Iowa Mediation Service

Iowa Mediation Service Iowa Mediation Service was founded in 1985 as a non-profit organization. It was the first organization in the nation to provide farmer-creditor mediation.

Founded in 1985, Iowa Mediation Service (IMS) has embodied innovative practices since its inception. Because of the economic downturn that occurred in the Midwest due to the agricultural crisis, IMS created a group facilitative model for parties to work through limited resource disputes instead of using an adversarial or litigious model that is commonly used by parties involved in disputes. This p

rogram has continued to exhibit an innovative approach by being the first of its kind to demonstrate the ability to successfully use mediation and other interventions during crisis. Additionally, most dispute resolution programs are applied to urban settings, whereas IMS has successfully applied its approach to both rural and urban situations. The mediators are specifically trained to understand and identify the nuances involved in rural settings that distinguish them from urban cases. The scope of those impacted by IMS programs is wide-reaching as demonstrated by those benefiting from mediation: farmers, creditors, agencies, families, consumers, and merchants. The organization serves individuals and organizations in all 99 Iowa counties. Specifically, it provides resources to over 40 Iowa banks, along with four other major national creditors. Within the state of Iowa, there are statutory guidelines mandating mediation of agricultural credit disputes according to Chapters 654A, 654B and 654C, and during this 30 year program, it has handled approximately 40,000 farmer-creditor cases where most of these cases revolve around farm debt. More than 70% of these cases reach an agreement, including mediation releases that allow entities to proceed with legal action. Farmers and lenders used IMS mediators to satisfactorily resolve their disputes and as a result, farmers remained on their farms and lenders retained their customers. Agricultural economists project that the need for such mediation is set to increase due to lower commodity prices and decreasing profit margins resulting in the inability to meet debt repayment. These disputes will be more complex due to the nature of the debt and the number of creditors that have extended credit to the farm operation. Farmers, creditors, suppliers, cooperatives, machinery and implement dealers and a host of local businesses that rely on a vibrant farm economy will feel effects of lower prices and smaller profit margins. IMS is structured around the philosophy that successful mediation is predicated upon building a platform that is win-win or at worst “less lose.” This is achieved by providing the following interventions: mediation, facilitation, and arbitration. Mediation is the process where a third-party neutral assists two or more people in negotiating a solution. Parties retain the ability to decide while the third party helps each party recognize risk and problem-solve. Facilitation is the process where a third-party helps stakeholders and other interested parties seek solutions before a conflict emerges. This process is used in planning and is designed to reach consensus among a large number of parties. Arbitration is the process where a third-party neutral makes a decision for disputing parties where those involved jointly submit the issues, and resolution mirrors the typical judicial process. IMS employs and subcontracts with effective mediators throughout Iowa by certifying mediators through a rigorous five-day certification program. This helps ensure continuity among the various mediation services provided across the state. Iowa Mediation Service is a unique organization that proactively identifies potential crises in order to be prepared when the crisis comes to fruition. By providing a neutral environment for dispute resolution, the organization ensures the best possible setting for containing and deescalating counterproductive decision-making. This allows all the involved parties to take a participatory approach within a group facilitative model versus more traditional, adversarial models of processing disputes. When individuals and organizations are given a voice there is much greater likelihood to commit to the resolution process, take accountability for their own actions, and implement the recommendations, whereby creating more positive outcomes for all involved.

✨Teaching Tuesday: The Neuroscience of Conflict! ✨Join us for our next Teaching Tuesday with Carol Barkes as she explore...
09/02/2026

✨Teaching Tuesday: The Neuroscience of Conflict! ✨

Join us for our next Teaching Tuesday with Carol Barkes as she explores five neuroscience strategies for navigating conflict and moving stuck conversations forward.

