06/23/2026
I was asked last Wednesday to join Norwich resident Annabelle Reboli and some of her fellow residents of Broadway in Norwich to walk the Broadway neighborhood at night and consider some of their questions and concerns pertaining to the proposed seasonal Norwich Cold Weather Shelter that is currently being reviewed by the Norwich Commission on the City Plan. I arrived at 9pm, Annabelle and her guests were very gracious hosts that night, and it was a great two-plus hours of going over issues, coming up with ideas on what may make the proposal more palatable to the neighborhood, and otherwise working toward mutual understandings around the proposed warming shelter.
At last week's hearing, in that lengthy in-person conversation, and since then online, members of that neighborhood have posed some questions. While more will be shared between now and the next meeting on July 21st, here are some answers to questions I've heard and seen:
Q: IS THE PROPOSED OPERATION REALLY A WARMING SHELTER?
A: YES. Per a memo issued by Richard Shuck, Norwich's CZEO, dated September 15, 2025, the definition of a Warming Shelter has extended operation through the winter season, has full amenities including cots/beds and supervision, provides case management and supportive services, and residents may stay for more than one night in a row. The correct definition of this center is a "Warming Shelter" per this decree from the Norwich City Government. If TVCCA receives an updated memo from the City with new definitions listed, we will change our language to match what the City is expecting to see. Until then, we will match the City's requirement that this be defined as a Warming Shelter.
Q: IS THE PROPOSED OPERATION GOING TO EXPAND IN THE FUTURE?
A: While TVCCA does generally believe that Norwich needs more supports for homeless individuals living in the city on a year-round basis, there is absolutely NO plan to expand an operation at this site to be anything but seasonal, serving individuals in need in the coldest months of the year.
Q: WILL HOMELESS INDIIVDUALS BE AT THE SHELTER ALL DAY LONG THROUGH THE WINTER?
A: No. The shelter will only be open for public use from 7pm - 7am, with an extra hour on each side for staff to set-up and break-down the space.
Q: WILL YOU BE OPERATING THE SHELTER WITH ONLY TWO STAFF MEMBERS AT ALL TIMES?
A: NO! The shelter is sized that we may have 60 total occupants if approved by Zoning; generally, because we do not expect to reach capacity except perhaps on the absolute coldest of nights, we will have two staff members on site. When the population increases, we will have the ability to scale-up our staffing to improve the staff-to-guest ratio. If we find more staff are needed at the site, we have an opportunity to adjust as needed; we will never have fewer than two, and we will not be locked out of having more individuals on site.
Q: WHAT IS THE BUDGET?
A: Our annual budget of $125,000 was approved by the State of Connecticut's General Assembly - it is what we have to work with. We do not have a choice in how much or how little has been allocated to the project, and we plan to use every penny we can from this budget to make the shelter a success, as we have for the past two years. We will continue to advocate for increased funding with the State, and we will continue to seek donations of materials so that as much money from the budget as possible can go to support staffing at the shelter.
Q: WHAT ABOUT THE IMPACT ON NEARBY SCHOOLS?
A: Our intention is to open the warming shelter each night after school activities are over and for the shelter to be closed before school activities start up each morning. We do not intend or expect there to be any impact on schools. Guests will be directed to go to the soup kitchen at St. Vincent De Paul Place upon the closure of the shelter each morning; given the cold temperatures and our innate human desire to be somewhere safe and warm, we expect that directive to be followed.
These are just a few questions and answers for now - more to come as we get closer to the next public hearing on July 21st, 2026 at 7pm. I will see any prospective attendees there!