Better Business Bureau Rio Grande Valley

Better Business Bureau Rio Grande Valley To be the leader in advancing marketplace trust. Questions or Complaints:
(877) 468-9222

Info for Businesses:
(956) 969-1804

BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. BBB ensures that high standards for trust are set and maintained. We exist so consumers and busines

ses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible. BBB Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business. All BBB accredited businesses have agreed to live up to our Standards for Trust. Our Standards for Trust are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public – fairly and honestly in all circumstances. BBB does not compare businesses against each other, but rather evaluates businesses against our standards – and our standards clearly speak to the character and competence of an organization. BBB is the resource to turn to for objective, unbiased information on businesses. Our network of national and local BBB operations allows us to monitor and take action on thousands of business issues affecting consumers at any given time. BBB is your key advisor, most reliable evaluator and most objective expert on the topic of trust in the marketplace.

09/08/2026

The Spanish was Spanish-ing a little too much. 😂

No matter the language, BBB is here to help consumers and businesses in our community.

Visit BBB.org to learn more.

🔒 FREE Shred Event – Secure Your ID Day 🔒The Better Business Bureau is hosting a FREE drive-thru shredding event to help...
09/04/2026

🔒 FREE Shred Event – Secure Your ID Day 🔒

The Better Business Bureau is hosting a FREE drive-thru shredding event to help protect you from identity theft! Safely dispose of sensitive documents from your home or business — without ever leaving your car.

📅 Saturday, October 3
⏰ 10:00 a.m. – 2:00 p.m.
📍 Lone Star National Bank
520 East Nolana Avenue, McAllen

✅ Free on-site document shredding
✅ Secure electronic recycling
✅ Up to 5 boxes or bags per vehicle
✅ First come, first served | No walk-ups

🚗 Just drive through — BBB staff and volunteers will unload your documents for you!

📞 For more information: 956-969-1804.

This FREE Shred Event is brought to you by our Accredited Business Partner Sponsors: Lone Star National Bank and Lone Star Document Management Solutions.





🚨 Are you believing the wrong things about social media?There are 33 myths about social media that many Gen Xers believe...
09/03/2026

🚨 Are you believing the wrong things about social media?

There are 33 myths about social media that many Gen Xers believe—and some could put your privacy, money, or personal information at risk!

☕ Join us at Cafecito with YOUR BBB to separate FACT from FICTION and learn how to navigate social media with confidence.

📅 Date: Wednesday, September 16, 2026
⏰ Time: 9:00 am - 11:00 am
📍 Location: Advantage Life & Health Insurance Advisors, LLC,
5001 East Expressway 83, Suite 831, Mercedes
Cost: Free
Plus: Q&A session with experts ready to answer your questions.

🍵 Coffee and desserts will be served!
🪑 Seating is first-come, first-served — reserve your spot NOW!
☎️ Questions? Call the BBB at 956-969-1804.
Or register using the QR code on the flyer.

Please RSVP by Monday, September 14th.

Come curious. Leave informed!











09/01/2026

Welcome to the BBB Accredited Business community! 💙👏

We’re excited to recognize the businesses that earned their BBB Accreditation in July 2026 and made a commitment to trust and integrity.

Learn more about BBB Accreditation at BBB.org.

⏰ TODAY IS THE DEADLINE!BBB Accredited Businesses: There’s still time to apply for the 2026 BBB Ethics Awards! 🏆The BBB ...
08/28/2026

⏰ TODAY IS THE DEADLINE!

BBB Accredited Businesses: There’s still time to apply for the 2026 BBB Ethics Awards! 🏆

The BBB Ethics Awards are more than recognition — they are a powerful statement to your customers, community, and peers that your business operates with integrity, transparency, and ethical leadership. Award recipients gain elevated visibility, enhanced credibility, and the distinction of being recognized among the most trusted businesses in the Rio Grande Valley.

Award Categories:
Platinum (1st Place)
Gold (2nd Place)
Silver (3rd Place)

Applying Is Simple:
You’ll answer five straightforward questions highlighting your company’s commitment to ethics and best practices.

Apply online: https://bit.ly/BBBEthicsAwards2026

📅 Deadline: Today, August 28 at 4:00 PM
Don’t miss your opportunity to be recognized! Apply now!
Late applications will not be judged.

Eligibility:
• Must be a current Accredited Business at time of application and
Awards
• Past winners must wait two years before reapplying

To ensure fairness and credibility, applications are independently judged by the UTRGV School of Business faculty. No BBB staff or Board members are involved in selecting winners.

Showcase your commitment to trust, integrity, and ethical excellence by submitting your application today.

📱 Think you know social media? Think again!Join us for Cafecito with YOUR BBB and discover the truth behind “33 Gen X My...
08/24/2026

📱 Think you know social media? Think again!