Participants will learn how to:

🔹 Prime the brain for cooperation
🔹 Regulate emotions before problem-solving
🔹 Use opening statements and questions more effectively
🔹 Understand why parties argue about meaning, not just facts

Carol Barkes is the founder and director of the Institute of Applied Conflict Resolution and Mediation, creator of The Neuroscience of Conflict™, and a nationally recognized mediator, educator, and speaker.

🗓️ Tuesday, September 15, 2026
⏰ 11:30 a.m.–12:30 p.m. CT
💻 Free Online Webinar via Zoom

👉 Register today:

Understanding how the brain responds to conflict can help individuals more effectively support participants through challenging conversations. Join us for an engaging lecture and discussion with Carol Barkes as she explores the neuroscience of conflict, including how stress, emotions, perception, an...

✨ What does being a nonprofit mean to us?Community. Connection. Service. Education. Impact. Collaboration.There are a lo...
08/17/2026

✨ What does being a nonprofit mean to us?

Community. Connection. Service. Education. Impact. Collaboration.

There are a lot of words we could use to describe why we do what we do, but at the heart of it all are people.

This National Nonprofit Day, we're celebrating our team, our partners, the people we serve, and everyone who helps make our work possible. 💙

We're proud to be a nonprofit serving Iowa communities and grateful to be part of something bigger than ourselves.

Happy National Nonprofit Day! 🎉

✨Don't forget to sign up for our next Teaching Tuesday! ✨Want to know how to build stronger connections with youth and m...
08/14/2026

✨Don't forget to sign up for our next Teaching Tuesday! ✨

Want to know how to build stronger connections with youth and make a lasting impact on their lives?

Join us August 18 for Youthful Connections with Marty Lester, Executive Director of Mentor Iowa! Marty brings over 20 years of experience building positive mentoring relationships and empowering young people.

Register Here: https://www.iowamediationservice.com/service-page/youthful-connections?referral=service_list_widget

Want to learn more about the incredible work Mentor Iowa is doing? Check out their page: https://mentoriowa.org/

You might remember when our Executive Director, Kiley Fleming, got the chance to speak at last year’s Farm Aid Festival....
08/14/2026

You might remember when our Executive Director, Kiley Fleming, got the chance to speak at last year’s Farm Aid Festival. She got to see firsthand the incredible community that continues to come together to support family farmers.

This post shares how the festival came to be and why it’s about so much more than great music. It’s a reminder of the challenges farmers face and the importance of continuing to show up, listen, and support the people who feed our communities.

We’re grateful for organizations like Farm Aid that continue to bring awareness and support to family farmers. 🌱

He heard two sentences and spent forty years answering them.

On July 13, 1985, over a billion people were watching Live Aid — the largest television audience in history at that point, a global concert raising money for Ethiopian famine relief. Bob Dylan was on stage in Philadelphia, playing an acoustic set, when he said something that was not in the script.

He hoped, he told the crowd, that maybe one or two million dollars from the money being raised might go toward paying the mortgages on American family farms.

Dylan finished his set and moved on.

Willie Nelson was watching. And the comment hit him, in his own words, like a ton of bricks.

Because in 1985, American family farms were dying at a rate that most of the country was not paying attention to. Over four hundred thousand farms had been lost in the previous five years — not sold, not retired, but foreclosed. Families who had farmed for generations were being forced off land they had worked their entire lives. The mechanism was familiar and brutal: the government had spent the 1970s encouraging farmers to expand, to borrow, to get big or get out. Farmers had done exactly what they were told. Then interest rates climbed, land values collapsed, crop prices fell, and families who had followed every piece of expert advice suddenly could not make their loan payments. Banks foreclosed. Communities disappeared.

Almost nobody outside rural America was watching it happen.

Willie Nelson decided to change that.

Six weeks after Dylan's comment, on September 22, 1985, Willie Nelson, John Mellencamp, and Neil Young organized the first Farm Aid concert in Champaign, Illinois. They assumed it would be a one-time event — raise some money, raise some awareness, and hand the problem to the people whose job it was to fix it.

Eighty thousand people showed up. Bob Dylan performed. Billy Joel, B.B. King, Loretta Lynn, Roy Orbison, Tom Petty, Bonnie Raitt. The concert raised over seven million dollars.

Then they went to Washington to testify before a Senate subcommittee and discovered that the politicians did not take them seriously. A senator asked where their guitars were. Mellencamp looked at Willie and said they should leave.

So Willie made a different calculation.

If one concert was not enough, they would do another. And if that was not enough, another one after that. Farm Aid became an annual event — not a moment, not a campaign with a defined end point, but a commitment with no expiration date.

Every single year since 1985, Willie Nelson has organized and performed at a benefit concert for American family farmers.

The concerts have raised over ninety million dollars across four decades. Farm Aid operates a disaster relief fund that has helped farmers after Hurricane Katrina, major flooding events, droughts, and storms. They lobby for policy changes — in 1987, partly through Farm Aid advocacy, Congress passed the Agricultural Credit Act to help save family farms from foreclosure. They fight against corporate consolidation of agriculture and educate the public about where food actually comes from.

More than five hundred artists have donated their time to Farm Aid over the years. Dave Matthews joined the board in 2001. Margo Price in 2021.

Willie Nelson has been there every year.

Not the years when farm issues were in the news and people were paying attention. Every year. Through administrations that cared and administrations that did not. Through economic booms and recessions. Through the long stretches when rural America was invisible to the rest of the country.

Farm Aid does not get the press coverage of the major music festivals. It is not where people go to see the latest artists. It is where you go to stand up for a way of life that has been disappearing for fifty years, and where a 92-year-old man in a braided beard still opens the show and closes it with a full set, singing with whoever is willing to join him on stage.

At the 2025 Farm Aid concert in Minneapolis — the fortieth anniversary — you could see Willie get winded between songs. He performed anyway. Whiskey River. Georgia On My Mind. Mamas Don't Let Your Babies Grow Up to Be Cowboys.

Bob Dylan came back to headline. The man whose two sentences had started the whole thing performed in his home state of Minnesota, forty years after the offhand comment that Willie Nelson could not let go.

Thirty-six thousand people showed up to support farmers facing the same pressures that existed in 1985 — low crop prices, high costs, corporate consolidation, climate disruption.

The problem has not been solved in forty years.

Willie Nelson has shown up anyway, every single year, because showing up is the only honest response to a problem that does not go away just because people stop looking at it.

Most celebrity charity efforts last a few years. Some last a decade if the cause stays visible enough and the momentum holds.

Willie Nelson heard two sentences in 1985 and decided they were worth the rest of his life.

Forty concerts. Ninety million dollars raised. Hundreds of thousands of farmers helped. Communities that might not exist without the relief fund. A law passed in part because two musicians walked into Washington and refused to be dismissed.

And a 92-year-old man who still gets winded on stage and still does not go home.

For anyone who has ever started something not because they were sure it would work, but because they could not in good conscience do nothing —

Willie Nelson was not a farmer. He was a musician who heard something that bothered him and could not unhear it.

So he built something that is still standing forty years later.

And he shows up every year to prove it.

🐟 Meet the Newest Members of the IMS Team! 🐟During February’s Teaching Tuesday, Sarah Fleming shared how bringing elemen...
08/10/2026

🐟 Meet the Newest Members of the IMS Team! 🐟

During February’s Teaching Tuesday, Sarah Fleming shared how bringing elements of the outdoors inside can support mental health. So, naturally… we got fish!

IMS now has three fish tanks in our West Des Moines office, and they’ve quickly become some of our favorite “coworkers.”

💚 Our front office has a 20-gallon community tank filled with tetras, Cory Catfish, shrimp, snails, and two female Bettas.

❤️ Kiley’s office is home to Phil, a red Betta, along with three snails and two Cory Catfish.

💙 Justin’s office has Blue, a blue Crown tail Betta, six shrimp, and a mystery snail.

