06/15/2026
Artificial intelligence is becoming more common in health care, but many older adults still aren't sure if, or how, it is being used. Our latest research finds that just 19% of adults age 50+ believe their health care providers use AI, while 6 in 10 say they simply don't know.
When it comes to AI in health care, comfort levels depend on how the technology is being used. Adults 50+ are more comfortable with AI helping with administrative functions, such as billing documentation (54%) or summarizing conversations during appointments (53%), than with AI assisting in diagnosis or treatment recommendations (38%) or prior authorization decisions (30%).
Notably, only 9% of adults age 50+ say a health care provider has ever explained that AI was being used as part of their care. Have you ever had a health care provider discuss the use of AI during your care?
Explore the full findings: http://spr.ly/6000BDGVBY