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Citizens Advice Eastbourne

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Citizens Advice Eastbourne

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Citizens Advice Eastbourne
Charity Registration No. 1086163

28/10/2026

Chased for money, worried about growing interest and watching last month's bills roll into this month's?

If you're feeling like you could need a bit of 𝗱𝗲𝗯𝘁 𝗿𝗲𝘀𝗽𝗶𝘁𝗲, the government-backed Breathing Space scheme gives those eligible 60 days of legal protection - freezing extra fees, stopping added interest and pausing contact from companies you owe money to, so you can get back on your feet.

Find out which kinds of debts qualify (such as personal loans, credit cards and energy bills) and how to apply - link in comments. ⤵️

27/10/2026

Our work at Citizens Advice Eastbourne is all about ‘community’.
It isn't just part of what we do - it’s everything we are.

We believe that a strong community support system is built on diversity, inclusion and belonging.

The official theme for Black History Month this year is ‘Honouring Our Communities’.

We are proud to highlight the key Black pillars of our local area and recognise the resilience, achievements and positive imprints made by individuals.

Black History Month 2026 encourages us to turn our attention to what we lose sight of: our community leaders, tireless volunteers, frontline healthcare teams, educators and many other daily champions who are still shaping the future.

We have heard about the milestones of famous names who rewrote history; we honour their outstanding work. However, progress is driven every day by ordinary people.

There are so many unheard stories throughout our communities’ past. Let’s take the time to hear them and learn from them.
We are here to help make sure no voice goes unheard.

22/10/2026

Don't get rushed into a bad decision. Take a step back and run through this quick checklist.
Save this post for when you're next thinking about home repairs or improvements.

Our article on how to avoid 𝘁𝗿𝗮𝗱𝗲 𝘀𝗰𝗮𝗺𝘀 is specific to the Eastbourne and East Sussex community - find it below in the comments.

21/10/2026

𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 𝗔𝗱𝘃𝗶𝘀𝗲𝗿
𝗨𝗽 𝘁𝗼 𝟯𝟳 𝗵𝗼𝘂𝗿𝘀 𝗽𝗲𝗿 𝘄𝗲𝗲𝗸
𝗦𝗮𝗹𝗮𝗿𝘆: £𝟮𝟱,𝟯𝟲𝟱 - 𝗽𝗿𝗼 𝗿𝗮𝘁𝗮 𝗳𝗼𝗿 𝗽𝗮𝗿𝘁-𝘁𝗶𝗺𝗲
Closing Date: 19th November 2026
Interview Date: 24th November 2026

We have a vacancy for a Gateway Adviser (Outreach) to be the vital first point of contact for clients seeking support from Citizens Advice within various community outreach locations (e.g., food banks, libraries, community centers, health clinics).

Operating on the front line within this exciting role, you will deliver an effective, empathetic and efficient initial assessment (triage) service. Your role is to identify the client’s core issues, provide immediate basic information or signpost, and ensure they are seamlessly referred to internal specialist advisers or external partner agencies for in-depth support.

Read more about the role and download a copy of the job pack, which includes information on how to apply: https://www.eastbournecab.co.uk/vacancies/outreach-adviser_1

20/10/2026

𝗗𝗼𝗻'𝘁 𝗹𝗲𝘁 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 𝗳𝗲𝗲𝗹 𝗲𝗺𝗯𝗮𝗿𝗿𝗮𝘀𝘀𝗲𝗱 𝗶𝗳 𝘆𝗼𝘂'𝘃𝗲 𝗯𝗲𝗲𝗻 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗯𝘆 𝗮 𝘀𝗰𝗮𝗺.

Scammers spend their time training to trick people, and it can happen to any of us - especially if caught off guard.

Scams take a toll on mental health and peace of mind.
You don't have to deal with it alone. 𝗬𝗼𝘂 𝗱𝗲𝘀𝗲𝗿𝘃𝗲 𝘁𝗼 𝗯𝗲 𝗮𝗯𝗹𝗲 𝘁𝗼 𝘀𝗽𝗲𝗮𝗸 𝘂𝗽 𝗮𝗯𝗼𝘂𝘁 𝗶𝘁.

In the first comment below, you will find a link to:

- Our articles about staying safe from scams in Eastbourne.
- Our contact details for support.
- Information on getting emotional support if you've been scammed, from Citizens Advice.

