Independent Community Bankers of South Dakota

10/27/2026

What does it take to serve a community for 100 years? Or 150? Even 200?

Community banks have seen a lot of change over the years. New technology, new ways of banking, and new expectations from customers. But one thing hasn’t changed: the importance of knowing your customers and being there when they need you.

That ability to adapt while keeping personal service at the center is part of what has kept community banks strong for generations.

Read “The Lasting Community Bank Legacy” by Alice P. Frazier, ICBA Chair and President & CEO of Potomac Bank, in the latest edition of The Bottom Line: https://icbsd.com/the-lasting-community-banking-legacy/

10/27/2026

Congratulations, BankStar team!

10/27/2026

Watertown is fortunate to have you in the community!

Meet our Watertown team! 👋

Whether you're opening a new account, planning for the future, or looking for personalized banking solutions, this team is here to deliver the support and expertise you can count on. We're proud to have a group of professionals who are passionate about serving the Watertown community and making a positive impact both inside and outside the bank.

Member FDIC.

10/23/2026

Relationships have always been at the heart of community banking.

The way customers bank continues to change. New technology can make banking easier and more efficient, but it can’t replace knowing your customers, understanding what they need and being there when it matters.

That’s the focus of “Leading with Heart” by Rebeca Romero Rainey, ICBA President and CEO. She shares why putting customers first has helped community banks remain strong for generations and why that approach will continue to matter.

Read “Leading with Heart” in the latest edition of The Bottom Line by finding the link in the comments.

10/23/2026

Relationships have always been at the heart of community banking.

The way customers bank continues to change. New technology can make banking easier and more efficient, but it can’t replace knowing your customers, understanding what they need and being there when it matters.

That’s the focus of “Leading with Heart” by Rebeca Romero Rainey, ICBA President and CEO. She shares why putting customers first has helped community banks remain strong for generations and why that approach will continue to matter.

Read “Leading with Heart” in the latest edition of The Bottom Line: https://icbsd.com/leading-with-heart/

10/21/2026

Not every employee needs the same training. ICBA Education's course bundles group courses by role or topic, so you can equip specific teams (compliance, lending, frontline) without paying for a full library.

Learn more: https://www.icba.org/online-training-bundles

10/16/2026

AI is already finding its way into community banking. The question for boards and management teams is whether they are prepared to oversee it.

In the latest issue of The Bottom Line, ICBSD Board President Nick Conway shares why AI governance belongs on the boardroom agenda. From knowing what tools are in use to understanding the data they touch and who is responsible for oversight, bank leaders have important questions to ask.

Nick also looks ahead to ICBSD’s Fall Director and Management Conference on October 14 in Brookings, where industry experts will explore AI due diligence, governance, risk, regulation and security.

Read Nick’s full article in the latest issue of The Bottom Line.
https://icbsd.com/meet-icbsds-chairman-nick-conway/

10/15/2026

Crypto conversations are happening. Is your bank ready for them?

We’ve created a Crypto Toolkit to help you talk with customers about cryptocurrency. It includes customizable social posts, email and website content, a poster, press release, and more.

Use what makes sense for your bank, add your branding, and you’re ready to go.

👉 Explore the toolkit: https://icbsd.com/crypto-toolkit/

10/13/2026

Sometimes you just need one course, not a whole plan. ICBA Education offers individual online courses so you can build knowledge in a specific area on your schedule.

Learn more: https://www.icba.org/individual-online-courses

10/09/2026

Wearing five hats today? Marketing doesn’t need to be the sixth.

We know South Dakota community bankers have a lot on their plates. Creating a full fraud awareness campaign or developing customer education materials from scratch takes time. That’s where ICBSD can help.

That’s why we created two new marketing toolkits designed to give your bank a head start.

In her latest The Bottom Line article, President & CEO Megan Olson shares how banks can put these ready-to-use resources to work.
Add your bank’s branding, choose the materials that fit your needs, and get them in front of your customers.

Read Megan’s article in The Bottom Line at the link in the comments.

Read Megan’s article in The Bottom Line: https://icbsd.com/two-new-tools-in-your-marketing-toolbox-no-marketing-team-required/