IMPACT, Inc.

For 60 years, IMPACT has provided programs that help people throughout Southeastern Wisconsin improv IMPACT 2-1-1 is a central access point for people in need.

IMPACT Alcohol & Other Drug Abuse Services includes consultation and referral for people concerned about themselves or a loved one. IMPACT also provides assessments for clients with a legal or license-related offense. During times of personal crisis or community disaster the free, confidential helpline and online resource directory make it easy for residents to get connected to information and ass

istance. IMPACT Planning and Evaluation advances community health and human services through objective planning, evaluation and research. IMPACT Awareness raises community consciousness about risky drinking and promotes healthy lifestyles.

06/05/2026

For 32 years at IMPACT, including the last ten as President & CEO, John Hyatt has led with steady vision, humility and an unwavering commitment to collaboration. We celebrate his career with gratitude and extend our most sincere wishes for a happy and healthy retirement.

05/28/2026

IMPACT Connect supports community-based organizations (CBOs) that touch all phases of a client’s life. Our network continues to expand to represent broad and diverse sectors of need throughout Southeastern Wisconsin.

We encourage current users of the platform to refer partner organizations as a means to more effectively coordinate client care. Use the form linked in our monthly eblast:

Email from IMPACT IMPACT Connect Update IMPACT Connect is a cross-sector care coordination network of organizations in multiple systems throughout Southeastern Wisconsin. Help us expand our network

04/16/2026

IMPACT 211 is supporting Wisconsin Emergency Management by collecting reports of property damage caused by flooding such as water/sewage in basements, collapsed walls, lightening-related incidents, etc.
• Call 211
• Visit https://211wisconsin.communityos.org/damage-report

Information from the damage reports is shared with local, state and federal offices responsible for making data-informed decisions and coordinating response efforts, as resources allow. Reporting damage does not guarantee assistance, including financial support, but may help with disaster recovery efforts. IMPACT 211 does not facilitate callbacks to individuals and families experiencing damage who have filed a report. However, partners engaged with emergency response may contact you.

IMPACT 211 provides 24/7 information and referral to programs and services that are available to help people in the aftermath of this community disaster. We continue to update our database as we become aware of new/changing resources.

Please share.

CommunityOS is an I&R, Disaster, and Public Health client database and case management system.

04/15/2026

2025 was a record year of connections and care. Learn more:

Email from IMPACT a year of unprecedented reach, impact, and responsiveness IMPACT 211 releases 2025 report: a record year of connections and care In 2025, IMPACT 211 recorded 314,563 total contacts

03/26/2026

IMPACT 211 is expanding our capacity to provide more personalized engagement to individuals navigating substance use and recovery. Read more:

Email from IMPACT IMPACT 211 expands support with a Certified Peer Support Specialist IMPACT 211 is proud to announce the addition of a Certified Peer Support Specialist to our team, expanding our cap

Address

6737 W. Washington Street
West Allis, WI
53214

Telephone

+14142564808

Website

http://www.impactinc.org/

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