10/27/2026
I keep thinking about something.
We talk about workforce shortages. Skills gaps. Employee productivity. The rising cost of doing business.
Then AI comes along with the potential to change how we address all four.
And what dominates the conversation?
Fear of job loss.
I'm not suggesting that fear is misplaced. Some jobs will disappear, and the disruption will be real.
But I wonder if we're overlooking an opportunity to make people more capable, not simply businesses more efficient.
Imagine if every employee had the opportunity to learn how AI could improve their work.
Not just executives. Not just technology professionals. Everyone.
What would that mean for small businesses? For experienced workers? For people who have never had access to specialized training?
We should be asking those questions now.
What if the next competitive advantage for a community isn't simply the businesses it attracts, but how capable its existing workforce becomes?
That's the conversation I want to see more of.
My full article:
By Lori Williams | President & CEO, Mansfield Area Chamber of Commerce