What are the opening hours?

Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

ProMedical Vanuatu

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ProMedical Vanuatu

*EMERGENCY DIAL 115*
ProMedical provides ambulance services to Vanuatu. Bases in Port Vila and Luganville.

Vanuatu Emergency Services Association (VESA) is a non-government organization (NGO) incorporated in Vanuatu as a charitable association. VESA is governed by an independent Board of Directors comprised of members of the Vanuatu business community. VESA operates the only emergency medicine and rescue service in Vanuatu through ProMedical which provides 24-hour international standard ambulance services on the islands of Efaté and Espirito Santo.

10/06/2026

‼️ SANTO ‼️

Yu save se plante pipol oli no save se oli g*t hae blad presa - oli no g*t symptoms.

Taem blad presa blong yu i hae tumas, hat blong yu i wok had tumas mo i save spolem string blong blood. I mekem hae janis blong yu save kasem stroke mo problem wetem kidni mo hat. Yu g*t bigfalla janis blong save kasem hae blad presa sipos yu fatfat tumas, yu smokem sigaret, yu kakae gris mo sol tumas, yu no muvmuvum bodi blong yu tumas, yu dring alkol tumas or yu wori tumas.

Hemi impoten blong yu must save blad presa blong yu.

Lo Sarade namba 13 June 2026, ProMedical Ambulance Santo bae mekem FRI blad presa jek long Showground Zone 1 long haus blong Jif Haggai, 9am kasem 12pm.

Mifala save jekem blad suga blong yu tu.

Lukim yu lo Sarade!

05/06/2026

Le saviez-vous ? Une grande partie de notre personnel ProMedical parle français ! Alors n'hésitez pas à composer le 115 en cas d'urgence.
Nous sommes là pour tous les habitants du Vanuatu, que vous soyez anglophone ou francophone: appelez-nous !

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Yu save se wan bigfala pat blong ProMedical tim hemi francofon?
No fraet blong kolem mifala long 115 sapos yu kat wan imejensi.
Mifala i stap blong helpem yumi efriwan long Vanuatu, no mata spos u toktok Inglis o Franis: Kolem mifala!

27/05/2026

Last week ProMedical Vanuatu and ProRescue Vanuatu were proud to support and participate in the launch of “From Survival to Strength: Learning from the 17th December 2024 Earthquake and Preparing for Future Disasters” developed by Sista Vanuatu in partnership with ProMedical Vanuatu.

As frontline responders during the December 2024 earthquake, our teams witnessed firsthand both the challenges and the extraordinary resilience of our communities.

This booklet brings together lived experiences, practical disaster preparedness guidance, first aid information, psychosocial support, and recovery resources into one accessible tool for families and communities across Vanuatu.

The launch also highlighted the importance of strong, coordinated partnerships across organisations, responders, and communities in strengthening disaster preparedness and response.

At ProMedical Vanuatu and ProRescue, we remain committed to collaboration that strengthens community resilience and supports long-term preparedness across Vanuatu.

TUGETA, BAE YUMI REDI — Together, we will be ready.

Sista
ProRescue Vanuatu

19/05/2026

🚨 ProMedical Needs Your Help 🚨

For years, ProMedical has been here helping our community in times of an emergency.
Now, we need your help finding a new home for our ambulance station.

We have been given 3 months’ notice to vacate the building and urgently need to secure a new operational base.

We are looking for a property within the central Port Vila area, that could support our emergency ambulance operations.

Ideally the property would include:
✅ Approximately 200–300 sqm or larger
✅ Space suitable for 14+ staff
✅ Yard space and easy access/egress for up to 5 emergency vehicles
✅ Some form of garaging or warehouse space
✅ Plenty of storage
✅ At least 2 toilets
✅ A warehouse-style building that could be converted would work well

If you know of a suitable property, or may be able to help, please send us a PM or email 📧 [email protected]

Your support helps us continue providing emergency ambulance services to the people of Vanuatu ❤️

05/05/2026

A huge thank you to the amazing team at HELPR 1 🙏🏾

Over recent weeks, demand for oxygen across our services has significantly outstripped supply. During this time, HELPR1 have stepped in on numerous occasions to support us with filling our oxygen cylinders when we needed it most.

Their support has made a real difference, ensuring we can continue to deliver the high level of care our communities rely on, right across Vanuatu.

In a setting like ours, partnerships like this are not just helpful - they are essential.

From all of us at ProMedical, thank you. We truly appreciate your ongoing support.

29/04/2026

A huge thank you to Royal Flying Doctor Service WA for their incredible donation of medical supplies to support our work here in Vanuatu.

These supplies make a real and immediate difference - helping us deliver care in low-income, low-resource environments, and in communities that are often remote and difficult to reach. In places where access to healthcare can be limited, resources like these aren’t just helpful, they’re essential.

Because of this generosity, we’re able to continue providing timely, lifesaving care, ensuring that more people, no matter where they live, can access the support they need when it matters most.

Partnerships like this remind us what’s possible when organisations come together with a shared purpose: improving health outcomes for communities who need it most.

Thank you again to Royal Flying Doctor Service WA for your ongoing support and commitment to making a difference beyond borders!

21/04/2026

Reminder: Our AGM is on Thursday this week. All ProMedical subscribers are invited to attend.

For subscribers in Santo, we are hosting a live stream at our office at Village De Santo, Red Corner, Luganville, where you are welcome to attend.

17/04/2026

ProMedical has a 24/7 National Communications Centre based in Port Vila that answers our both our emergency 115 calls, and non-emergency calls for patient transfers.

They do this with state of the art software to enable the dispatch of the right resource, at the right time.

It is important that if you have a medical emergency, anywhere in Vanuatu, you call 115.

Our team of communications officers coordinate ambulance, rescue, and aeromedical services across Vanuatu and provide advice and support until our crews arrive.

Please stop making prank calls - keep the lines free for emergencies 🚑

Please be able to describe your location or allow us to GPS ping you 📍

Please stay calm and talk clearly, and nicely to our team who are trying to help you 🗣️

14/04/2026

Location finding can be difficult, access can be difficult, but our teams are a little bit like Liam Neeson - We will find you! We’ll take you to hospital though 🚑😅

Last night was a trek deep off the main road to take a patient in serious condition through to Vanuatu National Hospital.

13/04/2026

Another busy day for us ProMedical and ProRescue. One commercial medical es**rt to Australia, an air ambulance ground transfer for our friends at LifeFlight plus multiple emergency jobs on Efate and Santo!

Keeping people safe 24/7 🚨Whether you live here or are visiting 🚑

Address

Rue Dartois, Nambatu
Port-Vila

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Website

https://www.promedical.vu/

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