26/07/2026
To South African Border War and Military Veterans: You Have Not Been Forgotten
I have spent some time researching information that may help veterans who are still living with trauma after military service, the South African Border War, or other military operations.
Many people refer to it as "Bosbefok", but the medical term is Post-Traumatic Stress Disorder (PTSD). PTSD is a real medical condition—it is not a sign of weakness.
Many former servicemen have suffered in silence for years without ever being diagnosed or receiving treatment. Some lost their jobs, some lost their families, and sadly many never received the support they deserved.
Current Situation
The Department of Military Veterans (DMV) has confirmed that military veteran pension payments have been delayed because of serious budget shortages.
Many veterans have been waiting for years for approval or payment.
However, this does not mean that you cannot apply for medical treatment or other benefits.
Step 1 – Make Sure You Are Registered
To qualify for any military veteran benefits, you must be registered on the National Military Veterans Database.
Download the registration forms from:
http://www.dmv.gov.za/benefits.htm
Submit the completed forms to your nearest DMV office or by email.
Without registration, your application cannot be processed.
Step 2 – Obtain a PTSD Diagnosis
If you believe you are suffering from PTSD, obtain a formal diagnosis.
You can:
Visit your nearest government clinic or hospital.
Request a referral to a psychiatrist or psychologist.
Contact the South African Military Health Service.
The diagnosis should confirm that your PTSD is related to your military service.
Step 3 – Apply for Treatment
The Military Veterans Act, 2011 provides for healthcare, counselling and treatment for service-related medical conditions, including PTSD.
Even while pension payments are delayed, veterans may still qualify for medical treatment.
Step 4 – Compensation
If your PTSD is recognised as being service-related, you may also qualify for additional compensation under the applicable legislation.
Keep copies of all your documentation, including:
Service records
Medical reports
Identity document
Bank statements (if requested)
Previous correspondence
Important Contact Details
Department of Military Veterans
Switchboard:
012 765 9300
Call Centre:
063 222 2227
063 546 3412
Health Care Division
Mohele Mompati
063 513 4992
Thato Phaswana
071 423 8539
Email:
[email protected]
Government Pensions Administration Agency (GPAA)
Pension Enquiries
0800 772 3646
Email:
[email protected]
South African Military Health Service (SAMHS)
Pretoria Headquarters
012 357 7000
Ask for:
Military Psychological Institute
Veterans Section
SADAG (South African Depression and Anxiety Group)
SADAG provides assistance to people suffering from trauma and PTSD.
Trauma Helpline
0800 20 50 26
Website
www.sadag.org
If You Cannot Afford a Private Psychologist
Do not lose hope.
Government hospitals employ psychiatrists and psychologists.
Ask your local government clinic for a referral.
If you are refused assistance, contact the DMV Health Care Division directly.
Legal Assistance
Several military veterans' organisations have already taken legal action regarding delays in veteran benefits.
If you have been waiting for a long time:
Request written reasons for the delay.
Keep copies of all correspondence.
Contact a recognised veterans' organisation for advice.
Beware of Scammers
Do not pay anyone who claims they can "fast-track" your military pension application.
No individual can guarantee that your application will be approved more quickly.
Only deal with:
The Department of Military Veterans
GPAA
Recognised veterans' organisations
Registered legal practitioners when necessary
Other Organisations That May Be Able to Help
South African Legion of Military Veterans (SA Legion)
One of South Africa's oldest veterans' organisations, providing welfare and support.
MOTH (Memorable Order of Tin Hats)
Provides fellowship, welfare assistance and local support for former servicemen and women.
Council of Military Veterans Organisations South Africa (CMVO SA)
Represents numerous military veterans' organisations throughout South Africa.
Legal Aid South Africa
If you cannot afford an attorney, you may qualify for legal assistance.
A Final Word
If you or someone you know is still living with the effects of military service, please do not suffer in silence.
PTSD is treatable.
Help is available, even if government administration is moving more slowly than it should.
You served your country.
You deserve to be treated with dignity, respect and compassion.
Disclaimer
This information has been compiled to assist South African military veterans in understanding the assistance and services that may be available to them. It should not be regarded as legal or medical advice. Always confirm current requirements and procedures directly with the relevant government department or organisation before submitting an application.
SADAG - South African Depression and Anxiety Group
