06/09/2026
Are you passionate about making a difference in your community? We've got two positions available for Senior Customer Service Assistants!
These are and varied roles supporting a wide range of Council services, including homelessness enquiries, benefits, rent, council tax and payment processing. The team also handles National Entitlement Card applications and provides support for customers who are unable to apply online for Blue Badges. Strong communication and customer service skills are essential.
Libraries are welcoming community spaces that help reduce social isolation through a range of activities and services. They are particularly popular with children and young people, and the successful candidate will be confident engaging with all age groups. Duties will include leading Bookbug sessions, sensory story times, coding clubs and other activities for children and families.
As children and young people aged 8+ often use the library independently after school and during holidays, the successful candidate will have experience engaging young people in appropriate activities while balancing the needs of other library users.
The role includes supporting customers to access services online, so strong digital skills are required.
Our teams work flexibly across East Lothian, and the successful candidate will be expected to provide cover at other locations, sometimes at short notice.
Are you the person we're looking for? Apply online at MyJobScotland before 20 September!