Carroll County Youth Service Bureau, Inc.

06/18/2026

06/16/2026

Please remember that our Open Access Walk-In hours are temporarily paused. There are no walk-in hours available for the remainder of June.

BUT WE ARE STILL HERE TO HELP! Our team is actively providing scheduled assessments. To get started and complete your initial referral paperwork from home, please reach out to us directly:

📞 Call: 410-848-2500, option 1
📧 Email: [email protected]

Our Referral Coordinators are available by phone Monday through Friday, 8:30 am to 4:00 pm. Thank you for your patience as we prepare to launch our updated Open Access structure on July 1st!

06/15/2026

important update Regarding our Open Access Program:
At Carroll County Youth Service Bureau, our priority is to ensure our community has a clear, reliable path to mental health and substance use care. In response to recent changes in external program funding, CCYSB is proactively restructuring our Open Access model. By shifting our focus toward streamlined phone intakes and dedicated paperwork hours, we are optimizing our staff resources to ensure you still get connected to care quickly, efficiently, and reliably.

WHAT IS CHANGING & WHEN:

PHASE 1: Transition Period (June 15 – June 30, 2026)
• There will be no walk-in hours for referrals or assessments during these two weeks.
• We will continue to provide scheduled assessments. You can secure a slot by calling our referral line at 410-848-2500 (Option 1) or emailing [email protected].

PHASE 2: New Open Access Structure (Effective July 1, 2026) We are shifting from a "same-day walk-in assessment" model to an assessment being offered within 1 week of paperwork and referral completion.

Option 1: Call Us (Mon-Fri, 8:30 am – 4:00 pm) We have increased our staffing dedicated to answering your referral calls live. Our coordinators will help you complete your initial referral paperwork directly over the phone.

Option 2: Walk-In for Paperwork Support If you prefer in-person assistance with your initial paperwork, our doors are open during dedicated walk-in hours:
• Tuesdays: 8:30 am – 11:00 am & 2:00 pm – 4:00 pm
• Wednesdays: 12:00 pm – 2:00 pm

Our 1-Week Goal: Whether you choose to call or walk in, once your initial referral paperwork is completed, an appointment for you will be scheduled for a full clinical assessment slot within 1 week will be offered. (Please note: Same-day assessments will no longer be standard, but may be offered if openings are present due to cancellations.)

We appreciate your patience and support as we adapt our services to stay strong, responsive, and available to everyone who needs us.

05/01/2026

May is Mental Health Month, and this year we are focusing on a simple but powerful goal: finding More Good Days, Together.

Mental health is a vital part of our overall well-being, and at CCYSB, we believe that no one should have to navigate their journey alone.

We invite you to join us as we raise awareness, reduce stigma, and celebrate the resilience of our community. Whether it’s through our clinical programs, new support groups, or simply checking in on a neighbor, let’s commit to making wellness a priority this May and beyond.

04/14/2026

Please note...

04/10/2026