10/03/2026
Introducing the Tafta Elder Abuse Line (TEAL) 💙
Launched on 23 November 2022, TEAL was established to give older persons across South Africa a safe and confidential way to report abuse, seek guidance, and access support.
Since its launch, the helpline has received over 4,000 calls and facilitated more than 1,000 referrals to social workers, community organisations, and support services — helping older persons find protection, care, and dignity.
Elder abuse often goes unreported, especially when the person causing harm is someone the older person depends on. TEAL exists to ensure that no older person has to suffer in silence.
If you are worried about an older person — or if you are an older person who feels unsafe, mistreated, or afraid — confidential help is available.
📞 Call 0800 10 11 10
💬 WhatsApp 072 459 2613
📧 Email [email protected]
Available 7 days a week | 07:00 – 17:00
In the coming weeks we’ll also be sharing information about how to recognise the different forms of elder abuse and what steps you can take if you suspect it.
Because every older person deserves safety, dignity and respect.