment to the work every day.

We’re incredibly proud of what they have achieved and grateful to everyone who has been part of the Community Options story.

Thank you to everyone who helped make Community Options what it is.

If Community Options closes, where do people go?That’s the question the ACT Government needs to answer.For more than thr...
29/09/2026

If Community Options closes, where do people go?

That’s the question the ACT Government needs to answer.

For more than three weeks, Community Options has been preparing to wind down after no funding was identified in the 2026–27 ACT Budget.

But there is still no public plan for what happens to the people who rely on its unique support.

People living with complex or life-limiting illness don’t stop needing help because a program ends.

Without flexible community support, people can be left navigating multiple services, eligibility rules and waiting lists — until their situation reaches crisis point.

We're doing our best to ensure everyone finds the support they need - but we can't do it alone.

We’re calling on the ACT Government to fund a pathway that ensures this support isn’t lost.

For more than 35 years, Community Options has built something that can’t simply be recreated overnight.❤️A specialist wo...
24/09/2026

For more than 35 years, Community Options has built something that can’t simply be recreated overnight.

❤️A specialist workforce.

❤️Trusted relationships.

❤️Knowledge of Canberra’s health and community services.

❤️Referral pathways.

And, most importantly, the trust of people whose needs don’t fit neatly into existing systems.

Now, as Community Options prepares to close, there is a real risk that this expertise and community connection will be lost with it.

This is about making sure the support we provide doesn’t disappear.

Palliative Care ACT, Community Options and the Health Care Consumers Association of the ACT are calling on the ACT Government to identify and fund a pathway to continue this flexible support.

While Community Options may be winding down, the need for our work is not.

Address

KeepCo, Building 3. 3/1 Dairy Road
Fyshwick, ACT
2609

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61262958800

Alerts

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