06/04/2026
Please join us in congratulating Fire Alarm Dispatcher Scott Hanratty on becoming the first recipient of the Commissioner Robert S. Tucker Fire Dispatcher Medal!
In the early hours of September 20th 2024, FAD Hanratty received a phone call from a frantic civilian who was trapped with her mother in a fire on the 2nd floor of their home. FAD Hanratty obtained critical information while calming the caller, and within 29 seconds of answering the phone fire companies were responding.
FAD Hanratty stayed on the line with the caller and obtained critical information of where the occupants were trapped in the house and immediately relayed this information to the responding units via the radio dispatcher. FAD Hanratty was able to pinpoint the occupants exact location in the house and provide that guidance to the responding units.
While on the phone, the caller began to lose consciousness and FAD Hanratty remained on the line keeping her engaged as best as possible to remain conscious. While on the phone the victim eventually became unconscious and FAD Hanratty remained on the line until he could hear the Fire Department radio in the background confirming the women were located.
It is directly because of FAD Hanratty and the members of the Brooklyn Central Office that 2 lives were saved at this incident.
Thank you to the members of the Brooklyn Central Office, and Fire Alarm Dispatcher Scott Hanratty for demonstrating why New York City’s Fire Alarm Dispatchers are the Best Damn Dispatchers in the World!
