Citizens Advice Eastbourne

03/02/2026

Citizens Advice Eastbourne is looking for a Research & Campaigns Volunteer

Research & Campaigns work is undertaken by every Citizens Advice office in the country. As well as giving advice to individual clients, all workers and volunteers collect evidence of practices and policies which are causing problems. Our knowledge of clients’ problems and circumstances enables us to try to influence change and get a fairer deal for everyone.

We are looking for a volunteer who can spare a few hours a month to help us with this work. Although based in Eastbourne, this can be a remote post for the right applicant.

Responsibilities will include submitting evidence to Citizens Advice on current Research & Campaigns (R&C) issues, as and when appropriate, monitoring and evaluating R&C trends and statistics, co-ordinating and developing R&C work for Citizens Advice.

What's in it for you?
You can:
- Make a real difference to people’s lives
- Learn about a range of issues such as benefits, debt, employment and housing
- Build on valuable skills such as communication, listening and analysing
- Increase your employability
- Work with a range of different people, independently and in a team.
- Have a positive impact in your community.
- We’ll reimburse expenses too
To apply or for further information visit our website: www.eastbournecab.co.uk or email [email protected]

27/01/2026

Gateway Assessor

Citizens Advice Eastbourne has an exciting opportunity where we are looking for volunteers to be the first point of contact for our clients that telephone, email or call into the Bureau for help with the problems they are facing.

What will you do?
- Talk to clients over the phone, face to face, or online to explore what problems they need help with
- Find information about the clients’ problems and help them to understand their options by giving information and/or signposting to help with their enquiry.
- write a summary of the clients’ problems and what action you’ve taken
- look out for problems that are common, or are unfair so that Citizens Advice can potentially try and influence the government and other organisations to make positive changes.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
- be friendly and approachable and have good listening skills
- be non-judgmental and respect views, values and cultures that are different to your own
- have excellent verbal and written communication skills
- have good IT skills

If you are interested in this opportunity, please visit our website for further details and an application form. www.eastbournecab.co.uk

27/01/2026

Citizens Advice Eastbourne is looking for a volunteer Receptionist.
The vacancy is for Monday mornings: 10am until 1pm.

Receptionists are the first point of contact for our client's that visit the Bureau. They help people struggling with various issues including housing, benefits and employment. They help clients get the right help in the fastest time possible by assessing people's needs and identifying the most appropriate course of action. That might be self-help information, referral to a specialist organisation or an appointment with a Citizens Advice Adviser.

If you can offer a warm welcome, enjoy talking to people and problem solving and can use IT, then this could be the volunteering role for you. No specific experience is necessary as full training will be provided.

Citizens Advice Eastbourne volunteers come from all walks of life and choose to volunteer for a variety of reasons. They include: students, people getting back into work after career breaks, people with part-time jobs, carers and people who have retired.
Volunteers are often looking for new ways to gain valuable experience and enhance their skills, or to enjoy the opportunity to work with and meet different people.

To find out more and to apply, visit: www.eastbournecab.co.uk and click on Volunteer with us or email: [email protected]

23/12/2025

We will be closed tomorrow - 24th December- and we reopen on 5th January.

Seasons greetings to the people of Eastbourne!

08/12/2025

Have you lived in temporary accommodation in Eastbourne?

If so please get in touch.

We'd like to know your experience.

Email : [email protected]

25/11/2025

On Saturday 22nd November we took part in the March through the Town centre to publicize the 16 days of action against violence towards women and girls.

25/11/2025

We invite all men to join the White Ribbon campaign

11/11/2025

Citizens Advice Eastbourne is looking to recruit a Trustee.

Citizens Advice Eastbourne is looking to recruit a Trustee who will bring a different kind of experience to our Board. We are working to develop a more diverse and inclusive Board of Trustees. We would encourage people from a broad range of different backgrounds to apply. We are particularly interested in recruiting someone who would not normally apply for this kind of role. It is important that we do our best to represent Eastbourne’s communities as well as we can.

For this role, you do not need to have any previous experience of being a committee or Board member, or of managing a team or organisation. You do not need to have had any previous involvement with Citizens Advice.

You will need:
- an interest in volunteering
- some understanding of what Citizens Advice does
- plenty of enthusiasm for learning and helping us with the work we do
- an ability to get on with others and work collaboratively
- a commitment to equal opportunity and inclusion
- good reading, writing and communication skills.

We are looking for someone who shares our values and is keen to take on a voluntary role helping us to develop Citizens Advice in Eastbourne. You will need to devote the necessary time, a willingness to contribute, an ability to think creatively and a desire to learn.

For further information about the role and details on how to apply, please visit our website: www.eastbournecab.co.uk

Deadline for applications: 5pm on 5th December 2025

11/11/2025

Citizens Advice Eastbourne is looking for a Research & Campaigns Volunteer
Research & Campaigns work is undertaken by every Citizens Advice office in the country. As well as giving advice to individual clients, all workers and volunteers collect evidence of practices and policies which are causing problems. Our knowledge of clients’ problems and circumstances enables us to try to influence change and get a fairer deal for everyone.
We are looking for a volunteer who can spare a few hours a month to help us with this work. Although based in Eastbourne, this can be a remote post for the right applicant.
Responsibilities will include submitting evidence to Citizens Advice on current Research & Campaigns (R&C) issues, as and when appropriate, monitoring and evaluating R&C trends and statistics, co-ordinating and developing R&C work for Citizens Advice Eastbourne
What's in it for you?
You can:
- Make a real difference to people’s lives
- Learn about a range of issues such as benefits, debt, employment and housing
- Build on valuable skills such as communication, listening and analysing
- Increase your employability
- Work with a range of different people, independently and in a team.
- Have a positive impact in your community.
- We’ll reimburse expenses too
To apply or for further information visit our website: www.eastbournecab.co.uk

18/09/2025

Citizens Advice Eastbourne is looking for a volunteer Receptionist.
The vacancy is for Monday mornings: 10am until 1pm.

Receptionists are the first point of contact for our client's that visit the Bureau. They help people struggling with various issues including housing, benefits and employment. They help clients get the right help in the fastest time possible by assessing people's needs and identifying the most appropriate course of action. That might be self-help information, referral to a specialist organisation or an appointment with a Citizens Advice Adviser.

If you can offer a warm welcome, enjoy talking to people and problem solving and can use IT, then this could be the volunteering role for you. No specific experience is necessary as full training will be provided.

Citizens Advice Eastbourne volunteers come from all walks of life and choose to volunteer for a variety of reasons. They include: students, people getting back into work after career breaks, people with part-time jobs, carers and people who have retired.
Volunteers are often looking for new ways to gain valuable experience and enhance their skills, or to enjoy the opportunity to work with and meet different people.

To find out more and to apply, visit: www.eastbournecab.co.uk and click on Volunteer with us.

14/08/2025

East Sussex County Council is proud to launch a new animated film designed to provide care leavers with vital financial information and support. The short film offers practical tips on managing money, checking eligibility for financial support, and making the most of what’s available through the East Sussex Local Offer.

Leaving care is a major life transition – and managing money can feel overwhelming. This new resource, co-produced with young people aims to make things a little easier.

https://www.youtube.com/watch?v=KkPlvV7IUNE


East Sussex County Council

_________________________________________________________________________________________Voiceover by Dyllan Watkins, East Sussex Care Leavers Council member...