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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

National Association of Healthcare Access Management (NAHAM)

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National Association of Healthcare Access Management (NAHAM)

NAHAM is the leading resource in Patient Access Services.

We establish best practices and subject matter expertis and provide an array of networking, education, and certification opportunities.

08/11/2026

Certification is more than a credential, it’s a commitment to your career growth.

Earn your Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) credential and demonstrate your expertise in healthcare access.

⏳ The August 31 application deadline for the October testing window is approaching. Learn more: https://www.naham.org/page/Certification

08/10/2026

Don’t miss this upcoming Waystar-sponsored webinar!

Join us August 12 at 1 p.m. ET to learn how the right automation and AI strategies can streamline workflows, support staff and improve financial outcomes without losing the human connection.

Register today: https://learn.naham.org/products/advocacy-first-billing-how-to-use-automation-and-ai-to-boost-empathy-and-outcomes

08/05/2026

✅ Dashboards
✅ KPIs
✅ Recognition programs

Gamification is already embedded in Patient Access work. These tools can help reinforce what matters most: visibility, feedback and recognition.

When employees can see their impact and feel recognized, performance and engagement naturally follow. Read more: https://www.naham.org/page/ConnectionsGamificationIsntJustforGamersLessonsinEngagementRecognitionandPerformance

08/04/2026

Get ahead of the January reverification surge.

Join NAHAM on August 19 for “Get Ahead of the January Reverification Surge” sponsored by Infinx to explore strategies for improving readiness, reducing rework and supporting Patient Access teams.

Register today: https://learn.naham.org/products/get-ahead-of-the-january-reverification-surge

08/03/2026

Your certification journey starts with the right resources.

NAHAM offers comprehensive study materials to help Certified Healthcare Access Associate (CHAA) and Certified Healthcare Access Manager (CHAM) candidates prepare with confidence and succeed on exam day.

Explore certification resources: https://www.naham.org/page/Certification-Study-Materials

07/29/2026

The NAHAM Board of Directors is hard at work this summer, gathering all the learnings from the annual conference and turning them into action for our members. Here are some dates you need to know:

July 31: July Certification Testing Window closes

August 31: October Certification Application Window closes

Check out a message from President Philip Quick for more: https://www.naham.org/page/ConnectionsNAHAMPresidentsMessageQ32026

07/28/2026

How can automation and AI improve the patient financial experience?

Join us on August 12 at 1 p.m. ET for “Advocacy-First Billing: How to Use Automation and AI to Boost Empathy and Outcomes” sponsored by Waystar.

Learn how AI-powered strategies can help reduce administrative burdens, support staff and create more proactive patient interactions. https://learn.naham.org/products/advocacy-first-billing-how-to-use-automation-and-ai-to-boost-empathy-and-outcomes

07/27/2026

You don’t have to navigate the challenges of Patient Access alone. The NAHAM Access Forum connects you with peers, mentors and leaders nationwide to exchange ideas, share solutions and learn from real-world experiences.

Join the conversation and tap into a community built for Patient Access professionals. https://www.naham.org/page/AccessForumHome

07/21/2026

Your go-to resources for Patient Access success.

From career growth and leadership development to compliance, patient experience and operational support, NAHAM Toolkits provide practical resources to help you tackle challenges and strengthen your work.

Explore the full toolkit library and discover resources designed for Patient Access professionals. https://www.naham.org/page/Toolkits

07/20/2026

Your Patient Access community is waiting.

For a limited time, join NAHAM as an Active member for just $130 and unlock resources designed to help you grow, connect and succeed:

• Build connections with Patient Access professionals nationwide.
• Access education, tools and career resources.
• Gain support on your path to Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) certification.

Start your NAHAM journey today. Offer ends Sept. 30. https://www.naham.org/page/Membership

Offer applies to first-time Active Memberships only.

Address

Washington D.C., DC

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+12023671125

Website

http://www.naham.org/

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