10/04/2026
Phola tackles mental health challenges
Mental health has emerged as one of the most pressing challenges of the 21st century, with a marked increase in cases reported globally. In response to this growing crisis, Phola—a non-profit mental health and psychosocial organisation—was established in 2016 to provide targeted interventions. Its core mandate is the delivery of psychosocial support services and counselling to communities and schools across Gauteng and beyond. Since its inception, Phola has significantly expanded its footprint throughout the province.
The organisation is led by its Founder and Executive Director, Ncazelo Mlilo, a renowned educational psychologist and narrative therapist. She has developed a range of innovative methodologies aimed at addressing mental health challenges. Among these is the flagship “Tree of Life” methodology, which is currently utilised in over forty countries across Europe, Asia, North America, and Africa. Additional methodologies include COURRAGE, OUTTRAGED, and Narrative in a Suitcase, all of which contribute to strengthening resilience and psychosocial wellbeing.
Recent data highlights the severity of the mental health crisis within the education sector. According to local media reports, at least 60 educators in Gauteng cited mental health challenges as a reason for early retirement between 2023 and 2024, while 1,599 teachers across South Africa exited the profession early due to ill health and stress during the same period. The Gauteng Department of Education further reported that 261 teachers retired on medical grounds between 2023 and 2024, with 60 of these cases linked directly to mental health concerns.
Gauteng MEC for Education, Matome Chiloane, has raised significant concern regarding the escalating mental health crisis among educators. Key contributing factors include overcrowded classrooms, learner indiscipline, and increasing levels of school-based violence.
These challenges have led to a rise in absenteeism and early retirement. Teacher absenteeism has increased from 4.9% to 5.4%, while total leave days rose by 11.5%, amounting to approximately 850,436 leave days taken in Gauteng in the past year, compared to 762,000 in 2023. Notably, temporary incapacity leave—primarily associated with illness—has increased by 43%, underscoring the growing strain on educators.
Chiloane noted clear indicators of stress and burnout within the system, emphasising that many teachers are suffering in silence. Echoing these concerns, the South African Democratic Teachers’ Union (SADTU) in Gauteng has identified violence, bullying, and overcrowding as critical factors undermining effective classroom management and contributing to heightened stress levels among teachers.
Compounding the issue is the limited institutional recognition of mental health as a legitimate and visible condition. In many instances, when teachers are absent due to depression or other mental health challenges, substitute educators are not deployed, further exacerbating the strain on the education system.
This context underscores the urgent need for comprehensive, innovative, and scalable psychosocial interventions—such as those provided by Phola—to support educator wellbeing and strengthen the resilience of the education sector.