Live Life Always

Live Life Always TOGETHER WE CAN CHANGE THE WORLD ���

I feel incredibly blessed and grateful to have received three 5-star reviews for my recent training with Mount Nelson Ho...
28/09/2026

I feel incredibly blessed and grateful to have received three 5-star reviews for my recent training with Mount Nelson Hotel in Cape Town, JNcQUOI House in Lisbon, and aboard the Kazazian Private Yacht on the Nile in Egypt.

For me, training is about far more than teaching standards and techniques. It is about inspiring people, building confidence, and helping hospitality professionals understand the difference they can make through genuine care, attention to detail, and exceptional service.

I will continue to strive for excellence, to teach with passion and purpose, and to uphold the highest standards wherever this journey takes me.

My sincere thanks to all the wonderful people and teams I have had the privilege of working with. Your trust, commitment, and enthusiasm mean more to me than any review.

Above all, I remain grateful for God’s grace, guidance, and the opportunity to do work that I truly love.

Changing people’s lives through the heart of hospitality.

www.britishbutlerinstitute.com

HospitalityTraining

As I sit with my daughter’s heart beat forever etched with ink on my hand I can only say thank you to God. This is my pr...
20/09/2026

As I sit with my daughter’s heart beat forever etched with ink on my hand I can only say thank you to God. This is my prayer to him, which sums up how I have gone from darkness to seeing light with his power, his strength and with his timing. Tomorrow is a GIFT so live in this present moment as that is all we have.

“Lord,

As an expression of what lives in our hearts, we simply want to say:

We love You. We adore You. We thank You for every breath, every blessing, and every moment You have given us. Guide our hearts to walk in Your truth, to live with kindness, humility, and faith, and to reflect Your love to everyone we meet.

May we remain faithful to Your way, trusting You in every season of life. Strengthen us when we are weak, keep us grateful when we are blessed, and remind us that Your presence is always with us.

We choose to follow You—not only with our words, but with our actions, our character, and our lives.”

We love You today, tomorrow, and always.

18/09/2026

A little miracle for me on my travels to Egypt…

I am training the staff onboard the luxury yacht, called Apex which sails up and down the Nile River, hosting wealthy guests.
I saw where they dock the yacht, that the banks near by was completely full of plastic pollution.

The owner Mr Armed has seen my Live Life Always website and as a gesture of kindness to me, he got the locals to cleanup the bank for me. I was completely lost for words and he promised me that they will continue to keep this bank clean throughout the year and educate the locals about trying to reduce plastic pollution.

I had the same feeling of joy and purpose, as I did while living and cleaning up Zanzibar.

Below is a short video of before and after the cleanup.

Together we can change the world. 🌍

www.livelifealways.org

Happy moment for me to be standing next to the owner of most luxury cruise operators along the Nile River. These are spe...
17/09/2026

Happy moment for me to be standing next to the owner of most luxury cruise operators along the Nile River. These are special moment to meet such humble and talented individuals, while training their staff service excellence.

Kazazian Group has 8 luxury yachts operating along the Nile River in Egypt 🇪🇬

www.britishbutlerinstitute.com

.com

Today was about table setups. I asked the team to come up with ideas for table settings and this one, was done looking o...
16/09/2026

Today was about table setups. I asked the team to come up with ideas for table settings and this one, was done looking onto the Nile River onboard the Arax yacht, which is part of the Kazazian Group.
Well done to Hazem Mohamed, who is only 26 years old and came up with idea for a Farewell Dinner for 2 people.





14/09/2026

Tonight was all about attention to the smallest details as I helped the team onboard the Kazazian Yacht prepare to welcome 12 guests for a special dinner.

Exceptional hospitality is never just about what we do — it’s about the care, thought and attention behind every detail of the guest experience.

Well done to the entire team for their efforts and for embracing why the little things really do matter. 👏⚓️

14/09/2026

I am teaching the Language of a Professional to the team aboard the Kazazian Private Yacht, sailing the magnificent Nile River in Egypt. 🇪🇬

A privilege to teach this valuable module around the world, where the right words can transform service into a memorable guest experience. ❤️

Life in hospitality is not only about the details. It is about the heart behind those details. ❤️This week in Lisbon, I ...
11/09/2026

Life in hospitality is not only about the details. It is about the heart behind those details. ❤️

This week in Lisbon, I have been sharing something I deeply believe will become increasingly important in our industry — The Heart of Hospitality.

As our world becomes faster, more digital and increasingly influenced by AI, genuine human connection becomes even more valuable.

We can teach standards, procedures, etiquette, anticipation and professional language. But exceptional hospitality also requires something deeper: emotional intelligence — the ability to notice, understand and respond to how another human being feels.

This young gentleman, Francisco Furtado, represents the future of what I have been trying to teach this week. Not simply how to provide excellent service, but how to make a guest feel something — welcomed, understood, remembered and genuinely cared for.

One thought sums it up beautifully:

“Service is black and white. Hospitality is colourful.”

Service is what we do.
Hospitality is how we make people feel.

I have loved being back in Lisbon and working with the JNcQUOI team. They truly inspire me with their commitment to service excellence and their willingness to keep growing.

May God bless Francisco and this wonderful JNcQUOI family on the journey ahead. May they never lose sight of the human heart behind hospitality. 🙏❤️

It is all about attention to small details. One of the managers of JNcQUOI Asia said to me, which is so true. “Service i...
09/09/2026

It is all about attention to small details. One of the managers of JNcQUOI Asia said to me, which is so true. “Service is black and white, while hospitality is colourful.”

This has made my day colourful and feeling blessed.

Changing peoples lives is our motto at The British Butler Institute. 🙏🤗

09/09/2026

Day 2 of training the staff of JNcQUOI House, with Language of a professional.

Amazing day of training and great roll playing.🙏

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