16/09/2025
Job Advertisement: Operations Manager –
Northpine City Improvement District (NCID)
The Northpine City Improvement District NPC (NCID) is seeking to appoint a suitably qualified and experienced Operations Manager to oversee and implement the NCID Business Plan, ensuring the effective delivery of urban management, safety, and social development services within the Northpine area.
Key Responsibilities
• Manage the daily operations of the NCID, including urban management, cleaning, safety and security, environmental upgrading, and social development initiatives.
• Ensure the efficient and cost-effective delivery of the NCID Business Plan and Implementation Plan.
• Manage the NCID’s finances, budgets, procurement, and statutory reporting.
• Act as the main point of contact for property owners, businesses, stakeholders, SAPS, City of Cape Town officials, and service providers.
• Provide regular reporting to the NCID Board and the City of Cape Town.
• Oversee contracts, service providers, and Service Level Agreements, ensuring quality and compliance.
• Build and maintain relationships with all stakeholders, including residents, businesses, NGOs, and local government structures.
• Represent the NCID at Subcouncil, CID Forum, Community Policing Forum, and other relevant stakeholder meetings.
• Ensure compliance with relevant legislation and good governance requirements.
Key Competencies
• Strong problem-solving and decision-making ability.
• Excellent communication and stakeholder engagement skills.
• Strong financial management and administration skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Above average interpersonal and relationship-building skills.
• Initiative, innovation, and strong organisational ability.
Skills Requirements
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Leadership and people management skills.
• Excellent verbal and written communication skills in English and Afrikaans.
• Negotiation and conflict resolution skills.
• Time management and organisational skills.
• Attention to detail and ability to work accurately under pressure.
Qualifications and Requirements
• Minimum 5–7 years management or supervisory experience in urban management, local government, law enforcement, public safety, or related fields.
• Relevant N6/Diploma/Degree (advantageous).
• Knowledge of the municipal processes.
• Valid SA Code 8 driver’s license and own vehicle is essential
• Medically fit
• Police Clearance
Application Process
Interested individuals that satisfy the above qualifications, requirements and experience are invited to apply.
Please submit your CV and covering letter together with supporting documents, via email to:
📧 [email protected]
Closing date: 26th September 2025 at 16h00
Note: The Board reserves the right not to make an appointment. Applications will be evaluated independently, and the decision of the Board will be final.
