10/22/2026
A new article from The Chronicle of Philanthropy examines how Cornell University offers lessons for nonprofit leaders navigating donor relationships alongside crises of public trust.
Protecting donor relationships should never come at the expense of transparency, institutional accountability, or the communities an organization serves. Philanthropy’s response should be rooted in accountability, not reputation management.
The article highlights several important practices and asks funders to move institutions beyond managing crises to addressing the conditions that create them.
Trust isn’t built through messaging alone. It’s built through meaningful accountability, transparency, and a willingness to act when institutions fall short.
🔗 Read more from The Chronicle of Philanthropy:
Fundraising experts explain how to merge crisis communications and donor relations when supporters are angry or threatening to walk away.