15/09/2026
Bulawayo’s Call to Scale Urban Resilience
By Mantate Mlotshwa and Sirak Gebrehiwot
In a modest Bulawayo backyard, grey oyster mushrooms grow in bags of recycled agricultural waste. What began as a small livelihood idea for Ms. Thandazile Magunje has become a family enterprise and training hub — she now supplies restaurants, sells dried mushroom products, and has trained about 200 others.
"I chose mushrooms because I saw that people doing it were clean, smart and making money," she said, speaking during UN Resident Coordinator Dr. Rosemary Kalapurakal's first visit to the city, from 9-10 September 2026.
Her story captures what Dr. Kalapurakal found across Bulawayo: a city of ingenuity and potential, still facing ageing infrastructure, challenges of waste management and unemployment — and a pressing question of what it takes to scale such successes. "Small projects do not transform a city or its surrounding suburbs," she told provincial and city leaders. "Scale will come with government leadership, national budgets, and bringing in the private sector and other investors."
The ideas and the people are already there; what's missing is the investment, policy support and partnerships to turn them into citywide change.
Ms. Magunje's enterprise is one example of a WFP supported urban-resilience programme, funded by the Swiss Agency for Development and Cooperation, which has helped vulnerable households turn practical skills into small businesses. Her mushrooms grow in maize stalks and other farm waste — material that would otherwise be discarded — and she has since added solar drying, mushroom powder, and a training service for others. Her trainees are now organizing into cooperatives, so they can buy inputs together and bring down the cost of importing mushroom spawn.
Other households in the programme have built businesses in poultry, food processing, detergent-making and small-scale manufacturing — proof that the right support (training, starter inputs, mentoring, market connections) can help families move from vulnerability to enterprise.
"If one person can make a good living, support her family and gain dignity as an entrepreneur and trainer, why not others?" Dr. Kalapurakal asked.
Scaling that kind of success, she said, will take more than encouragement. It requires revolving funds for small enterprises, accessible microfinance, shared transport and processing facilities, simpler certification, and local policies that allow safe, regulated small-scale production.
Where Culture Meets Enterprise
The visit also took Dr. Kalapurakal into Bulawayo's creative spaces — the Mzilikazi Arts and Crafts Centre, one of the city’s oldest high-density suburbs, and the National Gallery of Zimbabwe in Bulawayo. At both, she saw what's on display, but also spent time with the people who run them - the administrators, the working artists, the creators with studios and workshops on site. At the Gallery, this all meant a look inside spaces where artists work on creations.
Much of what she saw was rooted in culture and identity. But as Bulawayo's creators expressed, it goes beyond storytelling, into how the city and nation’s economy. Crafts and community-based creative work support thousands of women and young people across the province, and the creators she met are entrepreneurs and innovators in their own right. With stronger market links, tourism connections, access to materials and business support, that sector could create livelihoods again - much like Ms. Magunje's mushrooms or the waste pickers at Richmond Landfill - value that could be unlocked.
Turning Waste into Opportunity
Waste was the thread running through nearly every conversation of the visit. Meeting the city's political, civic and community leaders — Minister of State Hon. Judith Ncube, Mayor Advocate David Coltart, Town Clerk Mr. Christopher Dube, waste-management officials, and households supported by FAO and WFP programmes — Dr. Kalapurakal heard how landfill fires, water and sewer failures, informal trade and public health all trace back to the same root problem.
At Richmond Landfill, which receives waste from across the city, an informal economy of waste pickers recovers cardboard, plastic and metal — substantial volumes each month, by city officials' estimates, pointing to real value in what the city throws away. But the work is dangerous, as pickers often sort through refuse without protection, and fires are sometimes set to expose metals, releasing toxic smoke. With the landfill sitting close to homes and schools, the case for a safer, modern waste-management system is urgent. To help address these concerns, the Honourable Minister of Local Government and Public Works, together with Dr Dilesh Nguwaya—Executive Chairperson and CEO of Geo Pomona Waste Management and Special Advisor to the President on Waste Management and Environmental Sustainability—engaged local authorities to identify solutions.
Through its Green Cities initiative, FAO has helped build the evidence for change, supporting assessments and an investment plan that map out practical ways to improve waste collection and recycling, protect public health, and unlock green jobs. Discussions during the visit pointed to Harare's landfill transformation as a model of modern technology, recycling and waste-to-energy approaches that could work in Bulawayo too.
"The solutions are there," Dr. Kalapurakal said. "Other cities and countries have tackled these challenges. We need to learn from them and see what partnerships can bring the transformation."
The Basics People Are Waiting For
Ageing water and sewer systems are another strain on the city. Even when water is treated and supplied, much of it is lost through damaged pipes before it reaches homes. Sewer blockages and overflows create health hazards and daily indignities for residents.
City and provincial leaders share the perspective that new investment in water supply won't fix this on its own. Instead, it has to be matched by repairs to the pipes and sanitation systems that carry water the "last mile," into people's homes. This is exactly what residents are asking for: clean water, working sanitation, reliable refuse collection, and safe neighborhoods.
Beyond pipes and landfills, leaders pointed to public space and culture as another underused asset. During the visit, Dr. Kalapurakal saw a park rehabilitation project supported by the city and partners including the Mayor’s wife, Mrs. Coltart. The project seeks to restore green space and revive a site many residents remember as an important communal gathering place. It's a small effort next to the city's bigger infrastructure needs, but a meaningful one because safe public spaces support community wellbeing.
Dr. Kalapurakal was clear about where the UN's role begins and ends. The UN brings technical expertise, global standards, research, convening power, and proof-of-concept projects. "Our role is increasingly to bring evidence, standards, scientific knowledge, catalytic funding and examples of what has worked elsewhere, while helping broker partnerships with those who can invest," she said. Large-scale transformation, she added, has to be led by government and backed by financing that works.
That puts real weight on provincial and city government — aligning priorities, mobilizing national support, and making sure no community is left behind — while Bulawayo City Council handles the planning, regulation and service delivery that make investment possible in the first place. The goal shouldn’t be to simply attract investment, but to attract the right kind, which is inclusive, sustainable and accountable, creating jobs, protecting public health, and strengthening the services residents depend on.
The visit cements the reality that sustainability for Bulawayo won't come from infrastructure or financing alone, but will depend on whether these programmes build real local ownership.
Ms. Magunje's success is rooted in her willingness to learn, experiment, and organize with others. The creators at Mzilikazi and the National Gallery show that culture and identity are economic assets too, not just stories to tell. The waste pickers at Richmond Landfill show both the risk they face and the economic potential still untapped in recycling including converting waste to energy. And residents calling for clean water, working sanitation and restored parks aren't asking for temporary relief, but a city that works.
Dr. Kalapurakal's visit reaffirmed the UN's commitment to work with the Government of Zimbabwe, Bulawayo Metropolitan Province, Bulawayo City Council, development partners, communities and the private sector to help turn that potential into progress.
The challenge now is to make sure the next chapter is bigger than a pilot — one where green livelihoods, modern services and inclusive growth reach not just a few households, but the whole city.
• Mantate Mlotshwa is a graduate student in Diplomacy and International Relations, currently on a Digital Communications and Partnerships learning placement with WFP and he UN Resident Coordinator's Office in Zimbabwe.
• Sirak Gebrehiwot is UN Partnerships and Development Finance Advisor at the UN Resident Coordinator’s Office in Zimbabwe