Williamsburg Tax-Aide

09/15/2026

LOOKING FOR VOLUNTEERS
Williamsburg AARP Foundation Tax-Aide is seeking volunteers for the upcoming tax season. Tax-Aide volunteers provide free tax preparation and filing services to taxpayers, as well as provide customer service, tech support, and more at each of the Williamsburg Regional Library locations. More than 70 volunteers served nearly 3,000 taxpayers in our area during the 2025 tax season.

Volunteer opportunities:
· Tax Counselor - Interview clients, assess their tax situation, prepare the federal and state tax returns to be e-filed. Counselors receive 40 hours of training, prepare practice returns, and take tests on procedures, standards, and preparation. Counselors should expect to work 1 or 2 shifts per week. · Client Facilitator - Greet, register, and screen clients; handle appointments and record status of each return. Facilitators receive 8-10 hours of training and take two 10 question tests on procedures and standards
If you would like to join the team or have questions, please reach out to our Williamsburg recruitment team by sending an email to [email protected]. Finally, more information is available at aarpfoundation.org/taxaidevolunteer and at 888-AARP NOW (888-227-7669). AARP membership is not required. We are neighbors helping neighbors.

Tax-Aide is provided in partnership with the IRS and locally with the Williamsburg Regional Library and Heritage Library in New Kent. It provides tax preparation help to anyone, free of charge, with a focus on taxpayers who are over 50 and have low to moderate income. Onsite tax preparation services will be provided at both WRL libraries: Downtown on Scotland Street as well as the James City County location on Croaker Road.

Giving back has never been more rewarding. Use your skills and experience to make a difference for neighbors in your community who need support the most.

01/15/2026

***TAX-AIDE OPENS JANUARY 31***
The 2025 tax season has begun, and AARP Foundation Tax-Aide is here to help, offering services from January 31 to April 15.
***Appointments can be made on-line or by phone. Walk-ins are also welcome, as schedules allow. We will be open for walk-ins at the Williamsburg library on January 31st with appointments starting thereafter at both Williamsburg and James City libraries. ***DIY Option Available. In addition to the traditional full-service option in which a counselor prepares and e-files your return, we now offer a Do-It-Yourself (DIY) option. Users with an Adjusted Gross Income (AGI) below $89,000 will be eligible to prepare their own 2025 tax returns using Tax-Aide-provided computers and software. IRS-certified volunteers will provide on-site support, but participants must ensure both the accuracy and completeness of their returns.
***New Locations. In addition to Williamsburg and James City, we are now offering the DIY (only) service at the New Kent and Charles City Heritage Libraries.
***More important details are available in the link below.
Williamsburg Library (757) 354-1260
Full Service: Mon, Tue & Thurs 9-5 / Wed & Fri 9-1 / Sat 10-2
Do-It-Yourself: Wed 3-6
James City Library (757) 561-0545
Full Service: Wed, Thurs & Fri 9-4:30
Do-It-Yourself: Mon 3-6
New Kent Library 804-966-2480
Do-It Yourself: Tuesday 3-6
Charles City Library 804-652-2450
Do-It-Yourself: Thursday 3-6
***** WilliamsburgJamesCityTaxAide.as.me *****

12/16/2025

12/16/2025

TAX-AIDE PREPARING FOR EXPANDED SERVICE
Starting in February 2026, users with an Adjusted Gross Income (AGI) below $86,000 will be eligible to prepare their own 2025 tax returns using Tax-Aide-provided computers and software. IRS-certified volunteers will provide on-site expert tax and software support, but participants are responsible for ensuring both accuracy and completeness of their returns. This service will be available at the Williamsburg, James City, Charles City, and New Kent libraries.

This complements Tax-Aide’s continued full-service option at the Williamsburg and James City libraries. These two services will accommodate both those who prefer either the traditional option or the DIY approach. More information will be provided in January, including appointment capabilities.