Casual Workers Advice Office

Casual Workers Advice Office The Casual Workers Advice Office (CWAO) was founded in 2011 as a non-profit, independent organisation.

It provides advice and support to workers, privileging casual, contract, labour broker and other precarious workers. The organisation was formed out of the recognition that the traditional labour movement appears incapable or unwilling to organize the new kinds of workers created by neo-liberalism. This recognition also informs the emphasis the CWAO places on precarious workers beginning to organi

ze themselves. The old industrial model of organizing seems unsuitable for precarious workers. Indeed, it seems no longer suitable for traditional industrial workers themselves. The new organizational forms that will take its place will be determined by workers through struggle. It is through organisation that precarious workers will best defend their rights, improve upon those rights, and connect with broader struggles for social justice and an egalitarian society.

Fired for being foreign: how employers gave in to March and March threatsThe Casual Workers Advice Office has recorded a...
25/08/2026

Fired for being foreign: how employers gave in to March and March threats

The Casual Workers Advice Office has recorded a sharp rise in reports of xenophobic labour practices in Gauteng

25 August 2026 | By Seth Thorne

* The Casual Workers Advice Office has noted a sharp rise in reports of unlawful treatment of immigrant workers by employers in Gauteng.

* Reports include payments withheld, exploitation, exclusion from UIF and unfair dismissals.

* People we spoke to who have lived in South Africa for years believe that “there is much more hatred” against immigrants in recent months.

“They used us and threw us away when they were done,” Raphike Bado, a Malawian immigrant who had worked in South Africa for many years, told GroundUp at the Casual Workers Advice Office (CWAO) in Germiston.

The CWAO says it is dealing with a wave of cases targeting immigrant workers in Gauteng. Many have been unable to work since the run-up to the 30 June “deadline”. Many have now completely exhausted their savings and cannot afford the travel costs to leave South Africa.

Gugu Moyo, the CWAO’s immigrant liaison officer, said immigrant workers “are being treated as less than human” and are being exploited.

She worries that there “is no end in sight” as politicians and anti-immigration “activists” continue to scapegoat immigrants and spread hatred.

The workers are “ordinary people just trying to create a life here like all of us”, she said.

The CWAO said it has, since June, taken on over 100 cases of Gauteng workers being fired, suspended or shut out of their jobs. Many of them have valid papers.

None of the immigrant workers it has assisted has successfully claimed UIF, despite contributing to the fund, because their employers have refused to co-operate. CWAO is trying to assist with CCMA cases.

The workers CWAO is assisting described cases of exploitation, including low wages, unpaid overtime and unsafe working conditions.

CWAO said it has also helped hundreds of immigrants who wanted to contact embassies, sort out documents or arrange repatriation.

The workers

“We can no longer trust anybody. If you are a foreigner, whether you have documents or not, you fear for your life,” an emotional Rejoice Moyo told GroundUp.

Moyo’s is one of two dozen stories related to GroundUp by immigrant workers who had approached the CWAO Germiston office for assistance.

Originally from Zimbabwe, she has lived in South Africa for 17 years. But she was dismissed after the anti-immigrant group March and March turned up on 10 June at the shop where she worked as a sales consultant.

“These foreigners you are hiring must be gone,” a March and March supporter told her employer and informed him of their 30 June “deadline” for undocumented immigrants to leave South Africa.

Moyo is documented and living and working legally in the country, but her employer “didn’t care” she said. He dismissed her and a colleague and tried to coerce them into writing a resignation letter stating they had resigned “because we were scared of March and March”.

She said she was only paid for the days she worked in June. She was not given notice pay or accrued annual leave.

Mbombo Nana and Sylvia (who preferred not to give her last name) fled war in the Democratic Republic of Congo and have lived in South Africa for over a decade.

“Now I face violence here,” said Nana. “What do I do? I have nowhere else to go.”

Nana and Sylvia have refugee papers and are legally allowed to work. But they were both dismissed after people turned up at their workplaces demanding that “only South Africans” be hired.

“We are working very hard, but they treat us like nothing because we are foreigners,” said Sylvia. She said she was chased by a mob yelling, “Abahambe!” (They must go, a Zulu catchphrase adopted by anti-immigrant groups).

Monica Chifamba, who came from Zimbabwe in 2010, was also recently dismissed without payment. A single mother with two children, she is struggling to feed her family and pay rent and school fees.

She said she is often told to “go back to Zimbabwe”.

She said she has experienced xenophobia during previous election periods, “but 2026 is different”. She and her children are “living in fear”, too afraid to answer the phone or speak in public.

She is an orphan and has nothing to return to in Zimbabwe, she said.

Raphike Bado has worked in plastic manufacturing since he came from Malawi in 2013. He said that the company he worked for hired “many foreigners” as they were “cheaper” and “could work longer”.

On 15 June, he and fellow employees were told not to come to work the following day, “because March and March” were coming.

Bado was subsequently dismissed without compensation.

CWAO organiser Andile Nyembezi said that “xenophobic forces are mobilising based on ethnicity and tribalism which only divides” and does not create jobs or improve working conditions.

