CollegeBus.org

09/07/2025

An update about CollegeBus at the University of Scranton for this academic year has been posted on the scranton collegebus website.

Providing safe transportation to and from college for students

12/08/2022

I literally don't know what to do anymore other than just cry….. I am trying so hard to set this system up and help all of you and the majority of you have been beyond amazing but I’m seriously about to give up. I have now had THREE yes you heard that correct THREE accounts frozen due to people disputing credit card statements. Apparently if you are a “new” account and you get reported you get shut down rather quickly. My real business Let’s Craft can no longer use Stripe (the credit card processor) and now neither can collegebus.org or OpenAccess the nonprofit.

I am at a loss, we had to disable payments from using credit cards and are unclear as to if we will even receive the monies paid at this point (I’ll post a picture of what they sent us below) We don't know if that means the money is being returned to those who reported us or not. I truly don't have it in me to keep fighting…is there anyone who would be willing to make phone calls to the parents who have used the bus and ask them if they reported us if they would PLEASE contact their bank in hopes that I don't lose out on the money that they are holding on us? I have reached out dozens of times to everyone I can find at Stripe with no help whatsoever. I even looked people up on LinkedIn to see if I could get someone to help me.

I just purchased another ticketing system to try to use a different credit card processor because TicketTailor only works with Stripe or PayPal but its going to take a lot of work to get it up and running. I’m trying to find someone who has experience with PHP or WordPress to see if they can help me but it's going to be a challenge. I am not a quitter, I will give this my all but I’m trying to get my other business open by January 15th and I have had nothing but obstacles there as well and I’m just about tapped! I would greatly appreciate it if someone or a few people can help make calls because I just may break down crying on the phone if I have to call everyone again! (while you are calling you can remind all the people who purchased their tickets before November to check their email to move them over to the new TicketTailor instance, luckily those wont flag as they are “free” tickets. If you are looking to purchase a ticket and have a problem, please reach out to me and we will find a way to make it work. I have invested more time and more of my own money for this crazy idea to help families get their kids home than you can possibly imagine. I won't give up but I am desperate for some help!

This is what I need right now:
Help making phone calls
If you know PHP or have WordPress experience and can help please let me know
If you know anyone at Stripe PLEASE put me in touch with them

Thank you all for your patience and for understanding this has been a rocky road for all of us!