09/07/2026
Can I just reiterate our policy at Zee
Ms pet supplies and dog grooming Fauldhouse.
On the day no shows which include less than 24hrs notice.
Not showing has such an impact on us. We have to deduct this from our weekly wage.
Imagine if 10 people just didn't show in a week. (Before implementing this no show on the day payment there were times we had as many as 10 no shows in a week), Thats 40% of our wages given we groom 5 dogs a day on average.
As well as our wages, a percentage goes to our rent, electricity and supplies allowing us to do our job.
Please don't be offended when we ask you to pay for the groom.
Its a booking system.
Once the space is filled we have to turn people away or give them later dates because no space.
If you don't show, we have no chance of filling the space, so why should we loose a percentage of our pay.
We don't do that to offend you, we have this policy to ensure all our expenses are covered.
Please be considered of or predicament.
And trust us we would rather groom your dog than just take your money.
On occasion we might have to ask you to reschedule, this more likely would be because one of us is unwell or something g has come up making it impossible for us to work that day. We always try our best to accommodate and reschedule for you if you need us to do that also. We understand life happens but we also are running a little business and want that to succeed.