Out of fear, none of the workers we spoke to agreed to be photographed.

The Casual Workers Advice Office has recorded a sharp rise in reports of xenophobic labour practices in Gauteng

25/08/2026
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25/08/2026

Simunye Workers Forum - SWF Annual General Meeting takes place this week!

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SAFM    7 August 2026 Casual Workers Advice Office concerned about what it describes as a surge in xenophobia against mi...
07/08/2026

SAFM 7 August 2026

Casual Workers Advice Office concerned about what it describes as a surge in xenophobia against migrant workers

The Casual Workers Advice Office says it is seeing a surge in xenophobia against migrant workers, with hundreds allegedly dismissed, underpaid or denied basic labour protections. The non-profit organization reports that even workers with valid permits are being pushed out of jobs and many who have c...

06/08/2026

CWAO Press Release -- 6 August 2026 -- Breaking news! Xenophobia against migrant workers is intensifying in Gauteng!

For comment, please call CWAO organiser Andile Nyembezi on 060 895 6944

Here is a list of the most recent anti-migrant worker xenophobia incidents recorded by the Casual Workers' Advice Office:

* 112 workers reported being dismissed, suspended or prevented from working because of work permits, asylum documents, ZEP permits, spousal visas or other immigration documentation.
* 13 workers reported being dismissed because of the ongoing xenophobia, even though they have papers.
* Three workers were dismissed without any severance pay.Four workers experienced xenophobia at work.
* A further four workers were dismissed for being migrants and asked for help to claim UIF.
* In one more case, MIBCO owes a migrant worker money that they are having trouble claiming.
* Even those with work permits and valid asylum papers were dismissed too.
* CWAO organisers tried to engage with employers but to no avail.
* Not one of the migrant workers we assisted has been able to claim UIF despite contributing to the fund sometimes for decades.

Most migrant workers did not open cases as they have been working for more than 15 years to 20 years for the same employer. According to the migrants, now that they have been victimised, it made them doubt that cases would be successful. As they said "we are not favoured and if I open a case it will take time and I won't have money to pay rent so its better to go home’.

An example of a case brought to CWAO this month: One migrant worker was injured on the job - his leg was caught by a machine and later had to be amputated. He was not assisted to claim compensation. He was staying at the employer's house as a gardener but was taken to work in the factory when he was injured. Two months after his leg was amputated, the employer threw him out onto the street and he had nowhere to stay.

Another example: A group of migrant workers approached CWAO to say they are only paid between R12.50 and R30 an hour at a large company, while some South African workers reportedly earn R40 to R50 an hour for the same work. The migrant workers also live in accommodation provided by the company, which they say makes it difficult to speak out because they fear losing both their jobs and a place to stay.

Several workers alleged they regularly work long hours without overtime pay, receive no night shift allowance or employment benefits, and are not provided with adequate protective equipment. Some also questioned whether unemployment insurance contributions were being paid and said dismissed workers struggled to obtain the documents needed to claim benefits.

CWAO has helped the workers prepare a letter to the employer outlining their concerns and will decide on further action once a response is received.

CWAO has assisted 384 adults and 41 children to go to mainly the Malawi embassy from different locations. This includes large groups such as 29 migrant workers from Lenasia gathered at the police station after being dismissed by their employers. They were then transported by CWAO to the Malawian consulate. When we met them there, we found more than 1000 people there.

Migrant workers have reported accommodation issues: another group of migrants from Hillbrow called CWAO for help after they were chased away from their accommodation.

A further nine workers sought advice or assistance with asylum applications, immigration waivers or other immigration documentation. Another 24 workers requested transport, repatriation or embassy assistance to return to their home countries after losing their jobs.

It has been more than a month since March and March went on the attack against migrants and the situation is still extremely serious. Nearly all migrant workers are renting from South African working class landlords, especially back rooms. They have not been able to work since June because of the threats from March and March and have exhausted any savings. They are supposed to pay rent but the rents are expensive for someone who is earning zero salary.

Thousands of migrant workers have lost their jobs since June this year. These jobs are not being advertised or offered to South Africans because they are below minimum wage jobs. Xenophobic forces are mobilising based on ethnicity and tribalism which only divides the working class and does not serve to create jobs for anyone or to improve working conditions. We call for an end to xenophobia and CWAO will continue to organise and unite workers against ruthless employers regardless of nationality.
../ends

For comment, please call CWAO organiser Andile Nyembezi on 060 895 6944

Send a message to learn more

01/08/2026

Thousands of migrant workers in South Africa are ruthlessly exploited by employers who profit from their labour by refusing to pay them the national minimum wage. The government has turned a blind eye to the exploitation by the bosses for decades.

CWAO organiser Andile Nyembezi discussed the issue on Salaamedia this week. Watch the interview here:

Address

2 High Road, Germiston
Johannesburg

Opening Hours

Monday 08:30 - 16:00
Tuesday 08:30 - 16:00
Wednesday 08:30 - 16:00
Thursday 08:30 - 16:00
Friday 08:30 - 16:00
Saturday 09:00 - 12:00

Telephone

+27828121934

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