Over the past four months, we’ve loved the calming sound of the water and the peaceful presence these little ecosystems bring to our office. They’ve definitely helped create a more relaxed environment for staff and visitors!

07/24/2026

🎉 Happy Parent Appreciation Day! 🎉

Today we're high fiving the superheroes who somehow keep it together despite the chaos!

If parents wrote a real résumé, it might look like this:
☕ Coffee Connoisseur – Reheated the same cup so many times it's now a science.
🤝 Master Negotiator – Convinced a tiny human to wear matching socks.
🩹 Ninja Warrior – Saved the day (and the kitchen) from certain doom before breakfast.
⏰ Time Wizard – Made it out the door with everyone dressed and (mostly) on time.

Your patience, love, and caffeine intake don't go unnoticed. To all the moms, dads, grandparents, foster parents, and caregivers who juggle work, family, and everything in between—thank you for all you do. We appreciate you today and every day!

💙 Shout-out to an awesome parent in the comments!

✨Teaching Tuesday: Youthful Connections✨Join Iowa Mediation Service for our August 18, 2026, Teaching Tuesday as we expl...
07/07/2026

✨Teaching Tuesday: Youthful Connections✨

Join Iowa Mediation Service for our August 18, 2026, Teaching Tuesday as we explore meaningful ways to connect with youth and strengthen intergenerational communication.

This interactive workshop will cover:
▪️ Building a strong foundation for working with youth
▪️ Preparing for difficult conversations and using affirmations
▪️ Bridging generational differences through connection and communication approaches

Whether you work with youth professionally, volunteer in your community, or simply want to strengthen communication skills across generations, this session offers practical tools you can use right away.

Date: August 18, 2026
Time: 11:30 am to 12:30 pm CT
Where: Live Zoom Session
Cost: Free! We ask that you find a way to pay it forward in your community
Registration:

This training will give participants practical strategies for building meaningful connections with youth through clear communication, trust, and mutual respect. Participants will learn ways to reduce power imbalances, strengthen communication, manage conflict constructively, and bridge generational....

07/06/2026

When the clock strikes noon on July 7th, people across the world acknowledge International Peace and Love Day. ☮

For nearly 20 years, Ringo Starr, drummer and vocalist for the Beatles, celebrates his birthday by asking people to send out their positive vibes on this day. He is frequently quoted saying, “I think we should have understanding and love and peace.”

What does your understanding of peace and love look like coming from you? Let us each put that special, unique energy into the world today and every day moving forward. Peace and Love! 💙

07/04/2026

This Fourth of July, we celebrate the courage, sacrifice, and ideals that shaped our nation. 🦅

Freedom is one of America's greatest strengths—but so is our ability to come together.

Conflict doesn't have to divide us. Listening with respect, seeking common ground, and treating others with dignity are also acts of patriotism. Let's honor our history by embracing the values that keep us strong: unity, resilience, and community.

Happy Independence Day! Let's build a brighter future, one conversation at a time. 🎆

Mediation: Myth vs. Reality ⚖️Many people think mediation is just like going to court. That could not be further from th...
06/26/2026

Mediation: Myth vs. Reality ⚖️

Many people think mediation is just like going to court. That could not be further from the truth!

Let us break down the biggest myth we hear:
Myth: The mediator acts like a judge and decides who wins.
Reality: You hold the power!

Our mediators are neutral guides. They do not pick sides, assign blame, or make decisions. They help both parties talk through the issue safely so you can find a solution that works for everyone. Mediation is confidential, voluntary, and built on community respect.

Have questions about how it works? Send us a message or visit

Iowa Mediation Service provides professional mediation, facilitation, and conflict resolution training across Iowa. We help individuals, families, agricultural communities, and organizations reach fair, practical agreements.

Address

1441 29th Street, Ste 120
West Des Moines, IA
50266

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

+1 515-331-8081

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