22/05/2026
In mid-May, TWIMS hosted a breakfast seminar, supported by our Shared Learning Programme, unpacking a challenge many firms face:
Why do Lean tools and systems often fail to translate into lasting culture change and operational excellence?
The session featured a virtual keynote by globally recognised Lean thought leader and author, Dr Michael Ballé, who challenged firms to move beyond a “rules and roles” mindset and see Lean as a system of trust, learning, interaction and shared problem-solving.
A leadership panel, facilitated by Khavitha Singh, Head of Lean Management at TWIMS, further enriched the discussion with insights from:
• Nigel Ward, Executive Vice President, Toyota South Africa Motors
• Celestin Ndhlovu, Executive Vice President, Isuzu Motors South Africa
• Tremly Nogaya, Senior Manager, PepsiCo
Here are our key learnings from the session: