IMPACT, Inc.

05/28/2026

IMPACT Connect supports community-based organizations (CBOs) that touch all phases of a client’s life. Our network continues to expand to represent broad and diverse sectors of need throughout Southeastern Wisconsin.

We encourage current users of the platform to refer partner organizations as a means to more effectively coordinate client care. Use the form linked in our monthly eblast:

Email from IMPACT IMPACT Connect Update   IMPACT Connect is a cross-sector care coordination network of organizations in multiple systems throughout Southeastern Wisconsin. Help us expand our network

04/16/2026

IMPACT 211 is supporting Wisconsin Emergency Management by collecting reports of property damage caused by flooding such as water/sewage in basements, collapsed walls, lightening-related incidents, etc.
• Call 211
• Visit https://211wisconsin.communityos.org/damage-report

Information from the damage reports is shared with local, state and federal offices responsible for making data-informed decisions and coordinating response efforts, as resources allow. Reporting damage does not guarantee assistance, including financial support, but may help with disaster recovery efforts. IMPACT 211 does not facilitate callbacks to individuals and families experiencing damage who have filed a report. However, partners engaged with emergency response may contact you.

IMPACT 211 provides 24/7 information and referral to programs and services that are available to help people in the aftermath of this community disaster. We continue to update our database as we become aware of new/changing resources.

Please share.

CommunityOS is an I&R, Disaster, and Public Health client database and case management system.

04/15/2026

2025 was a record year of connections and care. Learn more:

Email from IMPACT a year of unprecedented reach, impact, and responsiveness IMPACT 211 releases 2025 report: a record year of connections and care In 2025, IMPACT 211 recorded 314,563 total contacts

03/26/2026

IMPACT 211 is expanding our capacity to provide more personalized engagement to individuals navigating substance use and recovery. Read more:

Email from IMPACT IMPACT 211 expands support with a Certified Peer Support Specialist IMPACT 211 is proud to announce the addition of a Certified Peer Support Specialist to our team, expanding our cap

03/25/2026

The IMPACT Planning & Evaluation team, as well as marketing and IT staff, spent the morning cleaning and restocking shelves at Nourish MKE Community Food Centers. Thanks to Chad and his crew for welcoming us and providing this incredible resource for residents in 53204.

03/19/2026

Catch up about IMPACT Connect: https://conta.cc/4ryWo85

02/12/2026

Thank you United Way of Wisconsin for organizing Day in Madison yesterday to rally increased state investment in the 211 Wisconsin network. IMPACT’s John Hyatt, Carolyn Parkinson, Jasmine Window and Bob Waite joined United Way of Greater Milwaukee & Waukesha County, United Way of Racine County, United Way of Kenosha County, United Way of Walworth County because - serving the nine-county region of SE Wisconsin - responds to 70% of the state’s total calls 24/7/365, and covers the entire state after business hours. We were grateful for the opportunity to share our mission and impact with lawmakers.

Yesterday, representatives from United Ways and 211WI Contact Centers across the state, along with members of United Way of Wisconsin proudly gathered at the State Capitol for 211 Advocacy Day.

Advocates spent the afternoon meeting with legislators, sharing stories from their communities, and emphasizing the need to sustain strong support for 211 as demand for services continues to grow.

Thank you to everyone who joined us to elevate the importance of 211 in connecting people across Wisconsin to essential resources. Your time, voice, and passion help strengthen the vital 211 resource that our communities rely on.

02/11/2026

On February 11, we celebrate with United Way of Wisconsin and our statewide partners in the 211 network who ensure easy access to family, health and social services. Serving the nine counties of Southeastern Wisconsin, IMPACT 211 is committed to helping those facing personal crisis or community disaster.
⭐️ Dial 211 or toll-free 1-866-211-3380
⭐️ Text your zip code to 898-211
⭐️ Download the 211 Wisconsin App to navigate resources
⭐️ Visit https://www.impactinc.org/ to chat live or search the 211 resource database

01/29/2026

Please join us in congratulating John, Lisa and Bob on their retirement!

Email from IMPACT Retirement announcement Honoring Decades of Leadership   As IMPACT looks to the future, we take this moment to honor three exceptional leaders whose vision, integrity and institution

01/21/2026

❄️❄️❄️Call 211 for information about resources in Southeastern Wisconsin to stay safe in the cold.❄️❄️❄️

Winter is here, and the cold temperatures are setting in—but you’re not alone.
Help is available. If you or someone you know needs a warm, safe place to stay, our Winter Warming Locations in the City of Milwaukee are open every night from 7 pm to 7 am:

Men Only:
Guest House of Milwaukee at 1216 N 13 Street
Milwaukee Rescue Mission at 830 N 19th Street; call 414-935-0240 before visit

Women and Families:
Joy House (Milwaukee Rescue Mission) at 818 N 19th Street; call 414-344-3774 before visit

Singles Only:
Repairers of the Breach at 1335 W Vliet Street
St. Ben's Parish (Saint Francis of Assisi Church, Milwaukee WI) at 930 W State Street
Unity Lutheran Church at 1025 E Oklahoma Avenue

Visit the Milwaukee Coalition on Housing & Homelessness website to stay up-to-date at milwaukeecoc.com.