11/05/2026
Sign up for our next webinar. The upcoming training aims to help you navigate the AHRC Nassau and Citizens Options Unlimited, Inc. complaint and grievance processes, going over:
- Differences between a complaint, a grievance, and an incident, and the appropriate steps for resolution within organizational policy.
- An overview of the chain of command and open-door policy to address concerns.
- How to ensure compliance with individual rights and state regulations (including OPWDD and Justice Center guidelines) to protect the health, safety, and dignity of people receiving services.
Families, parents, siblings, guardians, and care managers are welcome to join this meeting.
Registration required. Sign up today at https://ahrc.org/events/incident-review-process-successful-complaint-resolution-informme-series/