01/20/2026
Meet Jonathan Ibarra, FAAC®, 2025-26 Diversity Leadership Program Class!
As a first-generation student, Jonathan navigated the complexities of financial aid on his own, including asking his parents sensitive questions about their finances. Drawing on the challenges he once faced, he now helps students manage similar challenges.
Currently, the senior director of processing at Appalachian State University, Jonathan began his journey in financial aid in 2017 as a work-study student. Today, Jonathan extends that commitment beyond the office, serving as advisor to the Latin Hispanic Alliance, mentoring students, and creating space for representation and community on campus.
"I know what it feels like to navigate higher education without seeing yourself represented or knowing where to turn for support," Jonathan shared with NASFAA. "Because of that, I approach my work with empathy, patience, and a commitment to meeting students and families where they are, especially those with Spanish-speaking backgrounds."
Learn more about Jonathan in the brief Q&A: https://ow.ly/YWoa50XWFYm