20/03/2026
π£ We Need Your Help to Improve Train Travel for People with Hearing Loss
East Sussex Hearing has been asked to gather real-life experiences from people with hearing loss about how train travel affects them β and weβd love your support.
Your feedback can help influence real change. In fact, thanks to community input, Govia Thameslink has already installed an Auracast system for clearer announcements at Brighton Station, alongside their BSL announcement screens. π
Now we want to go even further.
If you have hearing loss, or you know someone who does, please share this short survey.
β No personal information is collected
β Every response helps strengthen the case for better accessibility across the rail network
π Take the survey here: https://wkf.ms/4uFVI3t
Thank you for helping us make travel more inclusive for everyone. π
Multiple rail companies are working to improve the travel experience for Deaf and hard of hearing passengers. To make meaningful changes, we need to understand the real challenges you face when travellingβparticularly around communication, accessibility, and receiving important journey informat...