IMPACT, Inc.

08/25/2026

Wisconsin Policy Forum's report "After the Flood" details the hundreds of millions of dollars in damage, the complexity of disaster assistance and the financial challenges facing local governments as they rebuild damaged infrastructure. The follow-up report, "At the Ready: Preparing for extreme weather in Wisconsin," outlines the critical community planning and investment needed to support residents during and after a disaster. Read about IMPACT 211's role: https://conta.cc/4c2s2Wy

08/13/2026

We're proud to congratulate Carolyn Parkinson, IMPACT's Chief Operating Officer, on her election as Board Chair of the Milwaukee Coalition on Housing and Homelessness (MCHH), the collaborative body that provides leadership and guidance for Milwaukee's Continuum of Care (CoC) Program.

As Board Chair, Carolyn will help guide MCHH's work to align partners, coordinate resources, and advance data-driven strategies that support safe, stable and affordable housing for individuals and families across Milwaukee.

Carolyn’s election reflects IMPACT’s commitment to serving as a trusted community resource and systems connector. Through IMPACT 211 and IMPACT Connect, individuals and families are referred to CoC housing resources, as well as other community services that help preserve housing stability, prevent homelessness and support long-term well-being.

Congratulations, Carolyn, on this well-deserved leadership role. We are proud to support your continued service to our community!

08/12/2026

Integrating IMPACT Connect into established workflows helps partners improve client outcomes. Learn more:

Email from IMPACT Building Better Workflows IMPACT Connect Update   IMPACT Connect is a cross-sector care coordination network of organizations in multiple systems throughout Southeastern Wisconsin.

08/03/2026

Welcome, Lindsay!

07/21/2026

Hear from IMPACT's new President & CEO, Lindsay Blumer, and IMPACT 211 Program Director, Jasmine Window.

Email from IMPACT   Honoring our legacy, shaping our future It’s not easy being the ‘new kid on the block,’ but as I write my first newsletter article I’m so very grateful for the warm welcome I have

07/08/2026

Our donors and funders make it possible for IMPACT 211 to respond to over 300,000 requests from SE WI residents in need. As demand for assistance grows, we’re relying on community support to ensure critical connections to stabilizing services. Please donate today https://www.impactinc.org/donate/

IMPACT 211’s 2025 annual report showed over 300,000 contacts, the highest in the group’s history. The total even surpasses the volume experienced during the COVID-19 crisis.

Contacts include calls, texts and chats, along with more than 136,000 engagements through 211’s online resource directory, mobile app and after-hours coverage across Wisconsin.

All contacts reflect people trying to connect with resources.

Read the full story here: https://buff.ly/ZN1w1aj

06/29/2026

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06/05/2026

For 32 years at IMPACT, including the last ten as President & CEO, John Hyatt has led with steady vision, humility and an unwavering commitment to collaboration. We celebrate his career with gratitude and extend our most sincere wishes for a happy and healthy retirement.

05/28/2026

IMPACT Connect supports community-based organizations (CBOs) that touch all phases of a client’s life. Our network continues to expand to represent broad and diverse sectors of need throughout Southeastern Wisconsin.

We encourage current users of the platform to refer partner organizations as a means to more effectively coordinate client care. Use the form linked in our monthly eblast:

Email from IMPACT IMPACT Connect Update   IMPACT Connect is a cross-sector care coordination network of organizations in multiple systems throughout Southeastern Wisconsin. Help us expand our network

04/16/2026

IMPACT 211 is supporting Wisconsin Emergency Management by collecting reports of property damage caused by flooding such as water/sewage in basements, collapsed walls, lightening-related incidents, etc.
• Call 211
• Visit https://211wisconsin.communityos.org/damage-report

Information from the damage reports is shared with local, state and federal offices responsible for making data-informed decisions and coordinating response efforts, as resources allow. Reporting damage does not guarantee assistance, including financial support, but may help with disaster recovery efforts. IMPACT 211 does not facilitate callbacks to individuals and families experiencing damage who have filed a report. However, partners engaged with emergency response may contact you.

IMPACT 211 provides 24/7 information and referral to programs and services that are available to help people in the aftermath of this community disaster. We continue to update our database as we become aware of new/changing resources.

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CommunityOS is an I&R, Disaster, and Public Health client database and case management system.