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HQAA

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www.HQAA.org HQAA has deemed status by CMS, and has national recognition with dozens of third party payers/managed care organizations. Contact us to learn more!

Healthcare Quality Association on Accreditation (HQAA) provides Durable and Home Medical Equipment (DME/HME) providers with the industry's only web based accreditation service. If you're ready for a better way to be accredited, switch now.

07/20/2026

Steve explains how to get more out of your accreditation and survey process with annual visit requirements.

The changes were made by CMS to prevent fraud, waste, and abuse. There is added value to this increase in scrutiny and cost.

06/17/2026

Steve explains that many of the accreditation standards deal with some aspect of education, whether directly or indirectly, and how this benefits everyone.

Staff, customer, and referral education is the responsibility of the DME and to succeed, DME’s need to educate clearly, efficiently, and completely.

05/26/2026

Steve offers advice on bringing in patients to fulfill CMS new requirements.

The 2025 CMS ruling against mock files creates a catch-22 to find real patients. Let’s look at some strategies to comply with this challenging requirement.

05/13/2026

Steve explains how assembling the information beforehand provides staff with peace of mind and makes the survey inspection process that much easier.

So, what should a typical DME put in their GO BAG? Every organization will be a little different, but generally this is what makes sense for most companies

01/29/2026

Steve details the most troublesome, the most frequently cited, and the apparently, the most difficult deficiencies to comply with in daily operations

It’s useful to review so all companies can make these standards a priority. I looked back at 3-4 years of survey reports for myself and several colleagues.

12/09/2025

The Best Christmas Party I Ever Attended - Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

10/27/2025

Steve explains the challenges and important points to consider regarding Hospice contracts

Establishing and maintaining hospice contracts is both an ART and a SCIENCE. If you are chasing hospice contracts, keep in mind the following:

09/12/2025

Let’s look at four of the most helpful resources that every organization has access to during their journey to accreditation.

Using these available resources, which are accessible on your computer 24/7, should make the process less intimidating and more manageable.

06/17/2025

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

05/15/2025

Steve shares things to keep in mind when setting up your DME scope of services!

Organizations should be very clear about their scope of service, and what services, equipment, and supplies can be delivered, set up, repaired after hours

Address

114 E 4th Street
Waterloo, IA
50703

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18669094722

Website

http://www.hqaa.org/

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