Join us for Cafecito with YOUR BBB and discover the truth behind “33 Gen X Myths About Social Media.” From privacy and scams to what’s really safe online, you may be surprised by what you learn!

📅Date: Wednesday, September 16, 2026
⏰Time: 9:00 am - 11:00 am
📍Location: Advantage Life & Health Insurance Advisors, LLC,
5001 East Expressway 83, Suite 831, Mercedes
Cost: Free
Plus: Q&A session with experts ready to answer your questions.

🍵Coffee and desserts will be served!
🪑Seating is first-come, first-served — reserve your spot NOW!
📞Questions? Call the BBB at 956-969-1804.
Or register using the QR code on the flyer.

Please RSVP by Monday, September 14th.

☕ Come for the cafecito. Stay for the eye-opening tips!
Don’t miss this informative and engaging conversation!

Save the date and bring your questions!






🏆 BBB Ethics Awards Deadline is ONE Week AwayAs an Accredited Business, you have already demonstrated your commitment to...
08/21/2026

🏆 BBB Ethics Awards Deadline is ONE Week Away

As an Accredited Business, you have already demonstrated your commitment to trust. Now is your opportunity to be publicly recognized for it.

Applications for the 2026 BBB Ethics Awards are available, and we strongly encourage you to apply.

The BBB Ethics Awards are more than recognition — they are a powerful statement to your customers, community, and peers that your business operates with integrity, transparency, and ethical leadership. Award recipients gain elevated visibility, enhanced credibility, and the distinction of being recognized among the most trusted businesses in the Rio Grande Valley.

Award Categories:
Platinum (1st Place)
Gold (2nd Place)
Silver (3rd Place)

Applying Is Simple:
You’ll answer five straightforward questions highlighting your company’s commitment to ethics and best practices.

Apply online: https://bit.ly/BBBEthicsAwards2026
Application Deadline:
August 28, 2026 at 4:00 PM
Late applications will not be judged.

Eligibility:
• Must be a current Accredited Business at time of application and
Awards
• Past winners must wait two years before reapplying

To ensure fairness and credibility, applications are independently judged by the UTRGV School of Business faculty. No BBB staff or Board members are involved in selecting winners.

We are proud of the integrity our Accredited Businesses bring to the Rio Grande Valley marketplace. This is your opportunity to showcase your commitment to ethics and be recognized among your peers.

We look forward to receiving your application and celebrating excellence in ethics!

08/20/2026

Not on BBB’s watch. 🫡

Learn what to look out for and report scams through BBB.org.

A heartfelt thank you to everyone who attended our August Cafecito with YOUR BBB! We sincerely appreciate your support, ...
08/20/2026

A heartfelt thank you to everyone who attended our August Cafecito with YOUR BBB! We sincerely appreciate your support, participation, and the wonderful energy you brought to the event. It was a pleasure connecting with each of you!

A special thank you to Libby Saenz of the Food Bank RGV INC for hosting and providing the delicious tamales, fruit, and desserts for our guests. We truly appreciate your generosity and support!

We would also like to thank our guest speaker from the Federal Bureau of Investigation (FBI) for providing valuable insights on elder fraud and abuse awareness and sharing information about the important work being done to protect our communities and businesses.

Your ongoing support continues to strengthen our business community and foster meaningful connections. We look forward to seeing you at our next Cafecito on September 16th! Our guest speaker will be a representative from Brand Geniuz





Deadline to register is TODAY! Coffee, Conversation & Consumer Protection!Grab a cup of coffee and join your BBB for an ...
08/17/2026

Deadline to register is TODAY!

Coffee, Conversation & Consumer Protection!

Grab a cup of coffee and join your BBB for an important conversation about protecting older adults from fraud and abuse. Learn how to recognize scams before they happen and where to turn for help if you or someone you know becomes a victim.

📅Date: Wednesday, August 19, 2026
⏰Time: 9:00 am - 11:00 am
📍Location: Food Bank RGV INC, 724 North Cage Blvd., Pharr
Cost: Free
Plus: Q&A session with experts ready to answer your questions.

🍵Coffee and desserts will be served!
🪑Seating is first-come, first-served — reserve your spot NOW!
📞Questions? Call the BBB at 956-969-1804.
Or register using the QR code on the flyer.

Please RSVP by Monday, August 17th.

Enjoy coffee, light refreshments, and an opportunity to ask questions and connect with local professionals dedicated to consumer protection.




Address

609 South International Boulevard , Ste. A
Weslaco, TX
78596

Opening Hours

Monday 8am - 12pm
1pm - 4:30pm
Tuesday 8am - 12pm
1pm - 4:30pm
Wednesday 8am - 12pm
1pm - 4:30pm
Thursday 8am - 12pm
1pm - 4:30pm
Friday 8am - 12pm
1pm - 4pm

Telephone

+19569691804

Website

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