NG 9-1-1 Institute

04/13/2026

02/27/2026

On Monday February 23rd, the Next Generation 9-1-1 Institute hosted the 23rd Annual 9-1-1 Honor Awards in conjunction with the National Emergency Number Association (NENA) 9-1-1 Goes to Washington events. Congressman Richard Hudson (R-NC) and Congresswoman Norma Torres (D-CA) joined us as featured speakers. We are honored to recognize Leaders and Heroes in Public Safety and Emergency Response Technologies!

NG911 Awareness Award - North Carolina 911 Board
Over the past year, the North Carolina State 911 Board staff have been sharing their story and presentation across the country, "Validating the Implementation of NG911: 911's Response to Hurricane Helene." This presentation was created to share information about NG911, its functionality, the benefits of NG911, and how it saved lives during one of the most devastating storms in the state's history, promoting the education and implementation of NG911 across the country.

911 Industry Professional - Ethan P. Killeen, Critical Response Group
With over a decade of experience in indoor geospatial data and emergency response technology, Ethan has led the internal mapping of more than 25,000 locations across the United States, in 43 states, assisting first responders, school safety officials, and the 911 community to better respond to emergency events.

911 Public Safety Professional - Wendy Doran, Sullivan County Sheriff’s Office
Wendy, a telecommunicator, answered a call regarding a baby that had stopped breathing. In those critical seconds, she utilized RapidVideo, a 1-way video feed, and provided step-by-step guidance. Wendy embraced NG911 innovation to save a life.

Outstanding Call Center - Northern Virginia TERT Team
This Northern Virginia TERT Team was activated during Hurricane Helene to provide operational and logistical support to a compromised 9-1-1 center in Buncombe County, North Carolina. This was the first time in NOVA history that a collective regional response for 9-1-1 assistance was achieved, marking a milestone achievement in regional assistance within the industry.

Thank you to our Sponsors!
Motorola Solutions - Comcast - INdigital - AT&T - CTIA - Verizon - General Motors (OnStar) - T-Mobile - Amazon Web Services (AWS) - RapidSOS - Carbyne - Allerium - Next Generation Advanced - Intrado - Mission Critical Partners - Sinch

12/15/2025

The NG9-1-1 Institute welcomes nominations recognizing heroes and leaders in 9-1-1 public safety and emergency response. The nomination deadline for this year's consideration is Friday, December 19th.

We look forward to honoring these nominees at our Honor Awards in February!

Nominate and View Categories Here:

We need your help in identifying the heroes and leaders that should be honored at the next Honor Awards event.Nomination Deadline: Friday December 19th, 2025 Nomination Form The NG9-1-1 Honor Award Nomination ProcessThe NG9-1-1 Institute hosts the Annual 9-1-1 Honor Awards Reception in D.C. to honor...

10/16/2025

Please join us in Welcoming our 2025-2027 Term Board Members!

Member-at-Large (General)
Brian Fontes, former NENA CEO and 9-1-1 Advocate

Member-at-Large (Public Safety)
Jennifer Sandoval of Jeffcom 911
Heather McGaffin of the DC Office of Unified Communications

Vendor (Public Safety)
Susan Ornstein of Allerium, a Comtech Telecommunications Corp. segment
Laurene (Laurie) Anderson of TSG Advisors - Public Safety
Karima Holmes, MPA of Carbyne

Our New Board will be seated on October 22nd.

09/25/2025

Last Friday, the NG9-1-1 Institute co-hosted an event with 911der Women, Inc. to showcase a series of real 911 calls and the importance of continuing to advance 911 technology. Thank you to our panelists, Leah Missildine, Scott Brillman, and Heather McGaffin, for sharing their incredible insights and experiences with and without Next Generation 9-1-1 technology. Throughout the day, attendees could also tour the 9-1-1 Mobile PSAP: THOR. Thank you, Office of Unified Communications and Heather McGaffin for making it possible!

09/25/2025

2025 Board of Directors Voting is Now Open! Cast your vote
September 25th - October 10th.

Vote Here: https://www.ng911institute.org/2025-board-candidates-new-page

09/17/2025

The 2025 Board of Directors Nominations are officially closed. Thank you to everyone who submitted nominations.

Voting will begin September 26th, let’s shape what’s next — together!

08/28/2025

Nominations for the 2025 NG911 Institute Board of Directors are now OPEN!

2025-27 Term Open Seats:

Vendor - Public Safety: Representatives from vendors primarily selling software or services to public safety agencies. (3 Seats)

Member- At-Large General: Any current member of the NG 9-1-1 Institute. However, if you are employed by a consumer telco, you are strongly encouraged to register in the Consumer Telco category. (1 Seat)

Member-At-Large Public Safety: Any current member of the NG 9-1-1 Institute representing the Public Safety Industry. (2 Seats)

Find more information and nominate here: https://www.surveymonkey.com/r/MRQDF6P

08/11/2025

Join Us for Our Next Empower Panel!

Are you ready to help lawmakers understand why NG911 is a must-have? During August recess, we're hosting a FREE Empower Panel, in partnership with NG 9-1-1 Institute, to guide you on how to engage with your lawmakers effectively—focusing on real-life examples of how NG911 directly impacts their constituents, not just the technology!

We’ve got you covered with actionable tips on:
✅ Telling the right story
✅ Framing NG911 in terms that matter to lawmakers
✅ Turning your lawmakers into passionate allies

📅 When: August 19
🕛 Time: 12 PM CT
💵 Cost: Free
🔗 Register now: crowdcast.io/-women

💻 Check out our website for customizable resources to plan and host impactful tours: www.911derwomen.com

04/15/2025

Thank you to all who attended Our Honor Awards and to Our Sponsors for making it possible. We hope to see you next year!

03/26/2025

The NG911 Institute was proud to host Hill Staff at the Office of Unified Communications for a tour and Q&A session. Thanks to Heather McGaffin and her awesome team!