Terms and Conditions
1. 5 year guarantee on the tombstone workmanship, please take note that Maemo Tombstones will not be held responsible for any damage caused by weather or vandalism.
2. Should the client need repair work or refurbishing of their tombstone after the guarantee period they are welcome to contact our sales consultants for quotation and to make arrangements.
3. Travel costs for i
nstallations 0-30km from our Polokwane showroom will be FREE of charge.
4. Travel costs for installations 31km + will be charged at R6.00 per kilometer to the installation site and back, sales consultants will do the calculation and include this on the quotation. The exact location must be given on the date of sale.
5. Installation fee of R750.00 will be charged per installation, a specially trained four member installation team will install your tombstone according to manufacturing guidelines.
6. Installation dates are subject to availability and will be confirmed by the operations manager to your sales consultant.
7. Client must arrange for sand and water to be available onsite on the day of installation, please take care to make arrangements beforehand to save time.
8. Client must make arrangement with cemetery for installation time availability our tombstones takes 4-5 hours to install and travel time must be taken into consideration.
9. In the event that our installation team has to return to the site additional costs will be applicable.
10. The client or dedicated family member must be present to identify the correct grave site.
11. When client purchased their tombstone on Lay Buy the installation date will only be decided upon final payment.
12. Tombstone wording is the client’s responsibility please take care to write your exact message on the forms provided by our sales consultants.
13. NOTE Our Tombstones are manufactured by high quality CONCRETE and is NOT GRANITE.
14. Granite Tombstones or Granite / Concrete Combo Tombstone are available upon request.
15. No refund on deposit / lay buy or cash sales.
16. Lay Buy purchases must be paid up within the 12 months agreement, amount payable per payment is at client’s discretion.