19/10/2026

𝗚𝗲𝘁𝘁𝗶𝗻𝗴 𝗲𝘅𝗰𝗶𝘁𝗲𝗱 𝘁𝗼 𝗵𝗮𝘃𝗲 𝘄𝗼𝗿𝗸 𝗱𝗼𝗻𝗲 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗵𝗼𝗺𝗲?
Hiring someone you can trust is a priority.

If a builder or other type of trade worker says they belong to a company or an approved scheme, don't just take their word for it.

You can search for a Trading Standards-approved business on Buy With Confidence (link in the comments).

15/10/2026

Many people assume that owning a home, having savings or getting a private pension means they don’t qualify for Pension Credit. This is a myth.

• Your 𝗵𝗼𝗺𝗲 𝗶𝘀𝗻’𝘁 𝗰𝗼𝘂𝗻𝘁𝗲𝗱 when calculating entitlement.
• The first £𝟭𝟬,𝟬𝟬𝟬 𝗶𝘀 𝗶𝗴𝗻𝗼𝗿𝗲𝗱 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆.
• Pension Credit is 𝗽𝗮𝗶𝗱 𝗼𝗻 𝘁𝗼𝗽 𝗼𝗳 𝗦𝘁𝗮𝘁𝗲 𝗣𝗲𝗻𝘀𝗶𝗼𝗻 to give you extra financial support.
• Pension Credit is 𝗻𝗼𝘁 𝗽𝗮𝗶𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 - you must 𝗺𝗮𝗸𝗲 𝗮 𝗰𝗹𝗮𝗶𝗺.

If sharing this post helps even one person check their eligibility and claim the support they deserve, it’s worth it.

How to check eligibility and apply:
https://news.dwp.gov.uk/dwplz/lz.aspx?p1=Mu8DUyMjMwNDFTNTQ1NDoyOTc5RUI4OTU2QUNCQzg3RTE0MzQ1NDc5OTgzMkVCOQ%3d%3d-&CC=&w=82310

Find out more information:
https://news.dwp.gov.uk/dwplz/lz.aspx?p1=Mu8DUyMjMwNDFTNTQ1NDoyOTc5RUI4OTU2QUNCQzg3RTE0MzQ1NDc5OTgzMkVCOQ%3d%3d-&CC=&w=82309

Department for Work and Pensions - DWP

14/10/2026

It's still .

See the link in the comments for One You East Sussex and click 'Get Started'.

They can kit you out with free ni****ne aids and guide you through the process.
You can also download the NHS Quit Smoking app.

East Sussex County Council
East Sussex Healthcare NHS Trust

13/10/2026

This is just one example of how our volunteers can spot scams, even when someone contacts us about something entirely different.

A call might start about a dispute with neighbours and end with stopping a scam in its tracks.

Our volunteers don’t just answer the question asked -
they listen for what’s beneath it.

It just goes to show that protecting our community doesn't always happen by script; it happens because our volunteers are experienced and know what to look for.

We’re protecting our community in ways you might never expect.

If something doesn't feel right, you don't have to tackle it alone. Find our contact details in the first comment.

12/10/2026

This month is Cybersecurity Awareness Month,
where we run our 𝗦𝗰𝗮𝗺𝘀 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 alongside. This year, it runs from 12 October to 25 October 2026.

We want to encourage Eastbourne residents to share experiences, overcome ‘scam stigma’ and report doorstep and online trade scams with confidence.

This year’s focus is on protecting consumers from trader and tradespeople scams, with an emphasis on roofing fraud.

The Citizens Advice campaign is run in close collaboration with the Consumer Protection Partnership, alongside Trading Standards service and the Department for Business, Innovation, Science and Trade.
This brings together key partners in the consumer landscape to identify, prioritise and coordinate collective action against consumer harm.

Throughout the month, we will be sharing helpful tips and advice on being .

Need support now? Find all our contact details for Citizens Advice Eastbourne in the first comment below.
You can call the Citizens Advice consumer helpline on: 0808 223 1133.

Address

Unit 6 Highlight House, 8 St Leonards Road
Eastbourne
BN213UH

Opening Hours

Monday	10am - 4pm
Tuesday	10am - 1pm
Wednesday	10am - 4pm
Thursday	10am - 4pm
Friday	10am - 1pm

Telephone

+448001448848

Website

https://www.easyfundraising.org.uk/causes/caeastbourne/, https://www.eastbournecab.co.uk/

Alerts

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