25/07/2026
🚨ODH EMERGENCY UNIT (CASUALTY) IMPORTANT NOTICE
Please note that patients in the Emergency Unit are attended to according to a triage system. This means that patients with life-threatening conditions are treated first, followed by emergency cases, and then patients with non-emergency illnesses.
Emergency Unit does not operate on a first-come, first-served basis. At times, the unit may be full, and some patients may require prolonged treatment and resuscitation, which can take up to four hours or more for a single patient.
While we always strive to assist everyone as quickly as possible, waiting times may vary depending on the seriousness of the cases being treated at that time. We kindly ask for your patience, understanding, and cooperation as our medical team works tirelessly to provide safe and appropriate care to all patients.
To help reduce overcrowding in Casualty, patients are encouraged to first visit their nearest clinics and come to ODH Outpatient Department (OPD) with referral letters for day consultation.
For further enquiries or concerns, please request to speak to the Area Manager on duty at 012 725 2320 / 082 873 2786 / 079 321 4831.
Thank you for your cooperation.