05/27/2026
A Washington Times Letter to the Editor from Madonna Long, founder of Summit Services & Supplies, shares her experience as both a patient and a provider:
“I know this personally, not only as a patient but also as the owner of a medical supply company. Providers do more than provide products. We educate patients, understand their medical history, help prevent complications and maintain ongoing relationships that directly affect outcomes.”
She also raises a concern many in our industry share:
“Under the new system, many smaller, community-based providers may disappear, especially in rural areas such as mine. Patients could lose access to trusted providers and necessary supplies.”
And her call to action is clear:
“CMS still has time to rethink this proposal. If it doesn’t, then Congress should step in to ensure that patients retain access to the products and providers they depend on.”
We’re grateful for voices like Madonna’s speaking up for access, quality, and the essential role of DME suppliers. You can read her full LTE and share it here: https://www.washingtontimes.com/news/2026/may/19/letter-editor-medicare-cost-cutting-plan-could-jeopardize-patient/.
When I was 18, I was paralyzed in a school bus accident.