06/17/2026
Every day, dispatchers answer calls from people facing the worst moments of their lives - heart attacks, house fires, serious accidents, domestic violence, and other true emergencies. When 911 is misused for non-emergency situations; prank calls, or complaints that don't require immediate emergency response, valuable time and resources are taken away from those who desperately need help.
Behind every emergency call is a person, a family, and a crisis. Dispatchers, firefighters, EMS personnel and police officers work tirelessly to respond when seconds matter. A prank call may seem harmless. but can delay help for something that can need life saving assistance.
911 is not just a phone number - its a lifeline.